Emotional Intelligence: Achieving Leadership Success

Level: Intermediate
RATING: 4.8/5 4.75/5 Based on 381 Reviews

The most effective and successful leaders in organisations today have a high level of emotional intelligence, also referred to as Emotional Quotient (EQ). Through self-management tools and techniques, this training course provides you with the strategies to manage your emotions, respond usefully to the emotions of others, and improve personal effectiveness and team performance.

View the Leadership & Professional Development Learning Path to determine your learning journey ›

Key Features of this Emotional Intelligence Training:

  • Choose from on-demand and instructor-led blended learning options
  • Exclusive LinkedIn group membership for peer and SME community support

You Will Learn How To:

  • Develop greater self-awareness and strengthen your leadership
  • Apply four core emotional intelligence competencies for achieving results
  • Demonstrate the attributes of an emotionally intelligent leader
  • Respond to difficult people by inspiring and fostering respect
  • Build and maintain an emotionally intelligent team

Certifications/Credits:

PMI 17 PDU

Choose the Emotional Intelligence Training Solution That Best Fits Your Needs

BLENDED LEARNING

On-Demand & Live Review Session

Unlimited annual access to:

  • Library of on-demand business professional courses
  • 1-day instructor-led review sessions
View Bundle Details & Schedule

Standard £845/ Year

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PRODUCT #70A4

LIVE, INSTRUCTOR-LED

In Class & Live, Online Training

  • 3-day instructor-led training course
  • Action plan included
  • Earn 17 PMI PDUs
  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included
View Course Details & Schedule

Standard £1195

RESERVE SEAT

PRODUCT #3411

PREMIUM TRAINING

Unlimited Access to Everything

Unlimited annual access to:

  • Library of on-demand Business Professional courses
  • 3-day instructor-led training course
  • 1-day instructor-led training course
  • Action plan included
  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included
View Bundle Details & Schedule

Standard £1895/Year

ADD TO CART

PRODUCT #70A5

TEAM TRAINING

Customised Solutions

  • Bring this or any training to your organisation
  • Full - scale program development
  • Delivered when, where, and how you want it
  • Blended learning models
  • Tailored content
  • Expert team coaching

Customize Your Team Training Experience

CONTACT US

Save More on Training with Learning Tree Training Vouchers!

Our flexible, easy-to-redeem training vouchers are available to any employee within your organisation. For details, please call 0800 282 353 or chat live.

On-Demand & Live Review Session

Emotional Intelligence Training Important Information

  • Blended Learning Training Description

    This product offers access to a library of on-demand business leadership, communications, and professional growth and development courses. At any time during your annual access to this offering, you may attend one of our 1-day review sessions focused specifically on Emotional Intelligence Essentials (4666). 

On-Demand Training Outline

  • On-Demand Course List

    • A Four Step Process to Website Success
    • BizPro Fire Talks
    • Business for Technologists (B4T)
    • Career Development
    • Consultative Sales
    • Emerging Technologies
    • Executive Strategy
    • Leading Technology Teams
    • Management by Strengths
    • Managing a Compliance Engagement
    • Meeting Starters
    • Millennials
    • Professional Development
    • Professional Growth
    • The Five Unconventional Pillars of Effective Marketing
    • Working in and Leading Virtual Teams
    • Leadership Essentials

 

Emotional Intelligence Training FAQs

  • What background do I need?

    No specific experience is required.

  • Is the on-demand content the same as the 3-day instructor class?

    No. While many of the same points are covered, taking the instructor-led Emotional Intelligence course provides the deepest dive into that topic. This offering is intended for those who wish to gain a broad knowledge of the topics described in the course outline above - including emotional intelligence.

  • How will I access my course materials if I choose this method?

    Once payment is received, you will receive an email from Learning Tree with all the links and information you need to get started.

  • What on-demand content will I receive?

    An outline of the content you will receive can be seen above. You will also get access to any new on-demand content that becomes available during your annual enrollment period.

  • How can I sign up for a review session?

    Once you are enrolled in the program, specific details and dates will be sent to you.

One Day Instructor-Led Review

You'll be able to register for a Training Review Session at any time after you've placed your order.

