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Influencing Collaborative Solutions: Duke CE Certificate Course

Influencing Collaborative Solutions: Duke CE Certificate Course

Course 3835

Duration: 2 days
Language: English
Level: Advanced

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#3835

Most organizations today are de-emphasizing their hierarchal structures in favour of cross-functional groups, significantly increasing the collaboration needed to produce desired results. How does a technical leader gain the information, perspectives, and permissions, needed to get the work done and own the result without the requisite authority to make the "call" - at speed? Learners will learn how to collaborate and influence others when they don't have positional authority. Participants will also engage in influence and agility drills to hone their capacity for producing solutions quickly.

Influencing Collaborative Solutions Delivery Methods

In-Person
Online

Influencing Collaborative Solutions Course Benefits

Part of the Transformational Technical Leadership Program
This Curriculum is designed in partnership with Duke University professors
A course certificate from Learning Tree and Duke Corporate Education is issued with each course completion.
A program certificate from Learning Tree and Duke Corporate Education is issued upon successful completion of 5 courses out of the 6 outlined courses
Required course for certificate program: course 3830 “Navigating Increasing Complexity,” 2 day course
Identify what it means to influence without authority and what you can do to be successful
Learn to read the larger context in which you wish to influence for more successful solutions
Employ principles and tools to collaborate successfully across organizational boundaries
Apply what you’ve learned to a series of specific situations where influencing collaborative solutions is most required
Continue learning and face new challenges with after-course one-on-one instructor coaching

Module 1: Introduction

This module contains the following learning topics:

The Transformational Technical Leadership Framework
The power of influence
The course learning Objectives
The course Learning Journey

Module 2: Reframing Influence

This module contains the following learning topics:

Influence is different from power
The principles of influence
The best thinking of ALL is needed, not just the few
Authority versus power versus influence

Module 3: Shared Solutions, Not Transactions

This module contains the following learning topics:

The right mindset
Would you rather be right or happy?
Understanding complex problems
Co-acting into collaborative solutions

Module 4: Build Personal Credibility

This module contains the following learning topics:

How others see you
Competence and confidence
The trust grid
How to build trust in complexity

Module 5: Use Credibility to Expand Your Network

This module contains the following learning topics:

Creating opportunities to connect
Connect within the team
Connect across boundaries
Are you credible?

Module 6: Communicate to Learn, Not to Persuade

This module contains the following learning topics:

Inquiry more than advocacy
Listening more than talking
Being interested more than interesting
Looking for shared interest

Module 7: Explore Interdependencies

This module contains the following learning topics:

Problems across boundaries
How problems and people are connected
Who cares about problems and why?
Long term implications of proposed solutions

Module 8: Solutions Everyone Can Support

This module contains the following learning topics:

Getting everyone to understand the options
Will everyone support the solution?
Developing commitment
Maintaining sustained support

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