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ITIL 4 is here, and there’s never been a better time to embark on your ITSM certification journey — but where do you start? Join ITIL Expert Sandy Kelly for this live webinar as she introduces ITIL 4, and learn how ITSM with ITIL 4 can serve as a strategic capability to support organizational agility, resilience, and velocity.
In this webinar, you’ll learn:
Earn 1 CEU. Credits are self-reported to the industry certifying bodies. Check their respective websites for details/qualifications.
Follow the hashtag #LTREWebinars on Twitter to join the conversation about this webinar online!
[Webinar ID #1151]
Complete and submit the form below to watch the webinar.
Presented by Sandy Kelly, ITIL Consultant, Author & Instructor
Sandy Kelly is a process-oriented IT professional with proven success in managing and directing a broad range of corporate IT platforms. She is recognized for her expertise in process implementation to institute change, improve service and reduce costs. Her proven capacity to implement programs that drive awareness, decrease exposure, and strengthen an organization’s ability to reduce risk. Her deep knowledge of ITIL has been proven over and over as co-author of our new ITIL courses, as well as with her outstanding success in the classroom.
Sandy received her undergraduate degree from Cornell University and her MBA from Georgetown University.