Learn to plan, implement, and optimise service operation processes that align with your organisational strategy with this ITIL Service Operation training. ITIL SO focuses on the managerial and control aspects of the operational environment for those who require a deeper understanding of the underlying concepts, processes/functions, and activities involved and management responsibilities and how they may be used to enhance overall service quality and service provision.
TRAINING AT YOUR SITE
You get annual access to an on-demand ITIL SO course, official courseware, and support directly from the course instructor.
Once payment is received, you will receive an email from Learning Tree with all the links and information you need to get started.
After you receive your ITIL SO exam voucher from Learning Tree, the exam can be taken any time after the course is completed via ProctorU (online) or at an eligible testing centre.
This on-demand course qualifies to provide you with continuing education credits in the PMI Schema. To record your PDU's follow these steps:
ITIL® v3 Practitioner Certification TrainingITIL® v3 Lifecycle: Continual Service Improvement TrainingITIL® v3 Lifecycle: Service Strategy TrainingITIL® v3 Capability: Operational Support and Analysis TrainingITIL® v3 Lifecycle: Service Transition TrainingITIL® v3 Capability: Release, Control and Validation TrainingITIL® v3 Lifecycle: Service Design TrainingITIL® v3 Capability: Service Offerings and Agreements TrainingITIL® v3 Capability: Planning, Protection and Optimisation TrainingITIL® v3 Managing Across the Lifecycle Training