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Managing Agile Projects with JIRA Software



Course Number



3 Days

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Atlassian JIRA Software is an industry-recognized project-tracking tool that can be used to implement Scrum management techniques and achieve higher productivity within Agile teams. In this training course, you learn how to configure JIRA to fit your organization’s needs, use real-time reporting to track projects and identify impediments, and see how evolving requirements are incrementally captured.

You Will Learn How To

  • Manage Scrum and Kanban workflows with JIRA
  • Track multiple projects and teams
  • Configure JIRA to align with your organization's needs
  • Utilize reports to increase visibility and transparency
  • Implement best practices to avoid common pitfalls

Important Course Information

    • Requirements

      • Experience at the level of:
      • At least one year of work experience with Scrum or Kanban
    • Who Should Attend

      • This course can be beneficial for those switching to JIRA from another tool or anyone wanting to get an overview of how JIRA can be used to manage projects.
      • This course uses Windows, Linux, and Atlassian JIRA. No prior experience is required other than basic Windows knowledge. 
    • Software

      • This course will utilize both Windows and Linux, but no prior experience with either operating system is required

Course Outline

  • Introducing JIRA Interface and Workflow

Navigating the user interface

  • Selecting different project views (plan, work, report, search, admin)
  • Improving comprehension through rich text formatting and attachment
  • Cross-referencing tickets
  • Watching ticket updates

Prioritizing backlogs

  • Estimating task complexity
  • Organizing tickets according to imprtance
  • Assigning tickets to users and sprints

Learning about the JIRA Data Model

  • Grouping related tickets
  • Customizing issue types and screens
  • Managing Scrum Projects

Managing boards (backlog, planning and review)

  • Exploring boards and project relationship
  • Starting and closing the sprint
  • Improving productivity through day-to-day use

Managing tickets, stories, bugs and tasks

  • Labeling and tagging components
  • Optimizing search techniques
  • Refining user stories
  • Filing effective bug reports

Leveraging reports

  • Tracking progress during retrospective and review
  • Creating burndown, sprint, and velocity charts
  • Customizing and Advanced Configuration

Creating custom reports with JQL filters

  • Designing custom dashboards
  • Developing a custom search report
  • Utilizing custom filters

Customizing JIRA

  • Aligning JIRA with your organization's needs
  • Configuring custom fields, schemes and workflows
  • Scaling Projects with JIRA

Managing Scrum of Scrums

  • Coordinating multiple projects
  • Minimizing organization dependencies

Applying JIRA to non-software projects

  • Expanding Scrum and Kanban workflows
  • Customizing reporting and time tracking
  • Managing Projects with Kanban

Comparing Scrum and Kanban

  • Differences between Scrum and Kanban methodologies
  • Deciding when to use one or the other

Constraining throughput and capacity

  • Setting up boards
  • Organizing data with swim lanes and custom columns
  • Tracking progress
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Convenient Ways to Attend This Instructor-Led Course

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition Fee — Standard: £1695  

AFTERNOON START: Attend these live courses online via Anyware

1 - 3 Apr ( 3 Days)
2:00 PM - 9:30 PM BST
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

6 - 8 May ( 3 Days)
2:00 PM - 9:30 PM BST
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

30 Sep - 2 Oct ( 3 Days)
2:00 PM - 9:30 PM BST
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

28 - 30 Oct ( 3 Days)
1:00 PM - 8:30 PM GMT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

Guaranteed to Run

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Private Team Training

Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 0800 282 353 or Click here »

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Tuition Fee


In Classroom or



Private Team Training

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Course Tuition Fee Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

After-Course Computing Sandbox
You'll be given remote access to a preconfigured virtual machine for you to redo your hands-on exercises, develop/test new code, and experiment with the same software used in your course.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Training Hours

Standard class hours:
9:00 a.m. - 4:30 p.m.

Last day class hours:
9:00 a.m. - 3:30 p.m.

Free Course Exam – Last Day:
3:30 p.m. - 4:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 p.m. - 5:30 p.m.

AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.

Last day class hours:
2:00 p.m. - 8:30 p.m.

Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 17 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 17 PDUs

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