For many organisations, it is difficult to know how well they are doing in the different aspects of IT management. By using an IT Management Maturity Model, you can gain an objective understanding of how your IT organisation is truly performing in over 100 critical attributes. Just as importantly, the maturity model provides descriptions of the various levels of maturity for each attribute, as well as the steps that can be taken to mature to the next level. As an example:
Do you have a well-defined set of rules of what decisions are made at what level in your governance structure?
Even if you have a well-defined set of rules, does your decision making actually follow those rules? What are the procedures for escalation when required?
Based on your current governance model, what is the next logical step you should take to improve your organisational decision making?
In this on-demand webinar, our highly experienced CEO, Richard A. Spires, co-author of this IT Maturity Model, will show you exactly how teams and organisations can be assessed and exactly what kind of help is needed to achieve the next level of maturity.
Earn 1 CEU. Credits are self-reported to the industry certifying bodies. Check their respective websites for details/qualifications.
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Presented by Richard A. Spires
Learning Tree CEO, Former CIO at U.S. Department of Homeland Security and Former CIO, IRS
Richard has been in the IT field for more than thirty years, with eight years in federal government service. He has served as Chief Information Officer (CIO) of the U.S. Department of Homeland Security (DHS), as well as CIO for the Internal Revenue Service (IRS). He led the IRS’s Business Systems Modernisation programme for two and half years, one of the largest and most complex information technology modernisation efforts ever undertaken.