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Interacting effectively and harmoniously with your stakeholders and team members is crucial to your success as a business analyst. In this Business Analyst Soft Skills training course, you see how specific skills, behaviours, and attitudes can impact business analysis activities, and enhance your ability to become a key influencer on projects in your organisation.
LIVE, INSTRUCTOR-LED
TRAINING AT YOUR SITE
Customize Your Team Training Experience
CONTACT USOur flexible, easy-to-redeem training vouchers are available to any employee within your organisation. For details, please call 0800 282 353 or chat live.
20 - 22 Apr
9:00 AM - 4:30 PM BST
Online (AnyWare)
10 - 12 Aug
9:00 AM - 4:30 PM BST
Online (AnyWare)
19 - 21 Oct
9:00 AM - 4:30 PM BST
Online (AnyWare)
24 - 26 Mar
1:00 PM - 8:30 PM GMT
Online (AnyWare)
9 - 11 Jun
2:00 PM - 9:30 PM BST
Herndon, VA / Online (AnyWare)
22 - 24 Sep
2:00 PM - 9:30 PM BST
Alexandria, VA / Online (AnyWare)
8 - 10 Dec
2:00 PM - 9:30 PM GMT
Herndon, VA / Online (AnyWare)
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.Why soft skills are important in business analysis
Introducing the BA Interaction Model
Aligning soft skills competencies to elicitation
Deploying strategic collaboration techniques
Presenting to the organisation
Eliciting requirements
Creating dynamic questioning strategies
Working with non–verbal communication
Elicitation strategies for requirements workshops
Develop the skills to become a "Complete Facilitator"
Creating an assertive facilitation climate
Building consensus
Handling behaviours
Principles of negotiation
Uncovering and communicating issues
Visualisation techniques
Applying soft skills for influence and leadership
Business analyst skills are important to do a successful job with your stakeholders or team members. Business analyst skills include but not limited to critical thinking, effective communicator, and a fluent problem solver.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.
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*Partner-delivered courses may have different terms that apply. Ask for details.