ITSM Certification Training

IT service management (ITSM) gives your organisation the processes, procedures, governance and continual IT service improvement best practices necessary to plan, design, deliver, operate and control the information technology (IT) services offered to your customers.

With our ITSM certification training, you can earn relevant certifications like ITIL®, COBIT®, TOGAF®, Lean IT, as well as leverage Scrum, DevOps, MOF and KanBan to make your service more responsive and your problem management more effective. Learn to leverage these popular IT Skills frameworks so that the right people, processes and technology are in place for your organisation to meet its business objectives.

RELATED TRAINING: ITIL Training; Agile Training

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ITIL (12)

COBIT (1)

TOGAF (1)

Agile (5)

Course Levels

Foundation

Intermediate

Advanced

Voucher Eligibile

Microsoft SATVs

Delivery Methods

In-class

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In-class

Our Education Centre classrooms provide a unique, inspiring and secure learning environment where you build on your own experiences as you acquire new knowledge and expertise. Learning and motivation are stimulated by actively engaging in real-life scenarios.

Live, Online

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Live, Online

Our live, online attendance platform lets you experience the same instructor-led training as at our Education Centres from the convenience of your home, work or nearest AnyWare Centre.

Blended & On Demand

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Blended & On Demand

With a blend of video, text, hands-on labs, and knowledge checks, you will receive the same high quality content as the live event, but you can attend on your own time, at your own pace.

Private Team Training

Bring ANY Learning Tree course to your organization and receive award-winning training for your entire team - together, wherever they are.

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ITIL^® Training Courses

ITIL^® v3 Foundation Certification Training

Foundation
Course 1197
3 Days
Blended & On Demand Live, Online In-class

ITIL^® v3 Practitioner Certification Training

Intermediate
Course 1198
2 Days
Blended & On Demand Live, Online In-class

ITIL® v3 Intermediate: Continual Service Improvement Certification Training

Intermediate
Course 994
3 Days
Blended & On Demand Live, Online In-class

ITIL^® v3 Service Lifecycle: Service Strategy Training

Intermediate
Course 982
3 Days
Blended & On Demand Live, Online In-class

ITIL^® v3 Service Lifecycle: Service Operation Training

Intermediate
Course 991
3 Days
Blended & On Demand Live, Online In-class

ITIL^® v3 Intermediate: Operational Support and Analysis Certification Training

Intermediate
Course 995
5 Days
Blended & On Demand Live, Online In-class

ITIL^® v3 Intermediate: Service Transition

Intermediate
Course 992
3 Days
Blended & On Demand Live, Online In-class

ITIL ^® v3 Intermediate: Release, Control and Validation Certification Training

Intermediate
Course 996
5 Days
Blended & On Demand Live, Online In-class

ITIL^® v3 Intermediate: Service Design Certification Training

Intermediate
Course 993
3 Days
Blended & On Demand Live, Online In-class

ITIL^® Managing Across the Lifecycle Certification Training

Advanced
Course 983
5 Days
Blended & On Demand Live, Online In-class

ITIL^® v3 Intermediate: Planning, Protection and Optimisation Certification Training

Intermediate
Course 997
5 Days
Blended & On Demand Live, Online In-class

ITIL^® v3 Service Capability: Service Offerings and Agreements Certification Training

Intermediate
Course 998
5 Days
Blended & On Demand Live, Online In-class

COBIT^® Certification Training

COBIT® 5 Foundation

Foundation
Course 3922
3 Days
Live, Online In-class

TOGAF Certification Training

Preparing for TOGAF^® Certification

Foundation
Course 1803
4 Days
Live, Online In-class

Agile Training

Lean IT: Achieving Foundation Certification

Foundation
Course 3630
2 Days
Private Team Training ONLY

Smoothing Development Workflow: An Introduction to Kanban NEW!

Foundation
Course 3650
1 Day
Private Team Training ONLY

Value in Kanban Systems Design (KMP-I) NEW!

Intermediate
Course 3651
2 Days
Private Team Training ONLY

Kanban Management Professional (KMP-II) NEW!

Advanced
Course 3652
2 Days
Private Team Training ONLY

Fundamentals of DevOps (ICP-FDO Certification)

Foundation
Course 3641
3 Days
Live, Online In-class

TOGAF: How IT Architecture Leads to Organizational Success

On-Demand Webinar • Earn 1 CEU

ITIL Certifications

Making the Transition from ITIL v3 to ITIL 4

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