Leading and Managing Virtual Teams
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Gain a deep understanding of the communication and collaboration tools that allow virtual working to be the normal mode of working today. In this training course, you learn to effectively lead across distances, time zones, organisational separation, and cultural differences, while continuously delivering results across multi-site and international environments.
You Will Learn How To
- Build and maintain virtual teams to create success
- Design an action plan to optimise team effectiveness
- Maintain team performance through key collaborative relationships
- Facilitate teams using effective communication technologies
- Manage the risks and benefits of distance and cultural diversity
Course Outline
- Introduction and Overview
- Identifying the differences between co-located and virtual working
- Dealing with the realities of effective global teamwork
- Assessing the impact of management in a virtual environment
- Creating a Model for Effective Management in the Virtual World
Overcoming the challenges of working in virtual teams
- Planning to meet the individual and team challenges of operating virtually
- Meeting the motivational challenges of individuals and teams
- Managing the impact of separation factors including distance, time zones and cultures
- Proactively adopting a model that focuses on relationships, communication and tasks
Analysing the impact of distance on collaborative working
- Comparing working together with working apart and plugging the gaps
- Factoring in the effect of trust amongst team members
Establishing the foundation for effective collaboration
- Providing what team members need to be successful
- Focusing on the needs of a virtual team
- Building and Maintaining a Virtual Team
Proactively developing a team with a common goal
- Identifying key staff competencies and qualities
- Balancing an individual's technical and virtual contributions
- Mapping the key relationships to enhance team success
- Analysing the perspectives and priorities of stakeholders
- Assessing the impact of current communications with stakeholders
Managing dynamics
- Orienting new virtual team members through onboarding
- Managing the virtual learning dip
- Running effective virtual team start-up sessions
- Start-ups sessions: face-to-face or virtual?
- Technology, Communication and the Virtual Workplace
Enhancing the benefits of virtual collaboration
- Developing proactive communication approaches
- Measuring the impact of technology tools in filtering the richness of human communications
- Generating structured processes for selecting the right medium for key team activities
- Auditing the communication landscape
- Focusing on training in the use of common available tools
Leveraging key virtual technologies
- Intranets/Extranets
- IM
- Blogs
- Wikis
- Social Networking
- Conferencing and collaboration tools
- Tips for using e-mail efficiently
- Evaluating virtual tools to maximise communication
- Managing Diversity and Distance
Working with cultural diversity
- Culture from different perspectives: organisational, national, regional and international
- Exploring levels and categories of culture
- Impact of culture on communications, negotiations and relationships
- Responding positively to the range and depth of cultures
- Incorporating cultural differences to benefit the team
When things go wrong at a distance
- Proactive approaches to conflict pressure points
- Developing an empathetic approach to energy levels of team members
- Creating an Action Plan to Lead Virtual Work
Taking a proactive approach to daily leadership
- Refocusing leadership actions using a three-level model
- Practical tips for successfully managing virtual work
- Shifting to a new set of management priorities
- Adopting a proactive vs. reactive management approach to virtual operations
Convenient Ways to Attend This Instructor-Led Course
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition Fee due 30 days after you attend your course.
In the Classroom
Live, Online
Private Team Training
In the Classroom — OR — Live, Online
Tuition Fee — Standard: £995
16 - 17 Jan
(2 Days)
9:00 AM - 4:30 PM GMT
London / Online (AnyWare)
Reserve Your Seat
5 - 6 Jun
(2 Days)
9:00 AM - 4:30 PM BST
London / Online (AnyWare)
Reserve Your Seat
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Private Team Training
Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 0800 282 353 or Click here »
Tuition Fee
Course Tuition Fee Includes:
Training Hours
Standard class hours:
9:00 a.m. - 4:30 p.m.
Last day class hours:
9:00 a.m. - 3:30 p.m.
Free Course Exam – Last Day:
3:30 p.m. - 4:30 p.m.
Each class day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 p.m. - 5:30 p.m.
AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.
Last day class hours:
2:00 p.m. - 8:30 p.m.
Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.
Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.
Enhance Your Credentials with Professional Certification
Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.
Earn 17 PDUs
PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.
This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.
Technical : 11 PDUs
Leadership : 3 PDUs
Business & Strategic : 3 PDUs