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Introduction to Business Process Improvement (BPI) Training
Level: Foundation
Rating:
4.64/5 Based on 115 Reviews
In this Business Process Improvement (BPI) training course you will learn to leverage your current business strategy to drive improvement, develop tools, identify problem areas, measure performance, validate change, and create models of current and future processes. Gain the skills you need to employ a step-by-step BPI framework in your organisation to maximise efficiency and productivity.
Key Features of this Business Process Improvement Training:
- After-course instructor coaching benefit
- Learning Tree end-of-course exam included
You Will Learn How To:
- Apply a BPI framework in your organisation
- Identify processes in need of improvement
- Create and implement stakeholder engagement and buy-in
- Measure improvements using Key Performance Indicators (KPIs) linked to your business drivers
Certifications/Credits:
Choose the Training Solution That Best Fits Your Individual Needs or Organisational Goals
LIVE, INSTRUCTOR-LED
In Class & Live, Online Training
- 3-day instructor-led training course
- One-on-one after-course instructor coaching
- Tuition fee can be paid later by invoice -OR- at the time of checkout by credit card
TRAINING AT YOUR SITE
Team Training
- Bring this or any training to your organisation
- Full - scale program development
- Delivered when, where, and how you want it
- Blended learning models
- Tailored content
- Expert team coaching
Customize Your Team Training Experience
CONTACT USSave More on Training with Learning Tree Training Vouchers!
Our flexible, easy-to-redeem training vouchers are available to any employee within your organisation. For details, please call 0800 282 353 or chat live.
In Class & Live, Online Training
Note: This course runs for 3 Days
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27 - 29 May 9:00 AM - 4:30 PM BST Online (AnyWare) Reserve Your Seat
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26 - 28 Aug 9:00 AM - 4:30 PM BST London / Online (AnyWare) Reserve Your Seat
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2 - 4 Dec 9:00 AM - 4:30 PM GMT London / Online (AnyWare) Reserve Your Seat
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17 - 19 Feb 9:00 AM - 4:30 PM GMT London / Online (AnyWare) Reserve Your Seat
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29 Apr - 1 May 2:00 PM - 9:30 PM BST Online (AnyWare) Reserve Your Seat
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9 - 11 Sep 2:00 PM - 9:30 PM BST New York / Online (AnyWare) Reserve Your Seat
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28 - 30 Oct 1:00 PM - 8:30 PM GMT Herndon, VA / Online (AnyWare) Reserve Your Seat
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10 - 12 Mar 2:00 PM - 9:30 PM GMT New York / Online (AnyWare) Reserve Your Seat
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.Important Introduction to BPI Course Information
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Requirements
- Experience at the level of:
- Course 211, Introduction to Business Analysis Training: Defining Successful Projects, or
- Course 3507, BCS Foundation Certificate in Business Analysis
- Experience at the level of:
Introduction to BPI Course Outline
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Building the Business Process Improvement (BPI) Framework
Defining BPI
- Business process improvement vs. re-engineering
- Driving innovation with BPI
- Benchmarking your personal BPI skills
Uncovering BPI challenges
- The evolution of process improvement
- Defining a business process with the Business Process Improvement Framework (BPIF)
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Evaluating the Organisation
Analysing the organisational mission and vision
- Pinpointing influences on the business
- MOST
- Five forces
- PESTLE
- SWOT
Developing a communication plan
- Identifying key stakeholder's needs
- Defining the phases of communication
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Outlining the Current Process
Creating a Process Inventory
- Defining different documentation methods
- Determining Business Rules
- Applying process prioritisation techniques
Enhancing your modelling skills
- Evaluating modelling techniques and key principles
- Modelling a cross-functional activity diagram
Designing appropriate measurements
- Linking business drivers to measurements
- Identifying Key Performance Indicators (KPIs)
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Analysing and Improving the Process
Relating process measures to business drivers
- Analysing process performance
- Recognising the causes of poor process performance
- Time
- Cost
- Quality
- Satisfaction
Leveraging problem analysis criteria
- People
- Technology
- Business rules
- Materials
- Investigating root cause using problem mapping tools
- Relating root cause analysis to a business process
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Modelling the "To-Be" Solution
Designing appropriate success criteria
- Optimising vs. enhancing your business process
- Focusing on customer needs
- Determining value and uniqueness
- Dissecting the "To-Be" process
Assessing process performance
- Deriving KPIs from business drivers
- Developing a KPI dashboard
- Creating an assessment plan for your own process
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Managing and Implementing Change
Maximising stakeholder buy-in
- Targeting key stakeholders
- Identifying stakeholder communication styles
- Differentiating approach based on project phase
Driving change in organisations
- Determining barriers to change
- Identifying positive and negative forces for change
- Developing and applying a force field analysis approach
Facilitating acceptance in your organisation
- Determining organisational necessities
- Communicating the innovation effectively
- Preparing the implementation plan
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Integrating BPI into Your Organisation
Implementing continuous improvement
- Recognising the history of continuous improvement
- Shadow pyramid
- Six Sigma
- TQM
- Deploying SCARF to empower stakeholders
Creating a Business Process Improvement Centre (BPIC)
- Leveraging the BPIC to support stakeholders, business strategy, and knowledge capture
- Applying the BPI framework using the BPIC
- Promoting a structured approach to BPI
Focusing on feedback and measurement
- Appraising BPI processes in organisations
- Prioritising changes using the Ease/Impact matrix
- Detailing the BPI implementation plan
Team Training
Introduction to BPI Training FAQs
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What is business process improvement (BPI)?
Business Process Improvement (BPI) allows the management of a business to be interpreted, analysed, and improved to make a business run more smoothly and efficiently.
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How many CDUs/PDUs does this Introduction to BPI course provide?
Introduction to Business Process Improvement (BPI) will give you 17 PDUs.
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Can I learn BPI online?
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.
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