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Emotional Intelligence Training
Level: Intermediate
Rating:
4.84/5 Based on 75 Reviews
The most effective and successful leaders in organisations today have a high level of emotional intelligence, also referred to as Emotional Quotient (EQ). Through self-management tools and techniques, this Emotional Intelligence training course provides you with the strategies to manage your emotions, respond usefully to the emotions of others, and improve personal effectiveness and team performance.
Attend this Emotional Intelligence course in one of three formats - live, instructor-led, on-demand or a blended on-demand/instructor-led version.
View the Leadership & Professional Development Learning Path to determine your learning journey ›
Key Features of this Emotional Intelligence Training:
- Choose from on-demand and instructor-led blended learning options
- Exclusive LinkedIn group membership for peer and SME community support
You Will Learn How To:
- Develop greater self-awareness and strengthen your leadership
- Apply four core emotional intelligence competencies for achieving results
- Demonstrate the attributes of an emotionally intelligent leader
- Respond to difficult people by inspiring and fostering respect
- Build and maintain an emotionally intelligent team
Certifications/Credits:
Choose the Emotional Intelligence Training Solution That Best Fits Your Needs
BLENDED LEARNING
On-Demand & Live Review Session
Unlimited annual access to:
- Library of on-demand business professional courses
- 1-day instructor-led review sessions
LIVE, INSTRUCTOR-LED
In Class & Live, Online Training
- 3-day instructor-led training course
- Action plan included
- Earn 17 PMI PDUs
- After-course instructor coaching benefit
- Learning Tree end-of-course exam included
PREMIUM TRAINING
Unlimited Access to Everything
Unlimited annual access to:
TEAM TRAINING
Customised Solutions
- Bring this or any training to your organisation
- Full - scale program development
- Delivered when, where, and how you want it
- Blended learning models
- Tailored content
- Expert team coaching
Customize Your Team Training Experience
CONTACT USSave More on Training with Learning Tree Training Vouchers!
Our flexible, easy-to-redeem training vouchers are available to any employee within your organisation. For details, please call 0800 282 353 or chat live.
On-Demand & Live Review Session
Emotional Intelligence Blended Training Information
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Blended Learning Training Description
This product offers access to a library of on-demand business leadership, communications, and professional growth and development courses. At any time during your annual access to this offering, you may attend one of our 1-day review sessions focused specifically on Emotional Intelligence Essentials (4666).
On-Demand Training Content
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On-Demand Course List
- A Four Step Process to Website Success
- BizPro Fire Talks
- Business for Technologists (B4T)
- Career Development
- Consultative Sales
- Emerging Technologies
- Executive Strategy
- Leading Technology Teams
- Management by Strengths
- Managing a Compliance Engagement
- Meeting Starters
- Millennials
- Professional Development
- Professional Growth
- The Five Unconventional Pillars of Effective Marketing
- Working in and Leading Virtual Teams
- Leadership Essentials
Emotional Intelligence Training FAQs
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What background do I need for this Emotional Intelligence course?
No specific experience is required.
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Is the on-demand content the same as the 3-day instructor class?
No. While many of the same points are covered, taking the instructor-led Emotional Intelligence course provides the deepest dive into that topic. This offering is intended for those who wish to gain a broad knowledge of the topics described in the course outline above - including emotional intelligence.
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How will I access my course materials if I choose this method?
Once payment is received, you will receive an email from Learning Tree with all the links and information you need to get started.
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What on-demand content will I receive?
An outline of the content you will receive can be seen above. You will also get access to any new on-demand content that becomes available during your annual enrollment period.
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How can I sign up for a review session or in Instructor-led version of this Emotional Intelligence course?
Once you are enrolled in the program, specific details and dates will be sent to you.
In Class & Live, Online Training
Note: This course runs for 3 Days
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14 - 16 Dec 9:00 AM - 4:30 PM GMT Online (AnyWare)
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22 - 24 Mar 9:00 AM - 4:30 PM GMT Online (AnyWare)
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21 - 23 Jun 9:00 AM - 4:30 PM BST Online (AnyWare)
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20 - 22 Sep 9:00 AM - 4:30 PM BST Online (AnyWare)
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8 - 10 Dec 2:00 PM - 9:30 PM GMT Washington, DC / Online (AnyWare)
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19 - 21 Jan 2:00 PM - 9:30 PM GMT Ottawa / Online (AnyWare)
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12 - 14 Apr 2:00 PM - 9:30 PM BST Washington, DC / Online (AnyWare)
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20 - 22 Jul 2:00 PM - 9:30 PM BST Ottawa / Online (AnyWare)
Reserve Your Seat
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.Emotional Intelligence Instructor-Led Training Information
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Emotional Intelligence Training Course Description
In this course, you develop greater self-awareness and strengthen your leadership. You learn to apply four core emotional intelligence skills for achieving results, identify your emotional strengths and areas for development, demonstrate the attributes of an emotionally-intelligent leader, and respond to difficult people by inspiring and fostering respect.
