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This course takes you through an end-to-end holistic business analysis process. This holistic approach involves considering four aspects of a business system: the processes, the people, the organisational context, and the technology. Starting with the rationale for a holistic approach, the course provides you with a clear understanding of the strategic context, coupled with the project discipline needed for business analysis. You will learn how to understand the business situation and issues associated with it, analyse stakeholder perspectives, model business activities, identify potential solutions to business issues, and finally make the business case for potential solutions. Without this end-to-end process, much of the cost of a project is often attributable to re-work from poor up-front analysis. This course prepares you to take the BCS Business Analysis Practice Practitioner Exam on day 3 of the course.
Internal and external analysis
Linking to the internal and external business environment analysis
Critical success factors and key performance indicators
The Business Analysis Process Model
Investigating the situation
Representing a holistic view of the business situation
Identifying, categorising and analysing stakeholders
Stakeholder management strategies
Understanding stakeholder perspectives
Creating a process model
Modelling system functions and data
Introduction to Business Architecture
Structuring the business case
Identifying and shortlisting options for business change
Identifying and categorising costs and benefits
Identifying and categorising risks
The business case life-cycle
Course Tuition Fee Includes:
After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.
Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.
Daily Course Hours:
9:00 am - 5:00 pm
Two 15-minute breaks
AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.
Last day class hours:
2:00 p.m. - 8:30 p.m.
Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.
Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.