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Personal Skills for Professional Excellence



Course Number



3 Days

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In today’s complex and fast-changing workplace, how you demonstrate your professionalism and the effect you have on others is as important as the tangible results you produce. By understanding and making the best use of your strengths and talents to achieve success and work with others to manage challenging situations, you add value to your organization. In this course, you will learn how to develop the behaviors and competencies that help focus on your purpose, work effectively with colleagues, develop your networks and expertise, contribute constructively to organizational politics and build a reputation for delivering results.

You Will Learn How To

  • Add value to your organisation by building your strengths and talents
  • Get results working with different and difficult personality types
  • Maintain focus in pressure situations
  • Build and leverage your professional reputation
  • Work productively within your organisation's political environment

Important Course Information

  • Requirements

    • A desire to develop greater self-knowledge
    • Ability to work constructively with others

Course Outline

  • Introduction
  • Key characteristics of professional people
  • The components of personal effectiveness
  • Realising Your Strengths and Fulfilling Your Potential

Evaluating your aptitudes, personal style and development areas

  • Applying the Multiple Intelligences Model
  • Profiling your preferred personal style(s)
  • Uncovering the talent paradox

Working to your strengths

  • Assessing natural talents and personal values
  • The influence of intelligences on personality
  • Recognising the effects of personal styles
  • Building Your Professional Effectiveness

The core elements of professional excellence

  • The three Rs of personal effectiveness
  • Operating with ethics and integrity

Developing your professional power

  • Recognising the source of your personal power
  • Adopting a proactive approach to building your power
  • Working Productively with Others

Enhancing your thinking tool set

  • Revealing limiting beliefs and personal restrictors
  • The dynamics of human interactions
  • Enhancing your emotional intelligence

Interpreting behaviour and language to understand motives and intentions

  • The importance of difference in productive working
  • Building effective mental models
  • Managing different personal styles
  • Achieving Results in Pressure Situations

Working together to get results

  • Identifying important players in your work environment
  • Working with difficult co-workers
  • Countering corporate game-playing

Making meetings work for you

  • Keeping your meetings constructive and professional
  • Taking personal styles into account during meetings
  • Adopting a collaborative approach
  • Building Your Professional Reputation

Amplifying your effectiveness by networking

  • Reaping the benefits of networking for purpose
  • Enhancing your personal influence
  • Building and managing your networks proactively
  • Crafting your personal brand

Demonstrating political intelligence

  • Assessing your level of political intelligence
  • Being political with integrity
  • Navigating the power and politics in your organisation

Managing disagreement productively

  • Being assertive without aggression
  • Defusing disagreement with active listening
  • Dealing with more serious disagreement
  • Creating the Results You Want

Harnessing the power of positive psychology

  • Seeing stress as a gift
  • Building short-term coping mechanisms
  • Developing mental toughness

Assembling a personal success strategy

  • Aligning strengths and purpose
  • Finding balance with the Wheel of Life
  • Choosing to become the best that you can be
  • Setting the Framework for Success

Choosing your personal and professional future

  • Learning from successes and setbacks to build excellence
  • Creating big picture goals
  • Addressing resistance and established patterns

Committing to action

  • Crafting your blueprint for professional effectiveness
  • Addressing the journey to excellence continuum
  • Presenting your personal statement of commitment
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Convenient Ways to Attend This Instructor-Led Course

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition Fee — Standard: £1695  

3 - 5 Jun ( 3 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

26 - 28 Aug ( 3 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

21 - 23 Oct ( 3 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

21 - 23 Dec ( 3 Days)
9:00 AM - 4:30 PM GMT
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

AFTERNOON START: Attend these live courses online via Anyware

15 - 17 Apr ( 3 Days)
2:00 PM - 9:30 PM BST
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

10 - 12 Jun ( 3 Days)
2:00 PM - 9:30 PM BST
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

14 - 16 Oct ( 3 Days)
2:00 PM - 9:30 PM BST
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

9 - 11 Dec ( 3 Days)
2:00 PM - 9:30 PM GMT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

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Guaranteed to Run

When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.

Private Team Training

Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 0800 282 353 or Click here »

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Tuition Fee


In Classroom or



Private Team Training

Contact Us »

Course Tuition Fee Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Training Hours

Standard class hours:
9:00 a.m. - 4:30 p.m.

Last day class hours:
9:00 a.m. - 3:30 p.m.

Free Course Exam – Last Day:
3:30 p.m. - 4:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 p.m. - 5:30 p.m.

AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.

Last day class hours:
2:00 p.m. - 8:30 p.m.

Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 16 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

"The personal skills class was great—the instructor was knowledgeable and made the material easily understandable. I've definitely made use of the mental modules portion, and as a result have become more aware and sensitive to my own needs as well as the needs of others. The positive attitude I've developed has infected the rest of my team—now we all have a brand new perspective about achieving company goals!"

- S. Ramnauth, Learning/Org. Dev. Registrar
MetroPlus Health Plan

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