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Conflict Management and Resolution Essentials

COURSE TYPE

Advanced

Course Number

4972

Duration

1 Day

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Workplace conflict can lead to damaged relationships and poor productivity, but there are constructive ways for responding to conflict and preventing it from becoming destructive. Through realistic work scenarios, this training course provides the skills to identify emotional triggers that create conflict, apply proactive response techniques, and build an environment of cooperation.

You Will Learn How To

  • Recognise filters, lenses, and mistaken assumptions
  • Cope with challenging personalities
  • Open the door to resolving conflict without set expectations
  • Mediate conflict between coworkers

Hands-On Experience:

  • Identifying conflict situations
  • Dealing with anger
  • Valuing, respecting and acknowledging personal boundaries
  • Clarifying personal boundaries that enable strong relationships, and more ...

Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition Fee due 30 days after you attend your course.

Live, Online

Private Team Training

Live, Online

Tuition Fee — Standard: £495  

AFTERNOON START: Attend these live courses online via Anyware

24 Jan (1 Day)
2:00 PM - 9:30 PM GMT
Online (AnyWare) Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online

27 Mar (1 Day)
2:00 PM - 9:30 PM BST
Online (AnyWare) Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online

2 May (1 Day)
2:00 PM - 9:30 PM BST
Online (AnyWare) Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online

12 Jun (1 Day)
2:00 PM - 9:30 PM BST
Online (AnyWare) Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online

9 Aug (1 Day)
2:00 PM - 9:30 PM BST
Online (AnyWare) Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online

11 Oct (1 Day)
2:00 PM - 9:30 PM BST
Online (AnyWare) Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online

Guaranteed to Run

Private Team Training

Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 0800 282 353 or Click here »

Tuition Fee

Standard

In Classroom or
Online

Standard

£495

Private Team Training

Contact Us »

Course Tuition Fee Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

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Training Hours

Standard class hours:
9:00 a.m. - 4:30 p.m.

Last day class hours:
9:00 a.m. - 3:30 p.m.

Free Course Exam – Last Day:
3:30 p.m. - 4:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 p.m. - 5:30 p.m.

AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.


Last day class hours:
2:00 p.m. - 8:30 p.m.


Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.


Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 7 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 7 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 2 PDUs
Leadership : 2 PDUs
Business & Strategic : 3 PDUs

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