Software Quality Assurance Training: Implementing Consistent Quality

Level: Foundation
Rating: 4.6/5 4.59/5 Based on 64 Reviews

Improve customer satisfaction and achieve consistent quality with this quality assurance training. In this course, you learn to define, design, and effectively lead Quality Assurance (QA) activities using proven techniques tailored for your life cycle model — such as conducting reviews, walkthroughs, inspections, and audits, and controlling major components using Configuration Management (CM) practises.

Key Features of this Software Quality Assurance Training:

  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included

You Will Learn How To:

  • Implement and effectively lead Quality Assurance (QA) activities
  • Write a QA plan and conduct audits
  • Design metrics for your project
  • Determine which life cycle model to apply



Choose the Training Solution That Best Fits Your Individual Needs or Organisational Goals


In Class & Live, Online Training

  • 3-day instructor-led training course
  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included
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Standard £1695




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  • Full - scale program development
  • Delivered when, where, and how you want it
  • Blended learning models
  • Tailored content
  • Expert team coaching

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Our flexible, easy-to-redeem training vouchers are available to any employee within your organisation. For details, please call 0800 282 353 or chat live.

In Class & Live, Online Training

Note: This course runs for 3 Days

  • 5 - 7 Feb 2:00 PM - 9:30 PM GMT Rockville, MD / Online (AnyWare) Rockville, MD / Online (AnyWare) Reserve Your Seat

  • 25 - 27 Mar 1:00 PM - 8:30 PM GMT New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

  • 8 - 10 Jul 2:00 PM - 9:30 PM BST Rockville, MD / Online (AnyWare) Rockville, MD / Online (AnyWare) Reserve Your Seat

  • 23 - 25 Sep 2:00 PM - 9:30 PM BST New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

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Software Quality Assurance Course Information

  • Recommended Experience

    • Familiarity with project activities or software development
  • Activities in this course are aligned with SEI CMMI, ISO 9001, and IEEE


Software Quality Assurance Course Outline

  • Introduction to Quality Assurance

    • Contrasting roles: Quality Assurance, Testing, Verification and Validation
    • Comparing software development life cycles
    • Documenting processes
    • Defining the goals of Quality Assurance
  • Quality Assurance Components

    Analysing the components of quality

    • Creating processes
    • Choosing the best practises and implementing process improvement initiatives
    • Comparing Agile and traditional QA roles and methods

    Implementing a road map

    • IEEE
    • CMMI
    • ISO 9001
    • Selecting and documenting standards
    • Participating in reviews and audits
    • Maintaining records
  • Planning for Quality Assurance

    Applying verification and validation techniques for error detection

    • Evaluating verification and validation techniques
    • Analysing life cycle products
    • Implementing a QA policy and plan
    • Exploring testing levels

    Detecting defects while applying inspection techniques

    • Defining the inspection process
    • Planning and conducting an inspection
    • Communicating inspection results
  • Conducting Audits

    The types of audits

    • Comparing process, product and projects
    • Implementing quality system and configuration audits
    • Documenting audit findings in a report

    Comparing industry standards

    • Complying with industry standards and models: ISO 9001 and CMMI
    • Comparing the work products against industry best practises

    Initiating the auditing process

    • Planning and preparing for the audit
    • Reporting the results
    • Monitoring noncompliance

    Participating in an audit

    • Reviewing documentation
    • Documenting and confirming audit findings
    • Presenting audit findings
  • Applying Configuration Management (CM)

    Defining the components of a CM system

    • Identifying the workflow and work products
    • Assessing and managing components with release management
    • Communicating product status using reports

    Managing and controlling products for consistency

    • Controlling QA and/or test plans
    • Monitoring quality reports, audit findings and peer review documentation
  • Continuous Process Improvement

    Fostering learning through process improvement

    • Defining and implementing process improvement
    • Planning process improvement initiatives

    Achieving excellence through metrics

    • Selecting and analysing metrics
    • Communicating organisational progress

    Analysing data through root cause analysis

    • Determining the possible causes of problems utilising a Fishbone diagram
    • Narrowing down the correct course of action by creating a Pareto Analysis diagram
    • Examining flow charts during the root cause analysis process

    Coordinating the next steps

    • Implementing corrective actions
    • Focusing on prevention techniques

Team Training

Software Quality Assurance Training FAQs

  • Can I learn software quality assurance online?

    Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.

Questions about which training is right for you?

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