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Organisational Change Management: APMG CM™ Practitioner Certification



Course Number



5 Days

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Prepare to achieve the APMG Change Management™ Foundation and Practitioner certifications in this training course. As a certified Change Management Practitioner, you will demonstrate your knowledge and expertise in managing change in an organisation, including how people deal with change, the different types of organisational change, and how to work with stakeholders during a change initiative.

You Will Learn How To

  • Prepare for and take the APMG Change Management Foundation and Practitioner Exams
  • Improve exam-taking techniques with practice exam questions
  • Work as an informed member of an organisational change team
  • Apply and tailor change management guidance in organisational change situations

Important Course Information

  • Recommended Experience

    • Previous change management experience is helpful
  • Homework/Preparation

    • A minimum of 15 hours of pre-course reading is required, with the following materials, which will be sent three weeks in advance: "The Effective Change Manager's Handbook" and "The Learning Tree Pre-Course Study Guide"
    • Two hours of home study are required after each course day
  • Exam Information

    • The APMG Change Management Foundation exam is taken on the fourth day of class
    • Passing the Foundation exam is required to take the Practitioner exam on the fifth and final day of class
  • Certification Information

Course Outline

  • APMG Foundation and Practitioner Exams

Creating the conditions for exam success

  • Gaining insight into the exam process and styles of exam questioning used
  • Applying proven tips for exam success
  • Practising with test questions and mock exam papers

Foundation Exam: Day 4

  • Completing the necessary APMG paperwork
  • Taking the exam
  • Obtaining your Foundation Exam results

Practitioner Exam: Day 5

  • Preparing individually for exam
  • Taking the exam
  • Change and the Organisation

A Change Management Perspective

  • Using organisational paradigms to better respond to different ways of working
  • Recognising organisations as either machines, brains, political systems or flux and transformation
  • Developing the sequence for change taking into account Lewin's 3-stage and Kotter's 8-step models
  • Establishing a framework for change leadership roles, involving the change sponsor, change agent and line manager
  • Adjusting approaches to allow for the prevalent culture within an organisation
  • Applying mechanisms that allow change to evolve where emergent change is appropriate

Defining Change

  • Identifying organisational drivers of change
  • Analysing the impact of change with Force-Field Analysis and then applying appropriate steps
  • Differentiating between Vision Statement and Mission Statement
  • Avoiding common pitfalls of writing a Vision Statement
  • Aligning change management structures with project management governance
  • Change Management Practice

Change Impact

  • Three ways to categorise the impact of change
  • Assessing the impact of change on the organisation and its stakeholders
  • The benefits of a change severity assessment in planning change

Change Readiness

  • Increasing motivation to change using the Change Formula
  • Laying foundations for successful change
  • Building a Change Team
  • Managing resistance to change
  • Embedding and sustaining change
  • Communication and Stakeholder Engagement

Stakeholder Strategy

  • Seven principles of stakeholder engagement
  • Identifying stakeholders using the CPIG classification
  • Determining appropriate levels of engagement by applying stakeholder radars and two-dimensional maps
  • Managing relationships and mobilising stakeholders
  • Developing influencing strategies

Communication and Engagement

  • Improving change communication effectiveness using five best practice guidelines
  • Producing a Communication Plan using AIDA
  • Change and the Individual

How individuals respond to change

  • Preparing people for change
  • Recognising and responding to a range of motivational factors
  • Facilitating change through the Change Curve
  • Leading change and transition through Bridges' model of human transitions

Education and learning support

  • Anticipating learning and motivational resistance
  • Producing a Training Plan
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Convenient Ways to Attend This Instructor-Led Course

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition Fee — Standard: £1295  

16 - 20 Mar ( 5 Days)
9:00 AM - 5:00 PM GMT
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

11 - 15 May ( 5 Days)
9:00 AM - 5:00 PM BST
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

20 - 24 Jul ( 5 Days)
9:00 AM - 5:00 PM BST
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

28 Sep - 2 Oct ( 5 Days)
9:00 AM - 5:00 PM BST
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

14 - 18 Dec ( 5 Days)
9:00 AM - 5:00 PM GMT
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

Guaranteed to Run

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Private Team Training

Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 0800 282 353 or Click here »

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Tuition Fee


In Classroom or



Private Team Training

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Course Tuition Fee Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Training Hours

Days 1 - 4 class hours:
9:00 a.m. - 5:00 p.m.
60-minute lunch
Two 15-minute breaks

Day 4, Foundation* Exam:
11:00 a.m. - 12:00 p.m.

Day 5 class hours, Practitioner Exam*:
9:00 a.m. - 12:00 p.m.
*All AnyWare remote attendees will need to contact our Learning Tree Customer Service department prior to their course start date in order to make arrangements for taking the necessary Change Management exams.

AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.

Last day class hours:
2:00 p.m. - 8:30 p.m.

Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Learning Tree is an accredited Change Management Training Provider. The APMG has accredited this course and its instructors as providing high-quality training in Change Management. <a href='' class='nobr'>Read more ...</a>

Learning Tree is an accredited Change Management Training Provider. The APMG has accredited this course and its instructors as providing high-quality training in Change Management. Read more ...

Earn 29 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 29 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 27 PDUs
Leadership : 1 PDUs
Business & Strategic : 1 PDUs

Read more ...

“This APMG Certification course by Learning Tree is one of the best I have attended in 35 years”.

- W. Barsanti, ICT Contract Manager
Foster Wheeler Energy Ltd.

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