Windows 10 (MD-100)

Level: Intermediate

In this official Microsoft four-part MD-100 Windows 10 course, students will learn how to support the installation tasks associated with Windows 10, learn how to install and customise Windows 10 operating systems. You will learn how to secure the Windows 10 OS and protect the data on the device. You will be introduced to common methods used for authentication and access control. You will learn how to leverage features like encryption and firewalls, as well as tools like Windows Defender. This course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Finally, this MD-100 Windows 10 course will also examine proactive and troubleshooting methodology, and how to identify and mitigate common issues.

Plus, this course also prepares you for Microsoft exam MD-100, one of two exam requirements for Microsoft 365 Certified: Modern Desktop Administrator Associate certification.

Key features of this MD-100 Windows 10 Training:

  • Microsoft Official Course content
  • Eligible for SATV redemption

You Will Learn How To:

  • Prepare to install Windows 10.
  • Install Windows 10.
  • Configure Updates for Windows.
  • Perform post-installation configuration tasks.
  • Configure devices and drivers for Windows.
  • Configure storage for Windows.
  • Configure network settings in Windows.
  • Configure remote management of Windows.
  • Configure and manage applications in Windows.
  • Configure Internet Explorer.
  • Describe the methods for securing Windows 10.
  • Configure account access and authentication.
  • Configure file and folder permissions.
  • Create security policies.
  • Describe common threats and methods for mitigating against them.
  • Use Windows troubleshooting and monitoring tools.
  • Troubleshoot Windows installations.
  • Troubleshoot application installation issues.
  • Troubleshoot web browser settings.
  • Troubleshoot Windows authentication.
  • Troubleshoot hardware issues related to Windows machines.

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  • 5-day instructor-led training course
  • Microsoft Certified training
  • SATV eligible
  • One-on-one after course instructor coaching
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Note: This course runs for 5 Days

  • 2 - 6 Mar 9:00 AM - 4:30 PM GMT London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

  • 8 - 12 Jun 9:00 AM - 4:30 PM BST London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

  • 7 - 11 Sep 9:00 AM - 4:30 PM BST London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

  • 9 - 13 Dec 2:00 PM - 9:30 PM GMT Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

  • 9 - 13 Mar 1:00 PM - 8:30 PM GMT Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

  • 11 - 15 May 2:00 PM - 9:30 PM BST New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

  • 31 Aug - 4 Sep 2:00 PM - 9:30 PM BST Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

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MD-100 Windows 10 Course Information

  • Requirements

    • Basic understanding of computer networks and hardware concepts.
    • Basic understanding of OS and Application concepts.
    • Experience with using the Windows OS.
  • Who Should Attend This Course

    • Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
  • Microsoft Exam Information

    This course can help you prepare for the following Microsoft role-based certification exam — MD-100: Windows 10

MD-100 Windows 10 Course Outline

  • Part 1: MD-100T01: Installing Windows 10

    Module 1: Installing Windows

    This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process

    Lessons

    • Introducing Windows 10
    • Installation Options
    • Requirements for Windows Features
    • Installation Process and Media
    • Upgrading to Windows 10

    Lab : Installing Windows 10

    • Upgrading Windows 7 to Windows 10
    • Migrating User Settings
       
    After completing this module, students will be able to:
    • Understanding the different editions and features of Windows 10.
    • Understand the Windows 10 client installation options.
    • Practise installing Windows 10 using an online virtual machine.
       

    Module 2: Updating Windows

    In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.

    Lessons

    • Windows Servicing Model
    • Updating Windows
    • Applying Applications and Windows Updates

    Lab : Updating Windows 10

    • Configuring Updates for a Single Device
    • Configuring Updates with GPOs
       
    After completing this module, students will be able to:
    • Describe the Windows servicing model.
    • Configure Windows update settings.
    • Describe updating Windows using WSUS.
    • Describe updating Windows using Windows Update for Business.
    • Configure Windows update using group policy.
       

