Organisations adopting a DevOps culture and practises are able to deliver high-quality software faster, which means the business can deliver value to customers faster. ITSM processes are vital to organisations achieving this success. DevOps doesn’t eliminate the need for controls and data. Regulatory controls and audits still exist and risks and impacts must still be managed.
This workshop introduces ways to achieve both speed and control while driving value across the IT value stream, by adapting processes in support of DevOps. You will learn and practise pragmatic approaches for streamlining and automating existing ITSM processes and for handling compliance as code.
TRAINING AT YOUR SITE
Familiarity with DevOps and IT Service Management (e.g. ITIL®) processes
16 PMI PDUs (Although DOI has not currently been issued an official code to submit for PMI PDU credit, you can submit for credit successfully by way of the “Other” category at the PMI website. Essentially, 1 PDU credit per hour of instructor-led training. So, in the case of DevOps Foundation, 16 credits would be applicable.)
This is a non-certification DrillDown workshop accredited by the DevOps Institute. DrillDowns provide deeper knowledge about a specific practise within the DevOps spectrum. DrillDowns are excellent add-ons to certifications such as DevOps Foundation or any of the DevOps Practitioner series skill-based certifications.