FAQs about ILM Training and Certification
Does the course include ILM Membership?
Yes, ILM Studying Membership is complementary for 12 months from the first day of your course.
How do I take the assignments?
Two assignments will be set by your Instructor during your course. You must complete your assignments within 12 months of completing your course. You must pass both assessments to obtain your Award level qualification.
Will I receive any support whilst I complete my assignments?
Yes, each course includes a one to one online coaching session with your Instructor post the class. The online session is two hours for level 2 and 3 and three hours for level 5.
Will my assignments be checked before marking?
Yes, your assignments must be your own original work. We will run each assignment through plagiarism software and return your assignment to you if there any issues. You may correct your work and resubmit it.
What is the pass mark and who will mark my assessments?
Your assessments will be marked by the ILM Assessment Centre. The pass mark is 50% on each module.
Do you have a special considerations policy?
Yes, we follow the ILM policy. If you have a special consideration we might need to be aware of please contact us on 0800 282 353.
Can I appeal against my assessment result?
If you have any concerns about your assessment result you can contact us on 0800 282 353. An Appeal can be made to the ILM Assessment Service for your assignment to be remarked. A fee will apply and the remark may result in a higher or lower mark.
Will I receive a certificate when I successfully complete a programme?
Yes, you will receive a certificate on successful completion of both assessments.
Yes. We will need to provide ILM with your name, contact details and date of birth to register you for an ILM Endorsed Award. Your date of birth will be recorded in ILM systems but not Learning Tree’s.
Do I have to follow any policies?
Yes, the full range of ILM policies that govern an ILM Centre and Candidates can be viewed at: https://www.i-l-m.com/trainers-and-centres/guides-and-resources?n=1000&spdt=policies&tab=centresupport#centresupport. Please contact us for details of the policies specific to candidates taking an ILM Award programme.
Does Learning Tree operate a data protection policy?
Does Learning Tree have an equality policy?
We are committed to assisting course participants with disabilities. Upon written request from a participant's employer, at least two weeks before the start of the course, we will reserve a special space or seat in the classroom and/or additional facilities as needed to assist any participant with disabilities or other special needs, as far as it is practical to do so. This may include an additional set of course materials for an Auxiliary Aide at no additional cost. The employer of the participant is responsible for all other costs of any necessary accommodation, including Auxiliary Aides. Please call 0800 282 353 at least two weeks before the start of the course so that Learning Tree can arrange for the additional facilities as required. The time allocation for our exams is set to give all candidates a fair and equal chance of demonstrating their knowledge, skills and understanding to achieve the exam standard.