As a business analyst, you are the link between the business and its customers. This certification training course explores tools and techniques for maximising the value delivered to your customer. It covers fundamental aspects of business analysis, as outlined by The Chartered Institute for IT, to prepare for the BCS Foundation Exam — a first step towards the BCS International Diploma in Business Analysis.
Included with the training material is the following book: Paul, Debra, et al. Business Analysis, Third Edition. BCS, The Chartered Institute for IT, 2014. ISBN 9781780172774.
BCS Foundation Certificate in Business Analysis Delivery Methods
BCS Foundation Certificate in Business Analysis Course Information
In this course, you will:
- Prepare for and pass the BCS Foundation Exam.
- Analyse the development of a business strategy.
- Perform business system modelling.
- Identify costs, benefits, impacts, and risks for change in a business case.
- Exam included in course price
- one hour, closed book
- multiple choice
- pass mark is 65% (26 out of 40)
International Diploma in Business Analysis
- The BCS, The Chartered Institute for IT, offers this internationally recognised certification, enabling you to take your skills around the world. The four modules required to apply for this certification include one foundation-level course, and three practitioner-level courses:
Upon passing your exam, BCS will contact you to activate your membership. Once activated, you will be a BCS Associate Member and will have access to the wealth of benefits and support to help you in your career.
- BCS Associate membership provides exclusive access to resources, content and opportunities that will enrich your career.
- Note: This offer is only available once to each exam candidate. Exam candidates who have previously benefited from free Associate Membership will not be eligible for this offer again even if you have taken another qualifying BCS exam.
BCS Foundation Certificate Training Outline
The role of the Business Analyst in the business change life cycle
- Producing the business case
- Other roles in the business change lifecycle
The framework for business analysis activities
- Relating business analysis to strategic analysis, definition, and IT systems analysis
- The holistic approach to business analysis
Analyzing the business environment
- Internal and external environments
- Analyzing the business with SWOT analysis
Developing business metrics
- Identifying your Critical Success Factors (CSF)
- Creating Key Performance Indicators (KPI)
- Identifying critical success with the Balanced Business Scorecard
- Reading the Terms of Reference or Project Initiation Document
- OSCAR (objectives, scope, constraints, authority and resources)
- What does the business wish to achieve and deliver?
- Creating SMART objectives
- Using the Stakeholder wheel
- Overview of investigative techniques
Representing a holistic view of the business situation
- Generating Rich pictures
- Making Mind Maps
Stakeholder analysis and management
- Power/Interest Grid
- Stakeholder management strategies
Identifying and defining different perspectives
- Contrasting different stakeholder perspectives
- Analyzing the root cause with CATWOE
Developing a Business Activity Model
- Depicting business perspectives with a Business Activity Model (BAM)
- Describing the BAM process and notation
- Identifying business events
Analyzing business rules
- Distinguishing between business rule types
- Recognizing business rules levels of constraint
Building the Consensus Business Activity Model
- Identifying differences between business activity models
- Negotiating to resolve conflicts
Gap analysis - comparing the ideal and existing systems
- Outlining the gap analysis process
- Identifying inputs to, and outputs from, gap analysis
Defining a new business model
- Exploiting areas for change - processes, people, technology and organization
Identifying requirements using business activity and business process models
- Classifying models that document and analyze requirements
- Recognizing data/processing requirements
The Business Case lifecycle
- Structuring the business case
- Identifying and shortlisting options for business change
Identifying and categorizing costs and benefits
- Classifying tangible and intangible costs and benefits
- Investment appraisal techniques
Risk and impact identification, categorization, and management
- Identifying and assessing risk impact and probability
- Risk management approaches