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Atlassian JIRA Core Basics



Course Number



1 Day
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This Atlassian JIRA core training course provides an understanding of basic JIRA concepts including working with issues, searching and reporting. The lab environment (an instance of JIRA Core) provides a practical working area to engage with. You will experience JIRA in action within real world settings and examples, translating the theory from the course into practical knowledge.

You Will Learn How To

  • apply basic Atlassian JIRA concepts
  • use JIRA to work with issues and provide change tracking and control for business projects

Important Course Information

  • Recommended Experience

    A basic knowledge of Windows interfaces is recommended prior to attending this course.

Course Outline

  • JIRA Key Concepts

Change & Defect Tracking.

Introduction to JIRA

  • What is an Issue?
  • What is a Project?
  • What is a Workflow?

Lab Exercises

  • Sign up for JIRA
  • Access the training environment
  • Logging in
  • Getting Started with JIRA

Exploring the JIRA workspace

Managing your user profile

Lab Exercises

  • Navigating JIRA
  • Create a dashboard
  • Introduction to Issues

Issues Types


Creating an Issue

Viewing Issues

Editing Issues


Lab Exercises

  • Creating an Issue
  • Adding Attachments
  • Editing Issues
  • Introduction to Workflows


Transitions and Screens

Moving through workflows

The Workflow Viewer

Lab Exercises

  • Identify your current status
  • Identify possible transitions
  • Progressing Issues
  • Collaboration


Commenting on Issues

Sharing Issues




Lab Exercises

  • Using @mentions
  • Vote for an issue
  • Watch an issue
  • Comments
  • Searching and Filters

Quick Search

Basic Search

Advanced Search (JQL)

Issue Navigator

Detail View

Configuring Filters

Shared Filters

Email Filter Results

Advanced Searches

Lab Exercises

  • Search for an Issue
  • Use Quick Search to locate Issues
  • Create a filter
  • Reporting

Standard Reports

Custom Reports

Utilizing Reports

Lab Exercises

  • Gain experience of Reports
  • Generate Reports
  • Complete your Dashboard
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Exclusive Private Team Training Course

Enhance your team's effectiveness and boost productivity with this course, delivered privately to your organization or to any preferred location, including options for hybrid or all-virtual delivery via AnyWare.

This training course could be customized, and combined with other courses, to meet the specific needs of your team's training.

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