  • 8 Jan (1 Day)
    9:00 AM - 4:30 PM GMT
    London / Online (AnyWare) London / Online (AnyWare)
  • 8 Apr (1 Day)
    9:00 AM - 4:30 PM BST
    London / Online (AnyWare) London / Online (AnyWare)
  • 1 Jul (1 Day)
    9:00 AM - 4:30 PM BST
    London / Online (AnyWare) London / Online (AnyWare)
  • 23 Sep (1 Day)
    9:00 AM - 4:30 PM BST
    London / Online (AnyWare) London / Online (AnyWare)

In Class & Live, Online Training

  • 9 - 11 Jan ( 3 Days)
    9:00 AM - 4:30 PM GMT
    London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

  • 27 - 29 Mar ( 3 Days)
    9:00 AM - 4:30 PM GMT
    London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

  • 19 - 21 Jun ( 3 Days)
    9:00 AM - 4:30 PM BST
    London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

  • 11 - 13 Sep ( 3 Days)
    9:00 AM - 4:30 PM BST
    London / Online (AnyWare) London / Online (AnyWare) Reserve Your Seat

  • AFTERNOON START: Attend these live courses online via Anyware

    23 - 25 Jan ( 3 Days)
    2:00 PM - 9:30 PM GMT
    Alexandria, VA / Online (AnyWare) Alexandria, VA / Online (AnyWare) Reserve Your Seat

  • 3 - 5 Apr ( 3 Days)
    2:00 PM - 9:30 PM BST
    New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

  • 10 - 12 Jul ( 3 Days)
    2:00 PM - 9:30 PM BST
    Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

  • 24 - 26 Jul ( 3 Days)
    2:00 PM - 9:30 PM BST
    Alexandria, VA / Online (AnyWare) Alexandria, VA / Online (AnyWare) Reserve Your Seat

Guaranteed to Run

When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.

Emotional Intelligence Instructor-Led Training Information

  • Emotional Intelligence Training Course Description

    In this course, you develop greater self-awareness and strengthen your leadership. You learn to apply four core emotional intelligence skills for achieving results, identify your emotional strengths and areas for development, demonstrate the attributes of an emotionally-intelligent leader, and respond to difficult people by inspiring and fostering respect.

  • Recommended Experience

    Time in a leadership role

Emotional Intelligence Instructor-Led Training Outline

  • The Basics of Emotional Intelligence

    Establishing a common definition of EQ

    • EQ - a measure of one's emotional intelligence
    • Exploring intelligence as a multi-dimensional model

    The benefits of EQ in the workplace

    • Assessing your individual EQ baseline
    • Applying EQ to become a more authentic leader
  • Self-Awareness: The Key to Emotional Intelligence

    Expanding self-awareness

    • Balancing your brain's internal Advisors: Emotional, Rational, Intuitive and Instinctual
    • The impact of head, heart and guts on behaviour
    • 10 self-awareness strategies

    The value of the EQ Competency Model

    • Evaluating a proven emotional competency model
    • The core competencies: self-awareness, self-management, social awareness and relationship management

    Appraising and interpreting your EQ

    • Outlining your personal profile
    • Determining your strengths and areas for development
  • The Competent Self-Manager

    Recognising and affirming your emotions

    • Benefiting from being honest and open with yourself
    • Expanding your behavioural repertoire for personal effectiveness
    • Emphasising the importance of personal congruency
    • Increasing the range of your emotional vocabulary

    Developing personal authenticity

    • Demonstrating authentic leadership through your actions
    • Balancing personal effectiveness through greater control and flexibility of your emotional responses
  • Leading With Courage

    Applying EQ best practices

    • Differentiating between managers and leaders
    • Gaining insight into your leadership courage
    • Consciously thinking as a leader

    Taking control of your negative self-talk

    • 10 self-management strategies
    • Banishing self-disempowering words
    • Reframing ineffective language
    • Disputing unhelpful thought processes
  • Interpersonal Effectiveness: Social Awareness and Relationship Management

    Reading the emotional landscape

    • Recognising and valuing the emotions of others
    • Expressing authentic thoughts and feelings
    • Reflecting and paraphrasing for effective listening

    Creating a productive team environment

    • Practising self-disclosure to improve relationships
    • Applying the Johari Window framework
    • Leveraging active listening techniques
    • Responding thoughtfully to difficult people

    Facilitating effective communication

    • Applying strategies for managing relationships
    • Creating a positive emotional landscape
    • Actively engaging the emotions of others
    • Matching your words with your body language
  • Building an Emotionally Intelligent Team

    Building strong teamwork

    • Establishing group norms that bring out the best in teams
    • Constructively managing your workplace anger
    • Facilitating emotional honesty and trust

    Balancing individual team member roles

    • Handling strong emotional reactions
    • Motivating others through authentic leadership
    • Fostering employee engagement and morale
  • Applying Emotional Intelligence

    Practising emotionally intelligent leadership

    • Creating the climate for performance excellence
    • Acting on personal insights and breakthroughs
    • Adopting effective leadership behaviours and attitudes
    • Exemplifying emotional self-control
    • Moving forward with your EQ plan

Emotional Intelligence Training FAQs

  • What background do I need?

