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This Office 365 administration and troubleshooting training targets the needs of Information Technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.
LIVE, INSTRUCTOR-LED
TRAINING AT YOUR SITE
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CONTACT USOur flexible, easy-to-redeem training vouchers are available to any employee within your organisation. For details, please call 0800 282 353 or chat live.
9 - 11 Mar
9:00 AM - 4:30 PM GMT
Online (AnyWare)
1 - 3 Jun
9:00 AM - 4:30 PM BST
Online (AnyWare)
14 - 16 Sep
9:00 AM - 4:30 PM BST
Online (AnyWare)
1 - 3 Dec
9:00 AM - 4:30 PM GMT
Online (AnyWare)
21 - 23 Apr
2:00 PM - 9:30 PM BST
Herndon, VA / Online (AnyWare)
9 - 11 Jun
2:00 PM - 9:30 PM BST
New York / Online (AnyWare)
13 - 15 Oct
2:00 PM - 9:30 PM BST
Herndon, VA / Online (AnyWare)
8 - 10 Dec
2:00 PM - 9:30 PM GMT
New York / Online (AnyWare)
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.Before attending this course, students must have:
This module describes the features of Office 365 and identifies recent improvements to the service. It also identifies licencing options, describes the process of Office 365 tenant configuration, and lists appropriate Office 365 client options.
Lessons
Lab : Office 365 services overview
After completing this module, students will be able to:
This module describes how to manage Office 365 by using the administrative portals and Windows PowerShell. It also explains how to manage administrative access and troubleshoot administration in Office 365.
Lessons
Lab : Administering Office 365
After completing this module, students will be able to:
This module describes directory synchronization and federation. The module explains how to manage Microsoft Azure Active Directory Connect (Azure AD Connect) and user and group objects in Office 365. Additionally, it describes how to troubleshoot objects and directory synchronization in Office 365.
Lessons
Lab : Administering directory synchronization, users, and groups in Office 365
After completing this module, students will be able to:
This module describes the subscription options and roles in Exchange Online. It explains how to administer Exchange Online recipients and client access policies in Exchange Online and how to troubleshoot Exchange Online.
Lessons
Lab : Administering and troubleshooting Exchange Online
After completing this module, students will be able to:
This module describes Skype for Business Online and Teams. It explains how to administer, manage, and troubleshoot Skype for Business Online and Teams.
Lessons
Lab : Administering Skype for Business Online and Teams
After completing this module, students will be able to:
This module describes how to configure SharePoint Online settings and site collections and external user access to SharePoint Online. It also explains how to manage Microsoft OneDrive for Business synchronization and how to troubleshoot SharePoint Online.
Lessons
Lab : Configuring and administering SharePoint Online
After completing this module, students will be able to:
This module describes Office 365 ProPlus. It also explains how to plan and manage user-driven Office 365 ProPlus deployments and how to troubleshoot the deployments.
Lessons
Lab : Managing Office 365 ProPlus Installations
After completing this module, students will be able to:
This module describes the compliance features in Office 365. It explains how to administer Azure Information Protection and the compliance features in Office 365, how to configure and administer email security in Office 365, and how to troubleshoot Office 365 compliance and protection.
Lessons
Lab : Configuring and troubleshooting compliance and security
After completing this module, students will be able to:
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available in class, online, and as private team training.
This course is intended for both novice and experienced programmers who have a minimum of three months programming experience and have basic Windows navigation skills.
This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields—typically in the areas of system administration, network administration, and messaging.
*Partner-delivered courses may have different terms that apply. Ask for details.