    Module 3: Post-installation Configuration and Personalization

    This module covers common post-installation tasks in Windows 10. Students will learn how to customise the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell.

    Lessons

    • Customise the Windows 10 UI.
    • Configure device specific settings such as power plans and mobile device options.
    • Use the Windows control panel and setting app to configure settings.
    • Describe using Windows PowerShell.

    Lab : Configuring Windows 10

    • Using the Settings App
    • Using Control Panel Using Control Panel
    • Using Windows PowerShell
       
    After completing this module, students will be able to:
    • Customise the Windows 10 UI
    • Configure device specific settings such as power plans and mobile device options.
    • Use the Windows control panel and setting app to configure settings.
    • Describe using Windows PowerShell.
       
    Module 4: Course Conclusion

    Lessons

    • Final Exam

    Lab : Graded Lab

  • Part 2: MD-100T02: Configuring Windows 10

    Module 1: Configuring Peripherals and Drivers

    This module will cover device configuration. Students will learn how device drivers work and how to install them. Students will also be introduced to managing and configuring hardware peripherals such as printers.

    Lessons

    • Managing Devices and Drivers
    • Managing Printers
       
    After completing this module, students will be able to:
    • Describe concepts related to drivers.
    • Install a device driver.
    • Describe printer management concepts.
    • Configure client-side printing and managing print server properties.
       

    Module 2: Configuring Networking

    In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.

    Lessons

    • Configure IP Network Connectivity
    • Implement Name Resolution
    • Implement Wireless Network Connectivity
    • Remote Access Overview
    • Remote Management
       
    After completing this module, students will be able to:
    • Describe the different types of applications.
    • Install applications manually and using automated methods.
    • Manage application deployment using the Windows Store.
    • Learn about web browser features in Windows 10.
       

    Module 3: Configuring Storage

    This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.

    Lessons

    • Overview of storage options
    • Using OneDrive
    • Managing Disks, Partitions, and Volumes
    • Maintaining Disks and Volumes
    • Managing Storage Spaces

    Lab : Practise Lab: Managing Storage

    • Adding a Disk
    • Creating a Simple Volume
    • Compressing a Folder
    • Enabling Disk Quotas
    • Creating a Storage Space
       
    After completing this module, students will be able to:
    • Describe the options and benefits of local, cloud, and virtual storage.
    • Configure OneDrive.
    • Configure local disk partitions and volumes.
    • Describe the capabilities and benefits of Storage spaces.
       

    Module 4: Managing Apps in Windows 10

    In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.

    Lessons

    • Providing Apps to Users
    • Managing Universal Windows Apps
    • The Windows Store
    • Web browsers in Windows 10
       
    After completing this module, students will be able to:
    • Describe the different types of applications.
    • Install applications manually and using automated methods.
    • Manage application deployment using the Windows Store.
    • Learn about web browser features in Windows 10.
       
    Module 5: Course Conclusion

    Lessons

    • Final Exam

    Lab : Graded Lab

  • Part 3: MD-100T03: Protecting Windows 10

    Module 1: Configuring Authorisation & Authentication

    This module introduces the tools and features of Windows 10 for authorising access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.

    Lessons

    • Using Security Settings to Mitigate Threats
    • Configuring User Account Control
    • Implementing Device Registration
    • Authentication
       
    After completing this module, students will be able to:
    • Describe the different methods for securing data and the Windows 10 OS.
    • Describe the different types of user and service accounts.
    • Configure Windows Hello.
    • Configure user account control.
       

    Module 2: Configuring Data Access and Usage

    In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.

    Lessons

    • Overview of File Systems
    • Configuring and Managing File Access
    • Configuring and Managing Shared Folders
    • Managing Security with Policies

    Lab : Configuring and Managing Permissions and Shares

    • Creating, Managing, and Sharing a Folder
    • Using Conditions to Control Access and Effective Permissions
       
    After completing this module, students will be able to:
    • Describe the differences and benefits of supported file systems.
    • Configure file and folder permissions.
    • Configure shared folders.
    • Secure Windows through local policy settings.
       

