ServiceNow Discovery Fundamentals Training

Course 2524

Duration: 3 days
Exam Voucher: Yes
Language: English
Level: Intermediate

ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.

ServiceNow Discovery Fundamentals Delivery Methods

Online
Upskill your whole team by bringing Private Team Training to your facility.

ServiceNow Discovery Fundamentals Information

Upon completion of this course, learners will be able to:
- Understand the big picture of the ServiceNow Discovery solution
- Configure MID Servers
- Work with Credentials
- Extend Discovery with custom
- Learn common troubleshooting techniques
Prerequisites

It is recommended that students taking the course have working knowledge and experience of ServiceNow.
- ServiceNow Administration Fundamentals (SNAF) Training or equivalent experience
- ServiceNow Configuration Management Database (CMDB) Fundamentals Training is highly recommended
- Scripting in ServiceNow Fundamentals Training is highly recommended (Course 2535)
Exam Information

At the end of the course, students will receive a voucher that enables them, if desired, to take the exam to become a ServiceNow® Certified Implementation Specialist in Discovery.

ServiceNow Discovery Fundamentals Outline

Learning Objectives

Module 1: Overview

Lab 1.1: Discovery and CMDB Tour

Module 2: MID Server

Lab 2.1: MID Server Installation Validation

Module 3: Running Discovery

Lab 3.1: Running Discovery

Module 4: Credentials and Behaviors

Lab 4.1: Windows Discovery
Lab 4.2: Linux Discovery
Lab 4.3: Behaviors
Lab 4.4: Router Discovery

Module 5: Phases, Probes, and Classifications

Lab 5.1: Ports Probes and IP Services
Lab 5.2: Classifications and Trigger Probes
Lab 5.3: CI Identification Troubleshooting

Module 6: Application Mapping

Lab 6.1: Process Classification
Lab 6.2: Process Classification and Identification
Lab 6.3: Application to Application Mapping

Module 7: Asset Discovery and Agent Client Collector for Visibility

Lab 7.1: Asset and CI Relationships
Lab 7.2: Agent Client Collector for Visibility Discovery

Module 8: Horizontal Discovery Patterns

Lab 8.1: Extend Windows OS – Servers Pattern
Lab 8.2: Extend Linux Server Pattern
Lab 8.3: New SNMP Classifier and Discovery Pattern
Lab 8.4: Remaining Firewall Requirements

Module 9: Application Discovery Patterns

Lab 9.1: Application Discovery Pattern
Lab 9.2: More Mongoose Requirements
Lab 9.3: Troubleshooting the Pattern

Module 10: Configuration Management

Lab 10.1: CMDB Health Properties
Lab 10.2: CMDB Health Dashboard
Lab 10.3: Hardware Configuration Management
Lab 10.4: Application Configuration Management

Troubleshooting Discovery Phases

Commercial Pricing

£2,100

3-Day Instructor-Led Training
ServiceNow Official Content
ServiceNow Exam Voucher Included
Available for Private Team Training

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ServiceNow Discovery Fundamentals FAQs

Once enrolled, ServiceNow University is available to everyone and provides users access to ServiceNow’s full range of training content, hands-on practice, certifications, and badges. Built on the Now Platform, Now Learning is the place for any ServiceNow user to learn, improve their skills, and share their accomplishments. Visit ServiceNow for more details: https://learning.servicenow.com/

Please see the Cancellation and Rescheduling Policy.

For instructor-led ServiceNow training courses which unlock an exam voucher, attendees and view their vouchers within ServiceNow University. Click your name in the top right-hand corner and select My Learning Profile and then the My Vouchers tab. Voucher codes are sent to the email address in your ServiceNow University account. Vouchers expire 1 year after the completion of the course, and the exam must be completed by the expiration.

Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available online or as Private Team Training.

Discovery Fundamentals is a 3-day course taught both as instructor-led training (ILT) and virtual instructor-led training (VILT) in multiple time zones throughout the world.

Demonstrations

Multiple demonstrations are provided throughout the course to aid students in visualizing the lecture concepts.

Hands-On

Extensive hands-on exercises are included with each course module to reinforce the lecture concepts and provide practical experience.

ServiceNow Discovery Fundamentals Training

ServiceNow Discovery Fundamentals Delivery Methods

ServiceNow Discovery Fundamentals Information

ServiceNow Discovery Fundamentals Outline

Learning Objectives

Live Instructor £2,100

ServiceNow Discovery Fundamentals FAQs

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