Organisational Change Management: APMG CM™ Practitioner Certification
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Prepare to achieve the APMG Change Management™ Foundation and Practitioner certifications in this training course. As a certified Change Management Practitioner, you will demonstrate your knowledge and expertise in managing change in an organisation, including how people deal with change, the different types of organisational change, and how to work with stakeholders during a change initiative.
You Will Learn How To
- Prepare for and take the APMG Change Management Foundation and Practitioner Exams
- Improve exam-taking techniques with practice exam questions
- Work as an informed member of an organisational change team
- Apply and tailor change management guidance in organisational change situations
Important Course Information
Recommended Experience:
- Previous change management experience is helpful
Homework/Preparation:
- A minimum of 15 hours of pre-course reading is required, with the following materials, which will be sent three weeks in advance: "The Effective Change Manager's Handbook" and "The Learning Tree Pre-Course Study Guide"
- Two hours of home study are required after each course day
Exam Information:
- The APMG Change Management Foundation exam is taken on the fourth day of class
- Passing the Foundation exam is required to take the Practitioner exam on the fifth and final day of class
Course Outline
- APMG Foundation and Practitioner Exams
Creating the conditions for exam success
- Gaining insight into the exam process and styles of exam questioning used
- Applying proven tips for exam success
- Practising with test questions and mock exam papers
Foundation Exam: Day 4
- Completing the necessary APMG paperwork
- Taking the exam
- Obtaining your Foundation Exam results
Practitioner Exam: Day 5
- Preparing individually for exam
- Taking the exam
- Change and the Organisation
A Change Management Perspective
- Using organisational paradigms to better respond to different ways of working
- Recognising organisations as either machines, brains, political systems or flux and transformation
- Developing the sequence for change taking into account Lewin's 3-stage and Kotter's 8-step models
- Establishing a framework for change leadership roles, involving the change sponsor, change agent and line manager
- Adjusting approaches to allow for the prevalent culture within an organisation
- Applying mechanisms that allow change to evolve where emergent change is appropriate
Defining Change
- Identifying organisational drivers of change
- Analysing the impact of change with Force-Field Analysis and then applying appropriate steps
- Differentiating between Vision Statement and Mission Statement
- Avoiding common pitfalls of writing a Vision Statement
- Aligning change management structures with project management governance
- Change Management Practice
Change Impact
- Three ways to categorise the impact of change
- Assessing the impact of change on the organisation and its stakeholders
- The benefits of a change severity assessment in planning change
Change Readiness
- Increasing motivation to change using the Change Formula
- Laying foundations for successful change
- Building a Change Team
- Managing resistance to change
- Embedding and sustaining change
- Communication and Stakeholder Engagement
Stakeholder Strategy
- Seven principles of stakeholder engagement
- Identifying stakeholders using the CPIG classification
- Determining appropriate levels of engagement by applying stakeholder radars and two-dimensional maps
- Managing relationships and mobilising stakeholders
- Developing influencing strategies
Communication and Engagement
- Improving change communication effectiveness using five best practice guidelines
- Producing a Communication Plan using AIDA
- Change and the Individual
How individuals respond to change
- Preparing people for change
- Recognising and responding to a range of motivational factors
- Facilitating change through the Change Curve
- Leading change and transition through Bridges' model of human transitions
Education and learning support
- Anticipating learning and motivational resistance
- Producing a Training Plan
Convenient Ways to Attend This Instructor-Led Course
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition Fee due 30 days after you attend your course.
In the Classroom
Live, Online
Private Team Training
In the Classroom — OR — Live, Online
Tuition Fee — Standard: £1295
12 - 16 Nov
(5 Days)
9:00 AM - 5:00 PM GMT
London / Online (AnyWare)
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25 Feb - 1 Mar
(5 Days)
9:00 AM - 5:00 PM GMT
London / Online (AnyWare)
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20 - 24 May
(5 Days)
9:00 AM - 5:00 PM BST
London / Online (AnyWare)
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12 - 16 Aug
(5 Days)
9:00 AM - 5:00 PM BST
London / Online (AnyWare)
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AFTERNOON START: Attend these live courses online via Anyware
5 - 9 Nov
(5 Days)
2:00 PM - 9:30 PM GMT
Rockville, MD / Online (AnyWare)
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11 - 15 Mar
(5 Days)
1:00 PM - 8:30 PM GMT
Herndon, VA / Online (AnyWare)
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29 Apr - 3 May
(5 Days)
2:00 PM - 10:00 PM BST
Rockville, MD / Online (AnyWare)
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16 - 20 Sep
(5 Days)
2:00 PM - 10:00 PM BST
Herndon, VA / Online (AnyWare)
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Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Private Team Training
Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 0800 282 353 or Click here »
Tuition Fee
Course Tuition Fee Includes:
Training Hours
Days 1 - 4 class hours:
9:00 a.m. - 5:00 p.m.
60-minute lunch
Two 15-minute breaks
Day 4, Foundation* Exam:
11:00 a.m. - 12:00 p.m.
Day 5 class hours, Practitioner Exam*:
9:00 a.m. - 12:00 p.m.
*All AnyWare remote attendees will need to contact our Learning Tree Customer Service department prior to their course start date in order to make arrangements for taking the necessary Change Management exams.
AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.
Last day class hours:
2:00 p.m. - 8:30 p.m.
Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.
Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.
Enhance Your Credentials with Professional Certification
Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.
Learning Tree is an accredited Change Management Training Provider. The APMG has accredited this course and its instructors as providing high-quality training in Change Management. Read more ...
Earn 29 PDUs
PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.
This course is approved by PMI® for 29 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.
Technical : 27 PDUs
Leadership : 1 PDUs
Business & Strategic : 1 PDUs