ServiceNow GRC: Integrated Risk Management (IRM) Implementation Training

Course 2526

Duration: 3 days
Exam Voucher: Yes
Language: English
Level: Intermediate

In this course, attendees gain practical skills for the effective implementation of several core ServiceNow GRC applications. A combination of lecture, group discussions and activities, and hands-on lab activities helps attendees develop their skills.

ServiceNow GRC IRM Implementation Training Delivery Methods

Online
Upskill your whole team by bringing Private Team Training to your facility.

ServiceNow GRC IRM Implementation Training Course Information

In this course, you will:
- Identify implementation stakeholders, resources, and contributors to success
- Review entity scoping approaches, considerations, and techniques
- Discuss baseline application functionality, security, and architecture
- Set up an entity framework and manage entity classes
- Modify policy properties and review policy and compliance and risk lifecycles
- Configure policy and compliance and risk lifecycles
- Configure risk appetite
- Explore advanced risk assessment functionality, set-up, and configurations
- Create and run basic indicators for continuous monitoring
- Explore metrics for risk continuous monitoring
- Set up issue triage for routing issues
- Explore Smart Assessment Engine (SAE) capabilities
- Discuss supported integrations
This course covers the domain knowledge, technical aspects, and various processes needed to effectively manage a GRC: Integrated Risk Management (IRM) implementation of GRC: Policy and Compliance, GRC: Risk Management, and GRC: Advanced Risk.
Prerequisites:
Data analysis and student feedback show that students may struggle in this class if they have chosen to skip the prerequisite courses:
- Welcome to ServiceNow (On Demand)
- ServiceNow Administration Fundamentals (SNAF) Training
- GRC: Integrated Risk Management (IRM) Fundamentals (On Demand)
Certification Information

Upon completion of course, the candidate will be issued a voucher code to register for the Certified Implementation Specialist – Risk and Compliance (CIS-RC) exam. Before taking the exam, complete GRC: Audit Management Essentials, GRC: Classic Risk Assessment Fundamentals, and GRC: Regulatory Change Management (RCM) Essentials. Additional courses are recommended and can be found in Now Learning.

Successful candidates will be awarded a “ServiceNow Implementation Specialist – Risk and Compliance” certificate.

ServiceNow GRC IRM Implementation Training Outline

Learning Objectives

Module 1: Implementation planning

Discuss the SN Store release schedule and certification implementation specialist journey
Explore IRM maturity levels and use cases from an implementation perspective
Discuss implementation project phases and timelines
Discuss recommended implementation stakeholders and core team
Review IRM architecture
Analyze IRM core roles
Find and participate in implementation resources

Module 2: Entity framework

Explain entity scoping, entity scoping approaches, and benefits of leveraging entity types
Explore entity ownership and automation
Discuss entity classes, management, and utilization in IRM applications
Review GRC: Profiles table architecture and primary relationships

Module 3: Policy and Compliance

Review application architecture and table structures
Define policy management workflow
Configure policy acknowledgement campaigns
Define control management workflow

Module 4: Risk and Advanced Risk

Review application architecture, table structures, and roles
Discuss risk appetite and configuration
Discuss advanced risk assessment configuration
Simulate an assessment
Demonstrate risk hierarchy and reporting capabilities

Module 5: Continuous monitoring

Discuss the need for continuous risk and control monitoring
Review continuous monitoring architecture, scenarios, and configuration with indicators
Discuss GRC: Metrics and how the application can be used for continuous monitoring

Module 6: GRC common elements

Manage confidential records and address security concerns with user groups and hierarchy
Review issue creation and issue triage
Discuss configuration options
Discuss Smart Assessment Engine (SAE) capabilities

Commercial Pricing

£2,100

3-Day Instructor-Led Training
ServiceNow Official Content
Available for Private Team Training
Exam Voucher Included (expires after 12 months)

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Jun 15 - 17 8:00 AM - 4:00 PM BST

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ServiceNow GRC IRM Implementation Training FAQ's

Once enrolled, ServiceNow University is available to everyone and provides users access to ServiceNow’s full range of training content, hands-on practice, certifications, and badges. Built on the Now Platform, Now Learning is the place for any ServiceNow user to learn, improve their skills, and share their accomplishments. Visit ServiceNow for more details.

For instructor-led ServiceNow training courses which unlock an exam voucher, attendees and view their vouchers within ServiceNow University. Click your name in the top right-hand corner and select My Learning Profile and then the My Vouchers tab. Voucher codes are sent to the email address in your ServiceNow University account.  Vouchers expire 1 year after the completion of the course, and the exam must be completed by the expiration.

Please see the Cancellation and Rescheduling Policy.

Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available online or as Private Team Training.

ServiceNow GRC: Integrated Risk Management (IRM) Implementation Training

ServiceNow GRC IRM Implementation Training Delivery Methods

ServiceNow GRC IRM Implementation Training Course Information

ServiceNow GRC IRM Implementation Training Outline

Learning Objectives

Live Instructor £2,100

ServiceNow GRC IRM Implementation Training FAQ's

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