AIOps Foundation (AIOF) Certification

Course 3697 Advantage Plan Course

Duration: 2 days
Exam Voucher: Yes
Language: English
Level: Intermediate

This AIOps Foundation course aims to cover the origins of AIOps including the history behind the term, patterns that preceded it and the technology context in which it has evolved. Learners will gain an understanding of the processes of combining big data analytics, machine learning algorithms, automation, and optimization into a single platform.

This course introduces key principles and foundational concepts along with the core technologies of AIOps: big data and machine learning. The course will provide students with an understanding of how and why digital transformation, together with the evolution of machine learning, have brought about the rise of AIOps as an indispensable tool in today’s IT Operational landscape.

Core technologies of machine learning and big data will be discussed, as well as the basic concepts of artificial intelligence, different types of machine learning models that can be implemented, and the relationship between AIOps and MLOps, DevOps and Site Reliability.

This foundation course will also provide the student with a solid understanding of the benefits of implementing AIOps in the organization, including common challenges and key steps in ensuring valuable and successful integration of artificial intelligence in the day-to-day operations of information technology solutions.

Unique and exciting exercises will be used to apply the concepts covered in the course and sample documents, templates, tools, and techniques will be provided to use after the class.

This course positions learners to successfully complete the AIOps Foundation certification exam.

AIOps Foundation Certification Delivery Methods

In-Person
Online
Upskill your whole team by bringing Private Team Training to your facility.

AIOps Foundation Certification Training Information

In this course, you will:

Earn DevOps Institute certification.
Attend official course content and curriculum.
Receive a PeopleCert Exam Voucher, included.
Enjoy the security of the Take2 exam re-sit, included (eligible on public events).
Reinforce your learning with the after-course instructor coaching benefit included.

Training Prerequisites

Familiarity with IT terminology and IT-related work experience are recommended.

Certification Information

Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads to the AIOps Foundation certificate.

The certification is governed and maintained by DevOps Institute, a member of the PeopleCert Group.

AIOps Foundation Certification Training Outline

Module 1: Establish the AIOps Foundation

In this module, you will learn how to:

Trace the History and Predecessors of AIOps
Define the Meaning of AIOps
Distinguish AIOps from IT Operations Analytics
Understand Core Technologies and Basic Concepts
Explore the Stages of an AIOps System
Investigate Overlapping Practices

Module 2: AIOps Transforms the Organization

In this module, you will learn how to:

Understand the drivers and influences of AIOps adoption
Bridge AIOps and DevOps
Foster Site Reliability with AIOps
Safeguard with AIOps and Security
Handle Data, Telemetry, and Systems Complexity
Embrace a New Paradigm for Understanding System State

Module 3: Master Core Technologies: Data

In this module, you will learn how to:

Unravel the World of Big Data
Grapple with the Five V's of Big Data
Examine the Characteristics of Big Data
Utilize AIOps Data Sources and Types
Navigate Diverse Data

Module 4: Leverage Core Technologies: Machine Learning (ML)

In this module, you will learn how to:

Engage with AI and Machine Learning
Contrast Supervised vs. Unsupervised Learning
Distinguish Machine Learning from Analytics
Train Models in Machine Learning
Ponder the AIOps Role in the Future of AI
Explore AIOps vs. Analytics: Similarities and Differences

Module 5: AIOps and Operational Metrics

In this module, you will learn how to:

Measure Performance through Metrics
Track Key Metrics Across Systems
Establish Agreements, Objectives, and Indicators
Assess Metrics Related to Incidents
Quantify Incidents (MTTD, MTBF, MTTA, MTTR)
Ensure Compliance with Service Level Agreements

Module 6: AIOps Use Cases and Shift Organizational Mindset

In this module, you will learn how to:

Shift from a Reactive to a Proactive Approach
Analyze Characteristics of a Reactive Operations Approach
Transition from Deterministic to Probabilistic Methods
Delve Deep into Use Cases
AIOps' Impact on Organizational Dynamics
Trace the Past and Predict the Future

Module 7: Evaluating AIOps Impact of AIOps

In this module, you will learn how to:

Evaluate the Confluence of AIOps and Operational Metrics
Unify AIOps, DevOps, and SRE for Improved Performance
Enhance the Accuracy of AI
Gain Visibility into the AIOps System
Track the Impact of AIOps Initiatives
Impact on Metrics Related to Incidents
Measure AIOps Against DORA Metrics

Module 8: Implementing AIOps in the Organization

In this module, you will learn how to:

Mitigate Common Challenges
Address Ethics in Machine Learning
Chart Paths to Implementation
Ensure Data Quality and Streamlined Processes
Shape Culture and Organizational Practices
Comply with Data and Regulation Standards
Confront Machine Learning Bias
Safeguard Privacy and User Data

Commercial Pricing

£1,325

2-Day Instructor-Led Training
PeopleCert and DOI Accredited
After-Course Instructor Coaching Included
Exam Voucher Included
Take2 Exam Retake Included (for publicly scheduled courses)
Available for Private Team Training

Would you like to take this course as a team?

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AIOps Foundation Certification FAQs

AIOps Foundation is for IT Professionals, including those with the following titles:

AIOps Architect and Engineer
Business Manager
Cloud Engineer
QA Engineer
Data Engineer and Scientist
IT Director
IT Manager
IT Security Analyst
IT Team Leader
System Integrators
Product Owner

Yes, all DevOps Institute exams are open book.

PeopleCert CPDs are the continuing education credits that help you maintain PeopleCert certifications in PRINCE2, ITIL and DevOps Institute.

Maintaining PeopleCert Certifications
All PeopleCert Business and IT certifications (including PRINCE2, ITIL and DOI) must be renewed within three years of their original certification date. There are two ways to keep certifications current:

Join PeopleCert Plus (a paid membership) to earn 20 CPDs per year for 3 years and renew certifications that way.
Earn another certification from the same Product Suite (for example, to renew all ITIL certifications you can earn a new ITIL certification)

Eligible Learning Tree Training
Learning Tree training is not eligible for the PeopleCert Plus CPD program. Attendees can renew their PeopleCert certifications with Learning Tree by enrolling in another certification from the product suite they're trying to renew. Examples:

If you hold an ITIL 4 Foundation certification, and you acquire an ITIL 4 Practitioner or ITIL 4 Specialist certification, all your certification(s) belonging to the ITIL 4 Product Suite will be renewed.
Similarly, if you hold a PRINCE2 Practitioner certification and you acquire an MSP Foundation, all your certification(s) belonging to the PRINCE2 Project, Programme & Portfolio Management Suite will be renewed.

Learn more about eligibility and CPDs on the PeopleCert website: Keep your certifications current| (peoplecert.org)

Attendee Process for Renewing PeopleCert Certifications with Learning Tree
Once an attendee successfully earns a PeopleCert certification from the same product suite they're trying to renew, their other certifications in that product suite will automatically renew.

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