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Course 3834
50% of all innovation efforts fail to realize the expected value because the innovation does not address the real problem or execution fails. The technical leader, who leads many of the innovation efforts in organizations, needs a solid, customer-centred approach to initiating, developing, and deploying innovative solutions. Learners will engage in a customer-centred design process from framing to implementation and practice discovering, framing, and driving successful innovation efforts that create sustainable value.
In-Person
Online
Part of the Transformational Technical Leadership Program
This Curriculum is designed in partnership with Duke University professors
A course certificate from Learning Tree and Duke Corporate Education is issued with each course completion
A program certificate from Learning Tree and Duke Corporate Education is issued upon successful completion of 5 courses out of the 6 outlined courses
Required course for certificate program: course 3830 “Navigating Increasing Complexity”-2-day course
Describe how the application of a design thinking process can yield offerings that create, deliver, and capture sustainable and differentiated value in the marketplace
Apply a customer-centric approach to elicit the needs of the customer
Define innovation and its multiple sources
Innovate on both customer-facing products and internally-facing processes
Apply an ideation approach to ensure broad diversity of thought and perspective in developing a concept
Continue learning and face new challenges with after-course one-on-one instructor coaching
This module contains the following learning topics:
This module contains the following learning topics:
This module contains the following learning topics:
This module contains the following learning topics:
This module contains the following learning topics:
This module contains the following learning topics:
This module contains the following learning topics:
This module contains the following learning topics:
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