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+44 (0) 207 874 5000

Facilitating Productive Communication Training

Course 3120

  • Duration: 2 days
  • Language: English
  • 11 PMI PDUs
  • Level: Foundation

In this Facilitating Productive Communication Training course, you will learn why communication is increasingly complex and what leaders can do to increase clarity, understanding and results.

The course aims to teach learners how to recognise the impact of different communication styles, increase awareness of common communication missteps and how to avoid them, apply concepts and frameworks within the context of individual challenges, practice new techniques and tools, and receive immediate feedback. The course also focuses on developing the mindset of productive communication and the tools required to become an effective communicator.

Productive Communication Training Delivery Methods

  • In-Person

  • Online

Productive Communication Training Information

In this course, you will learn how to:

  • Recognise the impact of differing styles and how to adjust.
  • Increase awareness of common communication missteps and how to avoid them.
  • Apply concepts and frameworks within the context of individual challenges.
  • Practice new techniques and tools, and receive immediate feedback.
  • Focus on developing the mindset of productive communication and on the tools required.

Training Prerequisites

None.

Productive Communication Training Outline

In this module, you will learn the importance of productive communication for leaders:

  • Review the most common communication problems that leaders share.
  • Identify the most prominent communication challenges that you face today.
  • Gauge the current impact of poor communication – for you or the business.
  • Envision ways in which improved communication would deliver improved results.
  • Outline specific communication challenges that you want to address during the course.

In this module, you will learn how to:

  • Navigate the impact of increased business complexity on communication.
  • Make the mindset and identity shift to be a facilitator of conversations.
  • Be a more authentic communicator, regardless of personal style.
  • Be a more visible communicator through presence and availability.
  • Be a better listening communicator by creating space for others to join in.
  • Assess your current levels of authenticity, visibility, and listening.

In this module, you will learn how to:

  • Recognise the characteristics of the most common communication styles.
  • Identify your primary and secondary communication styles.
  • Use techniques to help discover others’ communication styles.
  • Leverage style awareness to adjust your communication approach.
  • Be authentic and adaptive when styles are different.

In this module, you will learn how to:

  • Ask better questions as a way to improve listening.
  • Be both physically and mentally present.
  • Stop your inner voice when it prevents you from listening.
  • Use Reflection and Affirmation to demonstrate understanding.
  • Observe and acknowledge non-verbal communication cues.

In this module, you will learn how to:

  • Have tough conversations across layers and boundaries of our work.
  • Identify what makes some conversations harder than others.
  • Avoid the most common missteps that we tend to make.
  • Use a planning tool to clarify how to begin and desired outcomes.
Commercial Pricing

£1,150

  • 2-Day Instructor-Led Training Course

  • After-course instructor coaching benefit

Would you like to take this course as a team?
  • Jan 26 - 27 2:00 PM - 9:30 PM GMT
    Ottawa or Virtual
  • Feb 23 - 24 2:00 PM - 9:30 PM GMT
    Herndon, VA or Virtual
  • May 19 - 20 2:00 PM - 9:30 PM BST
    Herndon, VA or Virtual
  • Aug 17 - 18 2:00 PM - 9:30 PM BST
    Herndon, VA or Virtual
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Productive Communication Training FAQs

Individual contributors preparing to transition into leadership roles or who are early in their roles and seeking to improve their workplace communication and leadership communication skills should attend. For example, the lessons of this course are helpful to those looking to be effective communicators and facilitate meetings.

In Facilitating Productive Communication Training, you will learn how to recognise the impact of different styles and how to adjust, increase awareness of common communication missteps and how to avoid them, apply concepts and frameworks within the context of individual challenges, practice new techniques and tools, and receive immediate feedback. You will also focus on developing the mindset of productive communication and the tools required.

Participants will learn facilitation skills and different types of communication, including leadership and communication skills.

Yes, the course is designed to help you improve your communication skills and become an effective communicator in the workplace.

Yes, the course can be brought to your organisation as Private Team Training. The course offers full-scale programme development, blended learning models, tailored content, and expert team coaching, and it can be delivered when, where, and how you want it.

Certification candidates and existing credential holders are responsible for reporting all Continuing Certification Requirements Program (CCR) activities to PMI (Project Management Institute). To report the completion of a Learning Tree course, you can use the Online PDU (Professional Development Units) Resources System.

  • Go to the PMI Continuing Certification Requirements System https://ccrs.pmi.org/
  • Log in with your username and password
  • Locate the claim code associated with your course in the table in this document
  • Click on “Report PDU for this activity”
  • Fill in the date started and date completed
  • Click on the box agreeing that this claim is accurate and then submit

PDU Information for This Course:

  • Total PDUs: 11
  • Ways of Working PDUs: 0
  • Power Skills PDUs: 11
  • Business Acumen PDUs: 0
  • PMI Claim Code: 1154S4UC5Z

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