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Business Analysis Introduction: Defining Successful Projects

COURSE TYPE

Foundation

Course Number

211

Duration

3 Days

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This training course delivers an end-to-end business analysis process, incorporating industry best practices from IIBA®, BCS, and Project Management. You will improve your analytical competencies and learn to apply a core business analysis framework — from initiation, through requirements gathering and stakeholder management, to making a business case, delivering a solution, and validating outcomes.

You Will Learn How To

  • Perform external and internal analysis to understand the pressures on the business and root cause of a problem
  • Write clear requirements for formal and Agile projects
  • Create UML models and diagrams to analyse requirements
  • Perform strategy analysis to understand your organisation's business landscape
  • Develop user stories and use cases

Course Outline

  • Defining Business Analysis

Overview of the business analysis discipline

  • What is business analysis?
  • The scope of the business analyst’s work
  • Responsibilities of the business analyst

Introducing the business analysis process

  • From strategy analysis to requirements engineering
  • Best practices used throughout the business analysis process
  • Performing Strategic Analysis

Introducing strategy analysis

  • Identifying strategic context
  • Performing root cause analysis

Internal analysis

  • Responding to business challenges through internal analysis
  • Identifying your key stakeholders
  • Clarifying the organisational mission using MOST

External analysis

  • Optimising organisational flexibility using external analysis
  • Investigating competitive pressures using Porter’s Five Forces
  • Analysing the business landscape using PESTLE
  • Analysing and Managing Your Stakeholders

Identifying your stakeholders

  • The stakeholder wheel and identification matrix
  • Creating stakeholder personas

Analysing your stakeholders

  • Examining stakeholder impact for your project
  • Evaluating stakeholder attitude towards your project
  • Placing your stakeholder in the organisational hierarchy using STOP
  • Developing action-oriented business initiatives to address business needs and opportunities

Managing your stakeholders

  • Interacting with your stakeholders
  • Creating a stakeholder communication plan
  • Assessing your stakeholders
  • Defining the Solution

Exploring business and technical options

  • Forming scope from business goals and objectives
  • Writing the business requirements

Developing criteria and solutions

  • Making use of affinity diagrams to elicit high-level criteria
  • Comparing evaluation techniques
  • Making the Business Case

The structure of the business case

  • Creating a pyramid of information
  • Using customer-focused persuasion

Analysing costs and benefits

  • Categories of costs and benefits
  • Identifying tangible and intangible costs and benefits
  • Investment appraisal using a cash flow forecast
  • Evaluating risk and impact
  • The Requirements Engineering Framework

Defining requirements

  • The cost of poor requirements
  • Distinguishing between functional and non-functional requirements
  • Key sources of requirements

Planning the requirements communication process

  • Addressing common pitfalls typically encountered during requirements development
  • Actors in the requirements engineering process
  • Dealing with tacit and explicit knowledge

Developing the requirements document

  • Building the requirements list
  • Applying requirements filters
  • Developing well-formed requirements
  • Establishing the Requirements

The elicitation process

  • Elicitation tools and techniques
  • Guidelines and checklists

Eliciting the requirements

  • Conducting effective interviews and workshops
  • Deploying observation techniques
  • Getting user feedback by using prototypes
  • Analysing the situation using visualisation techniques
  • Spotting non-functional requirements using quantitative analysis
  • Analysing the Requirements

Organising and prioritising requirements

  • Arranging requirements by focus
  • Gap analysis techniques

Employing modelling techniques

  • Modelling the business context
  • Shaping the business processes
  • Inspecting the requirements
  • Writing the Requirements Documentation

Creating formal requirements documentation

  • Structuring a standard functional requirement
  • Structuring a standard non-functional requirement

Creating agile requirements documentation

  • Developing and splitting user stories
  • Crafting, and elaborating on, use cases

Validating the requirements

  • Stakeholders and their areas of concern
  • Types of validation

Managing the written requirements

  • Dealing with changing requirements
  • Sources of requirements change
  • Components of requirements management
  • Presenting the Business Solution
  • Delivering the requirements
  • Transferring the business solution
  • Supporting developmental activities
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Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition Fee due 30 days after you attend your course.

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition Fee — Standard: £1695  

23 - 25 May (3 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

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Live, Online
In-Class

17 - 19 Oct (3 Days)
9:00 AM - 4:30 PM BST
London London Reserve Your Seat

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In-Class

AFTERNOON START: Attend these live courses online via Anyware

29 Nov - 1 Dec (3 Days)
2:00 PM - 9:30 PM GMT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

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In-Class

21 - 23 Feb (3 Days)
2:00 PM - 9:30 PM GMT
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

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In-Class

2 - 4 May (3 Days)
2:00 PM - 9:30 PM BST
Alexandria, VA / Online (AnyWare) Alexandria, VA / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

30 May - 1 Jun (3 Days)
2:00 PM - 9:30 PM BST
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

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Live, Online
In-Class

22 - 24 Aug (3 Days)
2:00 PM - 9:30 PM BST
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

31 Oct - 2 Nov (3 Days)
1:00 PM - 8:30 PM GMT
Alexandria, VA / Online (AnyWare) Alexandria, VA / Online (AnyWare) Reserve Your Seat

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In-Class

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Private Team Training

Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 0800 282 353 or Click here »

Tuition Fee

Standard

In Classroom or
Online

Standard

£1695

Private Team Training

Contact Us »

Course Tuition Fee Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online at any time after class and receive a Certificate of Achievement with the designation "Awarded with Distinction."

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Training Hours

Standard class hours:
9:00 a.m. - 4:30 p.m.

Last day class hours:
9:00 a.m. - 3:30 p.m.

Free Course Exam – Last Day:
3:30 p.m. - 4:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 p.m. - 5:30 p.m.

AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.


Last day class hours:
2:00 p.m. - 8:30 p.m.


Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.


Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

This course is endorsed by IIBA for Professional Development Hours (PD Hours) and Continuing Development Units (CDUs). For additional information and to confirm which courses are eligible towards your IIBA certification, click here.

Earn 17 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 5 PDUs
Leadership : 5 PDUs
Business & Strategic : 7 PDUs

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“I shared some of the key learning points of the Business Case course with my team, and this triggered a different thinking on how to work with our tasks”.

- L. Sabio, Area Product Manager
Sony Ericsson Italy

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