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BCS Certificate in Modelling Business Processes



Course Number



3 Days

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In this course you learn to apply industry standard business process modelling and analysis techniques and understand the framework for business process improvement within which these techniques may be applied. The investigation, modelling, analysis, and improvement of business processes is key to an understanding of both Requirements Engineering and Business Process Improvement (BPI). These techniques and practices reduce the cost of development and potential re-work across the organisation to create high quality products and add business value. This course prepares you to take the BCS Modelling Business Processes Practitioner Exam on day 3 of the course.

You Will Learn How To

  • Identify core business processes at an organisational and process level
  • Model business processes at the organisational and process level
  • Recognise the events that trigger the business processes
  • Analyse the tasks within a business process
  • Improve your business processes

Important Course Information


Exam Information

  • Open book
  • One hour written exam, based on a business scenario
  • Passing grade is 50%
  • Exam included

Certification Information

BCS Associate Membership

  • Candidates receive free of charge BCS, the Chartered Institute for IT, Associate Membership for 1 year on successfully passing their first BCS certification. Associate membership.
  • Upon passing your exam, BCS will contact you to activate your membership. Once activated you will be a BCS Associate Member and will have access to the wealth of benefits and support to help you in your career.
  • BCS Associate membership provides exclusive access to resources, content and opportunities that will enrich your career.
  • Note: This offer is only available once to each exam candidate. Exam candidates who have previously benefited from free Associate Membership will not be eligible for this offer again even if you have taken another qualifying BCS exam.

Course Outline

  • The Context for Business Processing Modelling

What is business process modelling?

  • Why model business processes?
  • Benefits of carrying out process modelling

Importance of modelling business processes

  • Comparing the functional and process views of organisations
  • Enabling business improvement and refinement
  • Facilitating large-scale system changes and integration

Creating effective process models

  • Performing detailed analysis
  • Modelling the as-is process
  • Identifying improvements and the to-be process
  • Involving stakeholders in process modelling

Creating a hierarchy of business processes

  • Organisation
  • Process
  • Task

Process modelling and Business Analysis

  • Supporting requirements engineering
  • Reinforcing the business case
  • Helping with downstream testing
  • Using an Organisational model for processes
  • The strategic context for business processes
  • Mapping process relationships
  • Building an organisational view of processes
  • Delivering value to customers and the value proposition
  • Modelling Business Processes

Business process modelling techniques

  • Identifying actors
  • Specifying the start and end point in the process
  • Clarifying tasks, process flows, rules, and decisions

Modelling the as-is business process

  • Events that trigger business processes
  • External business events
  • Internal business events
  • Time-based business events

Identifying outcomes from business processes

  • Timelines for business processes
  • Business process measures
    • Internal measures
    • External measures
  • Documenting Tasks

Identifying tasks

  • One person, place, and time
  • Documenting steps to complete the tasks

Documenting business rules

  • “If … then … else” statements
  • Decision tables
  • Decision trees

Measuring task performance

  • Evaluating and Improving Business Processes

Identifying problems with the as-is business processes

  • Measuring performance: time, quality, and resource usage/cost
  • Determining target and actual values
  • Aligning with corporate strategy and tactics as well as customer needs

Improving the process

  • Using problem diagnosis techniques
  • Process improvement techniques

Modelling the improved process

  • Checking for quality and completeness
  • Supporting development of the Requirements Catalogue
  • Transitioning to the “to Be “Process

Implementation strategies

  • Creating a pilot
  • Deploying implementation strategies

Planning the transition

  • Simulating and refining the to-be process
  • Estimating resource usage
  • Realising benefits

Decommissioning the as-is process

  • Supporting the transition
  • Enabling cultural change
  • Supporting stakeholders through the change process
  • Sustaining continuous improvement
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Convenient Ways to Attend This Instructor-Led Course

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition Fee — Standard: £1295  

18 - 20 Mar ( 3 Days)
9:00 AM - 5:00 PM GMT
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

20 - 22 May ( 3 Days)
9:00 AM - 5:00 PM BST
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29 - 31 Jul ( 3 Days)
9:00 AM - 5:00 PM BST
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

28 - 30 Oct ( 3 Days)
9:00 AM - 5:00 PM GMT
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

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Private Team Training

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For details, call 0800 282 353 or Click here »

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Tuition Fee


In Classroom or



Private Team Training

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Course Tuition Fee Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Training Hours

Daily Course Hours:
9:00 am - 5:00 pm
Two 15-minute breaks
45-minute lunch

AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.

Last day class hours:
2:00 p.m. - 8:30 p.m.

Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.

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