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Leading and Managing Virtual Teams



Course Number



2 Days

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Gain a deep understanding of the communication and collaboration tools that allow virtual working to be the normal mode of working today. In this training course, you learn to effectively lead across distances, time zones, organisational separation, and cultural differences, while continuously delivering results across multi-site and international environments.

You Will Learn How To

  • Build and maintain virtual teams to create success
  • Design an action plan to optimise team effectiveness
  • Maintain team performance through key collaborative relationships
  • Facilitate teams using effective communication technologies
  • Manage the risks and benefits of distance and cultural diversity

Course Outline

  • Introduction and Overview
  • Identifying the differences between co-located and virtual working
  • Dealing with the realities of effective global teamwork
  • Assessing the impact of management in a virtual environment
  • Creating a Model for Effective Management in the Virtual World

Overcoming the challenges of working in virtual teams

  • Planning to meet the individual and team challenges of operating virtually
  • Meeting the motivational challenges of individuals and teams
  • Managing the impact of separation factors including distance, time zones and cultures
  • Proactively adopting a model that focuses on relationships, communication and tasks

Analysing the impact of distance on collaborative working

  • Comparing working together with working apart and plugging the gaps
  • Factoring in the effect of trust amongst team members

Establishing the foundation for effective collaboration

  • Providing what team members need to be successful
  • Focusing on the needs of a virtual team
  • Building and Maintaining a Virtual Team

Proactively developing a team with a common goal

  • Identifying key staff competencies and qualities
  • Balancing an individual's technical and virtual contributions
  • Mapping the key relationships to enhance team success
  • Analysing the perspectives and priorities of stakeholders
  • Assessing the impact of current communications with stakeholders

Managing dynamics

  • Orienting new virtual team members through onboarding
  • Managing the virtual learning dip
  • Running effective virtual team start-up sessions
  • Start-ups sessions: face-to-face or virtual?
  • Technology, Communication and the Virtual Workplace

Enhancing the benefits of virtual collaboration

  • Developing proactive communication approaches
  • Measuring the impact of technology tools in filtering the richness of human communications
  • Generating structured processes for selecting the right medium for key team activities
  • Auditing the communication landscape
  • Focusing on training in the use of common available tools

Leveraging key virtual technologies

  • E-mail
  • Intranets/Extranets
  • IM
  • Blogs
  • Wikis
  • Social Networking
  • Conferencing and collaboration tools
  • Tips for using e-mail efficiently
  • Evaluating virtual tools to maximise communication
  • Managing Diversity and Distance

Working with cultural diversity

  • Culture from different perspectives: organisational, national, regional and international
  • Exploring levels and categories of culture
  • Impact of culture on communications, negotiations and relationships
  • Responding positively to the range and depth of cultures
  • Incorporating cultural differences to benefit the team

When things go wrong at a distance

  • Proactive approaches to conflict pressure points
  • Developing an empathetic approach to energy levels of team members
  • Creating an Action Plan to Lead Virtual Work

Taking a proactive approach to daily leadership

  • Refocusing leadership actions using a three-level model
  • Practical tips for successfully managing virtual work
  • Shifting to a new set of management priorities
  • Adopting a proactive vs. reactive management approach to virtual operations
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Convenient Ways to Attend This Instructor-Led Course

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition Fee — Standard: £995  

11 - 12 May ( 2 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

17 - 18 Aug ( 2 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

19 - 20 Oct ( 2 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

18 - 19 Jan ( 2 Days)
9:00 AM - 4:30 PM GMT
London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

Guaranteed to Run

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Private Team Training

Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 0800 282 353 or Click here »

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Tuition Fee


In Classroom or



Private Team Training

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Course Tuition Fee Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Training Hours

Standard class hours:
9:00 a.m. - 4:30 p.m.

Last day class hours:
9:00 a.m. - 3:30 p.m.

Free Course Exam – Last Day:
3:30 p.m. - 4:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 p.m. - 5:30 p.m.

AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.

Last day class hours:
2:00 p.m. - 8:30 p.m.

Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 17 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 11 PDUs
Leadership : 3 PDUs
Business & Strategic : 3 PDUs

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“I found the course Leading Virtual and Remote Teams to be very helpful. I enjoyed the team-building exercise so much that I am going to implement it in building stronger relations with both my on- and offshore teams”.

- T. Stalidzans, Tec Team Leader
Capita Business Services Ltd.

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