- Bring this or any training to your organisation
- Full - scale program development
- Delivered when, where, and how you want it
- Blended learning models
- Tailored content
- Expert team coaching
Prepare to achieve your Professional Services Catalyst Foundation Certification in this training course by gaining the essential knowledge needed to keep you and your organisation moving forwards in your industry. As a catalyst, you foster strong collaborative relationships with internal and external stakeholders, and generate a spirit of customer service excellence.
Communicating without alienating
The Expectations Challenge
Perception is reality
Knowing your stakeholders
Shaping your engagement strategy
Planning your engagement
Controlling the scope
Being clear on your BATNA (Best Alternative to a Negotiated Agreement)
Action is everything
Our training advisors are here for you.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.