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Recommended Experience
Time in a leadership role
Emotional Intelligence Instructor-Led Training Outline
The Basics of Emotional Intelligence
Establishing a common definition of EQ
- EQ - a measure of one's emotional intelligence
- Exploring intelligence as a multi-dimensional model
The benefits of EQ in the workplace
- Assessing your individual EQ baseline
- Applying EQ to become a more authentic leader
Self-Awareness: The Key to Emotional Intelligence
Expanding self-awareness
- Balancing your brain's internal Advisors: Emotional, Rational, Intuitive and Instinctual
- The impact of head, heart and guts on behaviour
- 10 self-awareness strategies
The value of the EQ Competency Model
- Evaluating a proven emotional competency model
- The core competencies: self-awareness, self-management, social awareness and relationship management
Appraising and interpreting your EQ
- Outlining your personal profile
- Determining your strengths and areas for development
The Competent Self-Manager
Recognising and affirming your emotions
- Benefiting from being honest and open with yourself
- Expanding your behavioural repertoire for personal effectiveness
- Emphasizing the importance of personal congruency
- Increasing the range of your emotional vocabulary
Developing personal authenticity
- Demonstrating authentic leadership through your actions
- Balancing personal effectiveness through greater control and flexibility of your emotional responses
Leading With Courage
Applying EQ best practises
- Differentiating between managers and leaders
- Gaining insight into your leadership courage
- Consciously thinking as a leader
Taking control of your negative self-talk
- 10 self-management strategies
- Banishing self-disempowering words
- Reframing ineffective language
- Disputing unhelpful thought processes
Interpersonal Effectiveness: Social Awareness and Relationship Management
Reading the emotional landscape
- Recognising and valuing the emotions of others
- Expressing authentic thoughts and feelings
- Reflecting and paraphrasing for effective listening
Creating a productive team environment
- Practising self-disclosure to improve relationships
- Applying the Johari Window framework
- Leveraging active listening techniques
- Responding thoughtfully to difficult people
Facilitating effective communication
- Applying strategies for managing relationships
- Creating a positive emotional landscape
- Actively engaging the emotions of others
- Matching your words with your body language
Building an Emotionally Intelligent Team
Building strong teamwork
- Establishing group norms that bring out the best in teams
- Constructively managing your workplace anger
- Facilitating emotional honesty and trust
Balancing individual team member roles
- Handling strong emotional reactions
- Motivating others through authentic leadership
- Fostering employee engagement and morale
Applying Emotional Intelligence
Practising emotionally intelligent leadership
- Creating the climate for performance excellence
- Acting on personal insights and breakthroughs
- Adopting effective leadership behaviours and attitudes
- Exemplifying emotional self-control
- Moving forwards with your EQ plan
Emotional Intelligence Training FAQs
-
What background do I need for this Emotional Intelligence course?
No specific experience is required.
Unlimited Access to Everything
Note: This course runs for 3 Days
-
14 - 16 Dec 9:00 AM - 4:30 PM GMT Online (AnyWare)
-
22 - 24 Mar 9:00 AM - 4:30 PM GMT Online (AnyWare)
-
21 - 23 Jun 9:00 AM - 4:30 PM BST Online (AnyWare)
-
20 - 22 Sep 9:00 AM - 4:30 PM BST Online (AnyWare)
-
8 - 10 Dec 2:00 PM - 9:30 PM GMT Washington, DC / Online (AnyWare)
-
19 - 21 Jan 2:00 PM - 9:30 PM GMT Ottawa / Online (AnyWare)
-
12 - 14 Apr 2:00 PM - 9:30 PM BST Washington, DC / Online (AnyWare)
-
20 - 22 Jul 2:00 PM - 9:30 PM BST Ottawa / Online (AnyWare)
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.Emotional Intelligence Unlimited Access Training Information
Emotional Intelligence Unlimited Access Bundle Description
This product offers access to a library of on-demand business leadership, communications, and professional growth and development courses. At any time during your annual access to this offering, you may attend one of our 1-day review sessions focused specifically on Emotional Intelligence Essentials (4666). Enrolling in this bundle also grants you access to any of our multi-day Emotional Intelligence (3411) course events.
Recommended Experience
Time in a leadership role
How to Schedule Your Instructor-Led Training
Once payment is received, you will receive details for your Unlimited Access Training Bundle via email. At that time, you may call or email our customer service team for assistance in enrolling in the event date of your choice.
On-Demand Training Outline
-
On-Demand Course List
- A Four Step Process to Website Success
- BizPro Fire Talks
- Business for Technologists (B4T)
- Career Development
- Consultative Sales
- Emerging Technologies
- Executive Strategy
- Leading Technology Teams
- Management by Strengths
- Managing a Compliance Engagement
- Meeting Starters
- Millennials
- Professional Development
- Professional Growth
- The Five Unconventional Pillars of Effective Marketing
- Working in and Leading Virtual Teams
- Leadership Essentials
Emotional Intelligence Training FAQs
What background do I need for this Emotional Intelligence course?
No specific experience is required.
Is the on-demand content the same as the 3-day instructor class?
No. While many of the same points are covered, taking the instructor-led Emotional Intelligence course provides the deepest dive into that topic. This offering is intended for those who wish to gain a broad knowledge of the topics described in the course outline above - including emotional intelligence.
How will I access my course materials if I choose this method?
Once payment is received, you will receive an email from Learning Tree with all the links and information you need to get started.
What on-demand content will I receive?
An outline of the content you will receive can be seen above. You will also get access to any new on-demand content that becomes available during your annual enrolment period.
How can I sign up for a review session or in Instructor-led version of this Emotional Intelligence course?
Once you are enrolled in the program, specific details and dates will be sent to you.
How do I schedule my instructor-led training?
Once payment is received, you will receive details for your Unlimited Access Training Bundle via email. At that time, you may call or email our customer service team for assistance in enrolling in the event date of your choice.
Customised Solutions
Questions about which training is right for you?
0800 282 353
Live Chat
Why do we require your location?
It allows us to direct your request to the appropriate Customer Care team.
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