    Module 3: Configuring Advanced Management Tools

    This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.

    Lessons

    • Configuring Tenant Roles
    • Managing Tenant Health and Services

    Lab : Practise Lab: Managing Network Security

    • Creating and Testing Inbound Rules
    • Creating and Testing Outbound Rules
    • Creating and Testing Connection Security Rules
    • Configuring Windows Defender
       
    After completing this module, students will be able to:
    • Identify common security threats
    • Describe the methods by which you can mitigate these common security threats.
    • Describe the different methods of encryption.
    • Describe how Windows firewall can secure the device.
    • Describe the benefits of using IPSec.
    • Describe the different features of Windows Defender.
    • Describe the benefits of using AppLocker.
       
    Module 4: Hands-On Lab

    Lessons

    • Final Exam

    Lab : Graded Lab

  • Part 4: MD-100T04: Maintaining Windows 10

    Module 1: Supporting the Windows 10 Environment

    This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimise Windows 10.

    Lessons

    • Troubleshooting Windows
    • Troubleshooting Tools

    Lab : Practise Lab: Monitoring Windows 10

    • Monitoring Events
    • Monitoring Reliability and Performance
       
    After completing this module, students will be able to:
    • Describe the Windows architecture.
    • Describe key stages in troubleshooting.
    • Describe the purpose and benefits of the various tools in Windows.
    • Use monitoring tools to establish a performance baseline.
    • Optimise performance on Windows 10 clients.
       

    Module 2: Troubleshooting the Windows OS

    In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.

    Lessons

    • Troubleshooting Windows Startup
    • Troubleshooting Operating System Service Issues
    • Troubleshooting Sign-In Issues
       
    After completing this module, students will be able to:
    • Describe the various methods identifying and recovering from startup issues.
    • Describe when to use the various advanced startup options.
    • Identify and disable a failed service
    • Identify and mitigate common locked account scenarios.
       
    Module 3: Troubleshooting Files & Applications

    This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.

    Lessons

    • File Recovery in Windows 10
    • Application Troubleshooting

    Lab : Troubleshooting Desktop Apps

    • Troubleshooting AppLocker Policy Applications
    • Troubleshooting Application Compatibility Issues
    • Troubleshooting Microsoft Internet Explorer Issues
    • Troubleshooting Microsoft Edge Issues
       
    After completing this module, students will be able to:
    • Describe the different methods of file recovery.
    • Configure Windows 10 to support individual file and system recovery.
    • Recover a device using the Reset This PC function.
    • Solve application compatibility issues with the Application Compatibility Toolkit.
    • Troubleshoot common browser issues.
       
    Module 4: Troubleshooting Hardware and Drivers This module introduces hardware troubleshooting.

    Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.

    Lessons

    • Troubleshooting Device Driver Failures
    • Overview of Hardware Troubleshooting
    • Troubleshooting Physical Failures

    Lab : Troubleshooting Device Driver Issues

    • Troubleshooting a Missing Device Driver
    • Resolving Hardware Problems
    • Resolving device driver problem
    • Configuring Group Policy Settings to Control Device Installation
       
    After completing this module, students will be able to:
    • Troubleshoot and remediate driver issues.
    • Troubleshoot Peripherals
    • Diagnose and replace hardware.
       
    Module 5: Course Conclusion

    Lessons

    • Final Exam

    Lab : Graded Lab

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MD-100 Windows 10 Training FAQs

  • What certification does this course prepare you for?

    This course prepares you for the Microsoft 365 Certified: Modern Desktop Administrator Associate certification.
  • What exams do I need to take to earn the Microsoft 365 Certified: Modern Desktop Administrator Associate certification?

    You need to pass exams MD-100 and Managing Modern Desktops (MD-101) in order to earn the certification.
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