Join ITIL Master Hitesh Patel for a fast-paced, authoritative introduction to ITIL (Version 5). In just 30 minutes, you will gain a clear understanding of what has changed from ITIL 4, why those changes matter, and how they will impact the way your organisation delivers and supports services. The session will cut through the noise, highlight practical next steps, and conclude with an extended live Q&A so you can get your most pressing ITIL (Version 5) questions answered.
You Will Learn How To:
- Identify the key changes introduced in ITIL (Version 5)
- Understand what has evolved from ITIL 4 and why it matters
- Recognise immediate actions organisations should consider
- Separate common misconceptions from practical reality
- Determine the right next step for your ITIL (Version 5) journey
[Webinar 5365]
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ITIL® (Version 5) in 30 Minutes Webinar FAQs
- IT Service Management Professionals
- IT Operations and Support Leaders
- Service Desk Managers
- IT Directors and CIOs
- ITIL 4 Practitioners evaluating next steps
- Professionals preparing for ITIL (Version 5) adoption or certification
Please visit the following course pages and resources to learn more:
Hitesh Patel
Hitesh Patel has over 20 years of experience in transformational change and essential best practices for organisations. Hitesh has delivered over 70 successful best practice transformations, which have included addressing key challenges surrounding organisational strategy, leadership and people, processes and service relationships. One of his biggest achievements include supporting one of the worlds largest security clients to become strategically positioned in a changing market space and leading initiatives in quantifying the true VOI on a regular annual spend of £275m in support and delivery services. As Learning Tree ITIL Curriculum Dean, Instructor, and Author, Hitesh works with clients across EMEA, Asia, North and South America and has developed and delivered programs on a wide array of service management topics by working with customers to design and tailor solutions that enable attendees to access practical tools and approaches to common issues and problems faced.