ServiceNow Discovery Fundamentals Training

Module 1: Overview 

• Lab 1.1: Discovery and CMDB Tour 

Module 2: MID Server  

• Lab 2.1: MID Server Installation Validation 

Module 3: Running Discovery  

• Lab 3.1: Running Discovery

Module 4: Credentials and Behaviors 

• Lab 4.1: Windows Discovery   
• Lab 4.2: Linux Discovery
• Lab 4.3: Behaviors
• Lab 4.4: Router Discovery

Module 5:  Phases, Probes, and Classifications 

• Lab 5.1: Ports Probes and IP Services   
• Lab 5.2: Classifications and Trigger Probes
• Lab 5.3: CI Identification Troubleshooting

Module 6:  Application Mapping 

• Lab 6.1: Process Classification   
• Lab 6.2: Process Classification and Identification
• Lab 6.3: Application to Application Mapping

Module 7:  Asset Discovery and Agent Client Collector for Visibility 

• Lab 7.1: Asset and CI Relationships   
• Lab 7.2: Agent Client Collector for Visibility Discovery

Module 8:  Horizontal Discovery Patterns 

• Lab 8.1: Extend Windows OS – Servers Pattern   
• Lab 8.2: Extend Linux Server Pattern
• Lab 8.3: New SNMP Classifier and Discovery Pattern
• Lab 8.4: Remaining Firewall Requirements

Module 9:  Application Discovery Patterns 

• Lab 9.1: Application Discovery Pattern   
• Lab 9.2: More Mongoose Requirements
• Lab 9.3: Troubleshooting the Pattern

Module 10:  Configuration Management 

• Lab 10.1: CMDB Health Properties   
• Lab 10.2: CMDB Health Dashboard
• Lab 10.3: Hardware Configuration Management
• Lab 10.4: Application Configuration Management

Troubleshooting Discovery Phases