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Course 1956
This Atlassian JIRA Service Desk Basics training course provides an understanding of the features and functionality of Service Desk for JIRA. The lab environment (an instance of JIRA with JIRA Service Desk) provides a practical working area to engage with. This enables you to benefit from seeing JIRA Service Desk in action within real world settings and examples, translating the theory from the course into practical knowledge. This course is ideal for those users who are new to JIRA Service Desk, or those with no previous experience with JIRA.
In-Person
Online
Prerequisites
Basic knowledge of Windows interfaces is recommended prior to attending this course.
Introduction to JIRA
Lab Exercises
Lessons
Lab Exercises
Lessons
Lab Exercises
Lessons
Lab Exercises
Lessons
Lab Exercises
Lessons
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Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.