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Leading Teams: Improving Productivity Through Teamwork



Course Number



3 Days

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Leaders who inspire teams to work together can deliver results and services faster, better, and more cost effectively. Through extensive workshops, this training course provides you with the knowledge and skills to structure, measure, and fine-tune the capabilities of your team, optimise productivity and performance, and deliver high-quality results.

You Will Learn How To

  • Develop teams to maximise their strengths and enhance productivity
  • Optimise work design for success in service delivery teams
  • Motivate your team with effective performance measurement
  • Integrate leadership responsibilities, competencies, and behaviours into your role
  • Eliminate barriers and chokepoints that block teamwork

Important Course Information

Recommended Experience:

  • Familiarity with the concepts of delegation, motivation, communication, and emotional intelligence at the level of:
  • Experience managing teams

Course Outline

  • Introduction
  • Focusing on people: the key to successful leadership
  • Debunking the charisma requirement
  • Defining leadership and leadership effectiveness
  • Linking the responsibilities, competencies and behaviours of successful leaders
  • Structuring Effective Work Design

Identifying the components of effective teamwork

  • The power of team-owned ground rules
  • Optimising team structure

Designing effective work assignments

  • Matching task-to-team organisation
  • Selecting the best team design
  • Shaping the Leadership Thought Process

Managing beyond your team boundaries

  • Protecting the team from outside pressure and disturbance
  • Influencing key players to secure resources

Questioning leadership conventions

  • Countering the myth of "Big L" leadership
  • Applying quiet leadership skills
  • Harnessing the Power of Motivation and Performance Measurement

Building team-led effectiveness

  • Analysing the subtle forces of measurement
  • Measuring what matters
  • Building a positive psychological contract
  • Tuning measures to optimise results

Overcoming roadblocks to productivity

  • Motivating others by winning their cooperation
  • Ranking team member motivators
  • Forging Your Role as a Leader

Integrating management and leadership

  • Distinguishing the five components of effective leadership
  • Applying leadership in service delivery teams

Refining a powerful leadership approach

  • Encouraging feedback for enhanced performance
  • Building performance through emotionally intelligent leadership

Adopting a servant-leadership role

  • Making the team your primary customer
  • Enhancing individual and team capabilities
  • Enabling the team as a key leadership activity
  • Adapting Your Leadership Role to Accommodate Difference

Expanding your leadership perspective and capabilities

  • Adopting attitudes and expectations to enhance performance
  • Taking on the challenge of leadership excellence

Converting difference into team effectiveness

  • Appreciating the uniqueness of each team member
  • Capitalising on the differences and diversity of your team

Pinpointing chokepoints in team dynamics

  • Modelling your team as a system
  • Optimising system effectiveness
  • Designing an Effective Team Communication Strategy

The elements of successful communication

  • The causal link between climate, mood and productivity
  • Recognising mutual communication styles
  • The dominance of emotion in communication and thought

Applying a diverse communication approach

  • Matching channels for communication clarity
  • Identifying situations that impact team performance
  • Applying a dispassionate approach to conflict resolution
  • Managing for agreement and handling conflict
  • Planning Your Transition to Successful Leadership
  • Building your vision for your high-performing team
  • Matching your leadership strategies to your team realities
  • Managing reentry into the workplace
  • Setting performance milestones to evaluate your success
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Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition Fee due 30 days after you attend your course.

In the Classroom

Private Team Training

In the Classroom

Tuition Fee — Standard: £1695  

14 - 16 Nov (3 Days)
9:00 AM - 4:30 PM GMT
London London Reserve Your Seat

Guaranteed to Run

When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.

Private Team Training

Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 0800 282 353 or Click here »

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Tuition Fee


In Classroom or



Private Team Training

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Course Tuition Fee Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Training Hours

Standard class hours:
9:00 a.m. - 4:30 p.m.

Last day class hours:
9:00 a.m. - 3:30 p.m.

Free Course Exam – Last Day:
3:30 p.m. - 4:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 p.m. - 5:30 p.m.

AFTERNOON START class hours:
2:00 p.m. - 9:30 p.m.

Last day class hours:
2:00 p.m. - 8:30 p.m.

Free Course Exam – Last Day:
8:30 p.m. - 9:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest
9:30 p.m. - 10:30 p.m.

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 17 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 5 PDUs
Leadership : 7 PDUs
Business & Strategic : 5 PDUs

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"The Leadership Skills course has enabled me to set very clear team objectives now. Every team member knows exactly what they are expected of and therefore productivity has improved".

- N. Ofei, Administrator Tema
GCNet Services Ltd.

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