ITIL® 4: Release Management Training

Course 1303

  • Duration: 1 day
  • Exam Voucher: Yes
  • Language: English
  • Level: Intermediate

The ITIL 4 Practitioner: Release Management practice module provides best practice guidance on how to make new and changed services and features available for use in line with the organisation’s policies and agreements between the organisation and its service consumers.

This practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, values and challenges of the practice at both strategic and operational levels, maximizing value of the Release Management practice in their everyday work.   

ITIL 4 Practitioner: Release Management enables professionals to:  

  • Establish and maintain effective approaches to the release of services and service components across the organization 
  • Ensure effective release of services and service components in the context of the organization’s value streams and service relationships 
  • Reduce risks and losses resulting from releases 
  • Measure, assess and develop the Release Management practice capability in their organization by using the ITIL Maturity Model. 

Train your whole team by bringing this course to your facility.

  • Team training is available online and in-person.

ITIL 4 Practitioner: Release Management Training Information

In this course, you will receive:

  • Official course content and curriculum
  • PeopleCert Exam Voucher included
  • After-course instructor coaching benefit included

Training Prerequisites

An ITIL 4 Foundation Certificate (Course 1199) is required to attend this course.

Exam Information

  • 20 questions 
  • Multiple choice 
  • 13 out of 20 marks required to pass (65%) 
  • 30 minutes 
  • Closed book.          

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

ITIL 4 Practitioner: Release Management Training Outline

In this module, you will learn how to:  

  • Understand the purpose and description of the ITIL Release Management Practice 
  • Familiarize yourself with the common terms and concepts 
  • Learn the scope of the Release Management Practice Area 
  • Explain practice success factors 
  • Identify key metrics 

In this module, you will learn how to:  

  • Apply processes to fulfill the purpose of the practice 
  • Assess value stream contribution 

In this module, you will learn how to:  

  • Define roles, competencies, and responsibilities 
  • Understand organizational structure and teams 

In this module, you will learn how to:  

  • Facilitate information exchange 
  • Implement automation and tooling 

In this module, you will learn how to:  

  • Identify the dependencies of the practice on third parties 
  • Recognize how partners and suppliers can support the practice 

In this module, you will learn how to:  

  • Evaluate the practice capability levels 
  • Conduct capability self-assessment 
  • Develop release management capability 

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ITIL 4 Practitioner: Release Management Training FAQs

Anyone who is certified in ITIL 4 Foundation and who desires to learn more about release management.

Yes, it will not only recertify any expiring certification, but you will also gain additional certification in the Release Management practice.

You will be provided with an exam voucher for the exam and a link to register and schedule your online exam sessions with the PeopleCert web proctoring service. You will take your exams after you have completed your training course. Visit the PeopleCert website for more information on the logistics of taking your web-proctored exam with PeopleCert.