ITIL® Training Courses

Our ITIL v3 and 4 training will teach you to drive business transformation and growth using the world’s most recognised IT Service Management Framework. Not just theory, our ITIL courses will teach you ITIL best practices by accredited instructors with real-world ITIL experience. Discover your learning path to ITIL certification at v3 and 4 Foundation, Intermediate, Practitioner and Expert levels. In addition to traditional in-person, attend any of our ITIL courses online from anywhere!

After ITIL Certification – implementing change management: Looking for assistance to take the next step to realise real process change? Consider an ITIL Workshop, at your site.

Get ready for ITIL 4, the next evolution of ITIL. Learn More about ITIL 4 ›

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Learning Tree's Comprehensive ITIL Curriculum Paths

With Learning Tree, you will receive the most effective ITIL training and guidance to ensure your certification goals are met. See below for to chart your ITIL Certification Path.

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ITIL Foundation Certification (3)

ITIL Practitioner Certification (1)

ITIL v3 Intermediate Lifecycle Modules (5)

ITIL v3 Intermediate Capability Modules (4)

ITIL v3 Capstone Certification Course (1)

Course Levels

Foundation

Intermediate

Advanced

Voucher Eligibile

Microsoft SATVs

Delivery Methods

In-class

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In-class

Our Education Centre classrooms provide a unique, inspiring and secure learning environment where you build on your own experiences as you acquire new knowledge and expertise. Learning and motivation are stimulated by actively engaging in real-life scenarios.

Live, Online

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Live, Online

Our live, online attendance platform lets you experience the same instructor-led training as at our Education Centres from the convenience of your home, work or nearest AnyWare Centre.

Blended & On Demand

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Blended & On Demand

With a blend of video, text, hands-on labs, and knowledge checks, you will receive the same high quality content as the live event, but you can attend on your own time, at your own pace.

Private Team Training

Bring ANY Learning Tree course to your organization and receive award-winning training for your entire team - together, wherever they are.

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ITIL^® Foundation Certification Training

ITIL® 4 Foundation Training NEW!

Foundation
Course 1199
3 Days
Live, Online In-class

ITIL® 4 Foundation Express Training NEW!

Foundation
Course 1180
2 Days
Live, Online In-class

ITIL^® v3 Foundation Certification Training

Foundation
Course 1197
3 Days
Blended & On Demand Live, Online In-class

ITIL^® Practitioner Certification Training

ITIL^® v3 Practitioner Certification Training

Intermediate
Course 1198
2 Days
Blended & On Demand Live, Online In-class

ITIL^® v3 Intermediate Lifecycle Modules

ITIL® v3 Lifecycle: Service Strategy Training

Intermediate
Course 982
3 Days
Blended & On Demand Live, Online In-class

ITIL® v3 Lifecycle: Continual Service Improvement Training

Intermediate
Course 994
3 Days
Blended & On Demand Live, Online In-class

ITIL® v3 Lifecycle: Service Design Training

Intermediate
Course 993
3 Days
Blended & On Demand Live, Online In-class

ITIL® v3 Lifecycle: Service Transition Training

Intermediate
Course 992
3 Days
Blended & On Demand Live, Online In-class

ITIL® v3 Lifecycle: Service Operation Training

Intermediate
Course 991
3 Days
Blended & On Demand Live, Online In-class

ITIL^® v3 Intermediate Capability Modules

ITIL® v3 Capability: Operational Support and Analysis Training

Intermediate
Course 995
5 Days
Blended & On Demand Live, Online In-class

ITIL® v3 Capability: Release, Control and Validation Training

Intermediate
Course 996
5 Days
Blended & On Demand Live, Online In-class

ITIL® v3 Capability: Planning, Protection and Optimisation Training

Intermediate
Course 997
5 Days
Blended & On Demand Live, Online In-class

ITIL® v3 Capability: Service Offerings and Agreements Training

Intermediate
Course 998
5 Days
Blended & On Demand Live, Online In-class

ITIL^® v3 Capstone Certification Training

ITIL® v3 Managing Across the Lifecycle Training

Advanced
Course 983
5 Days
Blended & On Demand Live, Online In-class

INSTRUCTOR SPOTLIGHT

Allyson Pippin

Allyson Pippin

ITIL Consultant/Trainer

Learn more about Allyson and our other expert instructors ›

Become a Certified ITIL Professional

From Foundation to Expert, our comprehensive ITIL curriculum provides a pathway to professional recognition.

To view course details, please click on the course titles inside the ITIL Certification Paths.

ITIL Expert

Managing Across the Lifecycle

Course 983 • 5 Days • 5 ITIL credits (requires 17 credits to take)

ITIL Intermediate:
Lifecycle Modules

3 ITIL credits per module

Service Strategy
Course 982 • 3 Days Service Design
Course 993 • 3 Days Service Transition
Course 992 • 3 Days Service Operation
Course 991 • 3 Days Continual Service Improvement
Course 994 • 3 Days

ITIL Practitioner

Course 1198 • 2 Days
3 ITIL credits

ITIL Intermediate:
Capability Modules

4 ITIL credits per module

Operational Support and Analysis
Course 995 • 5 Days Release, Control and Validation
Course 996 • 5 Days Planning, Protection and Optimization
Course 997 • 5 Days Service Offerings and Agreements
Course 998 • 5 Days

ITIL Foundation

Course 1197 • 3 Days • 2 ITIL credits

ITIL Intermediate:
Lifecycle Modules

3 ITIL credits per module

ITIL Intermediate:
Capability Modules

4 ITIL credits per module

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