Influence Skills: Getting Results without Direct Authority
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Success and managerial effectiveness hinges on the use of influence at all levels of an organisation. With this training course, you will leverage practical tools and techniques to apply influence strategies, gain commitment from others, foster collaboration, and acquire the specific competencies, behaviours, and attitudes necessary to achieve desired results without relying on the use of authority.
You Will Learn How To
- Apply influence strategies to gain commitment and foster collaboration
- Gain buy-in by dynamically adjusting your approach to others
- Achieve goals by enhancing trust and cooperation
- Deal effectively with challenging behaviours to overcome resistance and inertia in others
- Use knowledge and competence to influence others
Course Outline
- Defining Influence
- Identifying the three critical elements
- Building value with others
- Working with resistance for positive outcomes
- The Elements of Influence
Five critical factors for influencing others
- Applying the five factors: capability, perceived value, perceived value realisation, perceived cost, perceived risk
- Using an influence formula to guide your planning
Achieving and maintaining commitment
- Stating your desired results
- Going beyond compliance
- Creating collaboration
Recognising manipulation and taking positive action
- Differentiating manipulation from influence
- Gaining an agreement you can count on
- Building Your Foundation
Establishing and maintaining trust
- Creating trust-based relationships
- Maintaining ethics and integrity
Developing rapport
- Establishing immediate rapport
- Applying techniques for building rapport
Listening for multiple perspectives
- Building active-listening habits
- Tuning in rather than tuning out
- Applying Six Major Influence Strategies
Identifying strengths and limitations
- Leveraging the advantages of each strategy
- Creating your personal plan
- Building and expanding your network
- Negotiating for desired results
Thinking strategically
- Executing the most appropriate strategy
- Avoiding pitfalls and traps
- Expanding Your Power Base
The six types of power
- Referent
- Information
- Expert
- Legitimate
- Reward
- Coercive
- Extending your personal power
Developing political intelligence
- Navigating organisational politics
- Strengthening working relationships
- Adapting the way politics work according to cultural norms
- Identifying and applying political strategies effectively
Working with multiple perspectives
- Transforming resistance and inertia in others
- Adapting flexibly to influencing situations
- Practising Exemplary Leadership
Implementing five leadership practices
- Modelling the way
- Inspiring a shared vision
- Challenging the process
- Enabling others to act
- Encouraging the heart
Developing your personal leadership plan
- Assessing your leadership profile
- Strategies for cultivating your leadership skills
- Influencing a paradigm shift in others
- Dealing with Challenging Behaviours
Recognising the interplay of perceptions
- Managing the six challenging behaviours
- Overcoming the tendency to take things personally
Taking powerful actions
- Identifying and applying deflection techniques
- Developing remedies for difficult situations
- Employing specific strategies for challenging behaviours
- Converting confrontation into cooperation
- Overcoming Resistance
- Recognising the many forms of resistance
- Applying the four-step model for agreement
Convenient Ways to Attend This Instructor-Led Course
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition Fee due 30 days after you attend your course.
In the Classroom
Live, Online
Private Team Training
In the Classroom — OR — Live, Online
Tuition Fee — Standard: £995
10 - 12 Oct
(3 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare)
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23 - 25 Jan
(3 Days)
9:00 AM - 4:30 PM GMT
London / Online (AnyWare)
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15 - 17 May
(3 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare)
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28 - 30 Aug
(3 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare)
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AFTERNOON START: Attend these live courses online via Anyware
31 Oct - 2 Nov
(3 Days)
1:00 PM - 8:30 PM GMT
New York / Online (AnyWare)
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9 - 11 Jan
(3 Days)
2:00 PM - 9:30 PM GMT
Herndon, VA / Online (AnyWare)
Reserve Your Seat
30 Jan - 1 Feb
(3 Days)
2:00 PM - 9:30 PM GMT
Online (AnyWare)
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1 - 3 May
(3 Days)
2:00 PM - 9:30 PM BST
New York / Online (AnyWare)
Reserve Your Seat
10 - 12 Jul
(3 Days)
2:00 PM - 9:30 PM BST
Herndon, VA / Online (AnyWare)
Reserve Your Seat
31 Jul - 2 Aug
(3 Days)
2:00 PM - 9:30 PM BST
Online (AnyWare)
Reserve Your Seat
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Private Team Training
Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 0800 282 353 or Click here »
Tuition Fee
Course Tuition Fee Includes:
Training Hours
Standard class hours:
9:00 a.m. - 4:30 p.m.
Last day class hours:
9:00 a.m. - 3:30 p.m.
Free Course Exam – Last Day:
3:30 p.m. - 4:30 p.m.
Each class day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 p.m. - 5:30 p.m.
AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.
Last day class hours:
2:00 p.m. - 8:30 p.m.
Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.
Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.
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