    No specific experience is required.

Unlimited Access to Everything

  • 9 - 11 Jan ( 3 Days)
    9:00 AM - 4:30 PM GMT
    London / Online (AnyWare) London / Online (AnyWare)

  • 27 - 29 Mar ( 3 Days)
    9:00 AM - 4:30 PM GMT
    London / Online (AnyWare) London / Online (AnyWare)

  • 19 - 21 Jun ( 3 Days)
    9:00 AM - 4:30 PM BST
    London / Online (AnyWare) London / Online (AnyWare)

  • 11 - 13 Sep ( 3 Days)
    9:00 AM - 4:30 PM BST
    London / Online (AnyWare) London / Online (AnyWare)

  • AFTERNOON START: Attend these live courses online via Anyware

    23 - 25 Jan ( 3 Days)
    2:00 PM - 7:30 AM GMT
    Alexandria, VA / Online (AnyWare) Alexandria, VA / Online (AnyWare)

  • 3 - 5 Apr ( 3 Days)
    2:00 PM - 7:30 AM BST
    New York / Online (AnyWare) New York / Online (AnyWare)

  • 10 - 12 Jul ( 3 Days)
    2:00 PM - 7:30 AM BST
    Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare)

  • 24 - 26 Jul ( 3 Days)
    2:00 PM - 7:30 AM BST
    Alexandria, VA / Online (AnyWare) Alexandria, VA / Online (AnyWare)

Guaranteed to Run

When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.

Emotional Intelligence Unlimited Access Training Information

  • Premium Training Bundle Description

    This product offers access to a library of on-demand business leadership, communications, and professional growth and development courses. At any time during your annual access to this offering, you may attend one of our 1-day review sessions focused specifically on Emotional Intelligence Essentials (4666). Enrolling in this bundle also grants you access to any of our multi-day Emotional Intelligence (3411) course events.

  • Recommended Experience

    Time in a leadership role

On-Demand Training Outline

  • On-Demand Course List

    • A Four Step Process to Website Success
    • BizPro Fire Talks
    • Business for Technologists (B4T)
    • Career Development
    • Consultative Sales
    • Emerging Technologies
    • Executive Strategy
    • Leading Technology Teams
    • Management by Strengths
    • Managing a Compliance Engagement
    • Meeting Starters
    • Millennials
    • Professional Development
    • Professional Growth
    • The Five Unconventional Pillars of Effective Marketing
    • Working in and Leading Virtual Teams
    • Leadership Essentials

 

Emotional Intelligence Training FAQs

  • What background do I need?

    No specific experience is required.

  • Is the on-demand content the same as the 3-day instructor class?

    No. While many of the same points are covered, taking the instructor-led Emotional Intelligence course provides the deepest dive into that topic. This offering is intended for those who wish to gain a broad knowledge of the topics described in the course outline above - including emotional intelligence.

  • How will I access my course materials if I choose this method?

    Once payment is received, you will receive an email from Learning Tree with all the links and information you need to get started.

  • What on-demand content will I receive?

    An outline of the content you will receive can be seen above. You will also get access to any new on-demand content that becomes available during your annual enrollment period.

  • How can I sign up for a review session or in Instructor-led version of the course?

    Once you are enrolled in the program, specific details and dates will be sent to you.

One Day Instructor-Led Review

You'll be able to register for a Training Review Session at any time after you've placed your order.

  • 8 Jan (1 Day)
    9:00 AM - 4:30 PM GMT
    London / Online (AnyWare) London / Online (AnyWare)
  • 8 Apr (1 Day)
    9:00 AM - 4:30 PM BST
    London / Online (AnyWare) London / Online (AnyWare)
  • 1 Jul (1 Day)
    9:00 AM - 4:30 PM BST
    London / Online (AnyWare) London / Online (AnyWare)
  • 23 Sep (1 Day)
    9:00 AM - 4:30 PM BST
    London / Online (AnyWare) London / Online (AnyWare)

Customised Solutions

Questions about which training is right for you?

call 0800 282 353
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