Leading Teams Training: Improving Productivity Through Teamwork

Leading Teams Course Outline

• Introduction

  • Focusing on people: the key to successful leadership
  • Debunking the charisma requirement
  • Defining leadership and leadership effectiveness
  • Linking the responsibilities, competencies and behaviours of successful leaders

• Structuring Effective Work Design

  Identifying the components of effective teamwork

  • The power of team-owned ground rules
  • Optimising team structure

  Designing effective work assignments

  • Matching task-to-team organisation
  • Selecting the best team design

• Shaping the Leadership Thought Process

  Managing beyond your team boundaries

  • Protecting the team from outside pressure and disturbance
  • Influencing key players to secure resources

  Questioning leadership conventions

  • Countering the myth of "Big L" leadership
  • Applying quiet leadership skills

• Harnessing the Power of Motivation and Performance Measurement

  Building team-led effectiveness

  • Analysing the subtle forces of measurement
  • Measuring what matters
  • Building a positive psychological contract
  • Tuning measures to optimise results

  Overcoming roadblocks to productivity

  • Motivating others by winning their cooperation
  • Ranking team member motivators

• Forging Your Role as a Leader

  Integrating management and leadership

  • Distinguishing the five components of effective leadership
  • Applying leadership in service delivery teams

  Refining a powerful leadership approach

  • Encouraging feedback for enhanced performance
  • Building performance through emotionally intelligent leadership

  Adopting a servant-leadership role

  • Making the team your primary customer
  • Enhancing individual and team capabilities
  • Enabling the team as a key leadership activity

• Adapting Your Leadership Role to Accommodate Difference

  Expanding your leadership perspective and capabilities

  • Adopting attitudes and expectations to enhance performance
  • Taking on the challenge of leadership excellence

  Converting difference into team effectiveness

  • Appreciating the uniqueness of each team member
  • Capitalising on the differences and diversity of your team

  Pinpointing chokepoints in team dynamics

  • Modelling your team as a system
  • Optimising system effectiveness

• Designing an Effective Team Communication Strategy

  The elements of successful communication

  • The causal link between climate, mood and productivity
  • Recognising mutual communication styles
  • The dominance of emotion in communication and thought

  Applying a diverse communication approach

  • Matching channels for communication clarity
  • Identifying situations that impact team performance
  • Applying a dispassionate approach to conflict resolution
  • Managing for agreement and handling conflict

• Planning Your Transition to Successful Leadership

  • Building your vision for your high-performing team
  • Matching your leadership strategies to your team realities
  • Managing reentry into the workplace
  • Setting performance milestones to evaluate your success