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Business Analysis Introduction: Defining Successful Projects
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This training course delivers an end-to-end business analysis process, incorporating industry best practices from IIBA®, BCS, and Project Management. You will improve your analytical competencies and learn to apply a core business analysis framework — from initiation, through requirements gathering and stakeholder management, to making a business case, delivering a solution, and validating outcomes.
You Will Learn How To
- Perform external and internal analysis to understand the pressures on the business and root cause of a problem
- Write clear requirements for formal and Agile projects
- Create UML models and diagrams to analyse requirements
- Perform strategy analysis to understand your organisation's business landscape
- Develop user stories and use cases
Course Outline
- Defining Business Analysis
Overview of the business analysis discipline
- What is business analysis?
- The scope of the business analyst’s work
- Responsibilities of the business analyst
Introducing the business analysis process
- From strategy analysis to requirements engineering
- Best practices used throughout the business analysis process
- Performing Strategic Analysis
Introducing strategy analysis
- Identifying strategic context
- Performing root cause analysis
Internal analysis
- Responding to business challenges through internal analysis
- Identifying your key stakeholders
- Clarifying the organisational mission using MOST
External analysis
- Optimising organisational flexibility using external analysis
- Investigating competitive pressures using Porter’s Five Forces
- Analysing the business landscape using PESTLE
- Analysing and Managing Your Stakeholders
Identifying your stakeholders
- The stakeholder wheel and identification matrix
- Creating stakeholder personas
Analysing your stakeholders
- Examining stakeholder impact for your project
- Evaluating stakeholder attitude towards your project
- Placing your stakeholder in the organisational hierarchy using STOP
- Developing action-oriented business initiatives to address business needs and opportunities
Managing your stakeholders
- Interacting with your stakeholders
- Creating a stakeholder communication plan
- Assessing your stakeholders
- Defining the Solution
Exploring business and technical options
- Forming scope from business goals and objectives
- Writing the business requirements
Developing criteria and solutions
- Making use of affinity diagrams to elicit high-level criteria
- Comparing evaluation techniques
- Making the Business Case
The structure of the business case
- Creating a pyramid of information
- Using customer-focused persuasion
Analysing costs and benefits
- Categories of costs and benefits
- Identifying tangible and intangible costs and benefits
- Investment appraisal using a cash flow forecast
- Evaluating risk and impact
- The Requirements Engineering Framework
Defining requirements
- The cost of poor requirements
- Distinguishing between functional and non-functional requirements
- Key sources of requirements
Planning the requirements communication process
- Addressing common pitfalls typically encountered during requirements development
- Actors in the requirements engineering process
- Dealing with tacit and explicit knowledge
Developing the requirements document
- Building the requirements list
- Applying requirements filters
- Developing well-formed requirements
- Establishing the Requirements
The elicitation process
- Elicitation tools and techniques
- Guidelines and checklists
Eliciting the requirements
- Conducting effective interviews and workshops
- Deploying observation techniques
- Getting user feedback by using prototypes
- Analysing the situation using visualisation techniques
- Spotting non-functional requirements using quantitative analysis
- Analysing the Requirements
Organising and prioritising requirements
- Arranging requirements by focus
- Gap analysis techniques
Employing modelling techniques
- Modelling the business context
- Shaping the business processes
- Inspecting the requirements
- Writing the Requirements Documentation
Creating formal requirements documentation
- Structuring a standard functional requirement
- Structuring a standard non-functional requirement
Creating agile requirements documentation
- Developing and splitting user stories
- Crafting, and elaborating on, use cases
Validating the requirements
- Stakeholders and their areas of concern
- Types of validation
Managing the written requirements
- Dealing with changing requirements
- Sources of requirements change
- Components of requirements management
- Presenting the Business Solution
- Delivering the requirements
- Transferring the business solution
- Supporting developmental activities
Convenient Ways to Attend This Instructor-Led Course
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition Fee due 30 days after you attend your course.
In the Classroom
Live, Online
Private Team Training
In the Classroom — OR — Live, Online
Tuition Fee — Standard: £1295
13 - 15 Feb
(
3 Days)
9:00 AM - 4:30 PM GMT
London / Online (AnyWare)
Reserve Your Seat
29 - 31 May
(
3 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare)
Reserve Your Seat
28 - 30 Aug
(
3 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare)
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AFTERNOON START: Attend these live courses online via Anyware
23 - 25 Jan
(
3 Days)
2:00 PM - 9:30 PM GMT
Herndon, VA / Online (AnyWare)
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20 - 22 Feb
(
3 Days)
2:00 PM - 9:30 PM GMT
New York / Online (AnyWare)
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1 - 3 May
(
3 Days)
2:00 PM - 9:30 PM BST
Alexandria, VA / Online (AnyWare)
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24 - 26 Jul
(
3 Days)
2:00 PM - 9:30 PM BST
Herndon, VA / Online (AnyWare)
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21 - 23 Aug
(
3 Days)
2:00 PM - 9:30 PM BST
New York / Online (AnyWare)
Reserve Your Seat
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Private Team Training
Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 0800 282 353 or Click here »
Tuition Fee
Course Tuition Fee Includes:
Training Hours
Standard class hours:
9:00 a.m. - 4:30 p.m.
Last day class hours:
9:00 a.m. - 3:30 p.m.
Free Course Exam – Last Day:
3:30 p.m. - 4:30 p.m.
Each class day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 p.m. - 5:30 p.m.
AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.
Last day class hours:
2:00 p.m. - 8:30 p.m.
Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.
Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.
Enhance Your Credentials with Professional Certification
Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.
This course is endorsed by IIBA for Professional Development Hours (PD Hours) and Continuing Development Units (CDUs). For additional information and to confirm which courses are eligible towards your IIBA certification, click here.
Earn 17 PDUs
PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.
This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.
Technical : 5 PDUs
Leadership : 5 PDUs
Business & Strategic : 7 PDUs