Navigating Increasing Complexity: Duke CE Certificate Course

Course 3830

  • Duration: 2 days
  • Language: English
  • 11 PMI PDUs
  • Level: Advanced

Navigating Increasing Complexity focuses on the very nature of our working contexts today, arguing that the work we do is more complex than ever, and this complexity demands new approaches. Participants will learn how to recognise, diagnose, and respond appropriately to complex environments and situations in a highly interactive course setting.

This course serves as an introduction and touchpoint to the rest of the courses in the Transformational Technical Leadership Programme.

Navigating Increasing Complexity Delivery Methods

  • In-Person

  • Online

Navigating Increasing Complexity Course Information

In this Navigating Increasing Complexity course, you will:

  • Explore how increasing complexity is creating a new context for how we work.
  • Recognise how biases and default thinking can influence our responses to complexity.
  • Apply new frameworks and approaches to adapt how we see, think, and act in response.
  • Create routines and opportunities to incorporate learning in future contexts.
  • Part of the Transformational Technical Leadership Programme.
  • Continue learning and face new challenges with after-course one-on-one instructor coaching.

Navigating Increasing Complexity Exam and Certificate Information

  • No Exam
  • This course is part of the Transformational Technical Leadership Programme, designed by Learning Tree in partnership with Duke Corporate Education. Upon completion of the 5 courses that make up the programme, attendees will receive the Transformational Technical Leadership certificate from Duke CE.

Navigating Increasing Complexity Course Outline

This module contains the following learning topics:

  • The Transformational Technical Leadership Framework
  • Creating a shared perspective on complexity
  • The course learning Objectives
  • The course Learning Journey

This module contains the following learning topics:

  • What’s driving complexity in your organisation?
  • Cynefin Framework for understanding context
  • Diagnosing situations and making decisions in context
  • Assessing where your work resides

This module contains the following learning topics:

  • Winning in this new environment means adapting how you play
  • Impacts of failing to recognise and adapt to context
  • When biases or default thinking overly influence our decisions
  • Self-Assessment: What is most likely to trip you up?

This module contains the following learning topics:

  • Adapting our approach for context
  • This perfect storm requires a new approach
  • A new framework for seeing, thinking, and working differently
  • Applying the framework to a complex situation

This module contains the following learning topics:

  • What does it mean to see differently, and why does it matter?
  • Reframing issues to gain both a deeper and broader perspective
  • Expanding our data sets and data gathering tools
  • Paying attention to all the signals

This module contains the following learning topics:

  • What is sensemaking, and why is it important?
  • Looking for patterns and themes in the data
  • Generating insights from the patterns and potential paths forward
  • Considering the transition from insight to action

This module contains the following learning topics:

  • Reconfiguring what you do
  • Leading with a flexible mindset for an unknowable, uncontrollable context
  • Selecting the highest-leverage experiments to test new insights
  • Building Relationships to enable collaborative, problem-solving partnerships

This module contains the following learning topics:

  • The importance of shared learning
  • Value of both pre-action and after-action reviews
  • Making small bets and incremental decisions
  • Gathering information about the future

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Navigating Increasing Complexity FAQs

Technical Leaders who want to gain skills that will help them navigate increasingly complex contexts, and those who are interested in earning the Duke CE Transformational Technical Leadership Certificate, should attend this course.

The Transformational Technical Leadership Certificate Programme, designed in partnership between Learning Tree and Duke CE, focuses on cultivating key leadership skills technical leaders need to navigate evolving market shifts, drive organisational change, and develop team transformation that leads to market success. The partnership combines decades of practical academic and professional expertise to train the next generation of technical leaders.

Leading in today’s fast-paced, constantly changing environment presents unique challenges. For technical leaders, the task is now to keep pace as an individual and guide and bring others along as well. This programme can help you take your leadership skills to the next level, bridging the gap between your technical knowledge and leadership skills to make you a more effective leader.

Yes. Upon completion of the 5 courses that make up the programme, attendees will receive the Transformational Technical Leadership certificate from Duke CE.

No, the 5 programme courses can be taken in any order. However, it is strongly suggested that attendees start their journey with Navigating Increasing Complexity. 

Certification candidates and existing credential holders are responsible for reporting all Continuing Certification Requirements Programme (CCR) activities to PMI. To report the completion of a Learning Tree course, you can use the Online PDU Resources System.

  1. Go to the PMI Continuing Certification Requirements System
  2. Log in with your username and password
  3. Locate the claim code associated with your course in the table in this document
  4. Click on “Report PDU for this activity”
  5. Fill in the date started and date completed
  6. Click on the box agreeing that this claim is accurate and then submit

PDU Information for This Course:

  • 11.00 Total PDUs
  • Technical PDUs: 2.00
  • Leadership PDUs: 6.00
  • Strategic & Business PDUs: 3.00
  • PMI Claim Code: 115493WGYD

Yes, this course is eligible for 8 DevOps Institute Continuing Education Units. Learning Tree offers a variety of DOI CEU-eligible training to help you maintain your certification. View the list of DOI CEU-eligible training courses.