(PA-311) Firewall: Debug and Troubleshoot Training

Level: Intermediate

Firewall 8.0: Debug and Troubleshoot is the next-level course to Palo Alto Networks® Firewall 8.0 Essentials: Configuration and Management (EDU-210). The three-day, instructor-led Firewall 8.0: Debug and Troubleshoot course expands on the topics from the 210 course with hands-on troubleshooting labs:

  • Investigate networking issues using advanced firewall tools including the CLI
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced routing scenario challenges

Key Features of this Firewall: Debug and Troubleshoot Training:

  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included

You Will Learn How To:

  • Understand of how to troubleshoot the full line of Palo Alto Networks® nextgeneration firewalls.
  • Troubleshoot the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks® PAN-OS® operating system.
  • Indepth knowledge of how to troubleshoot visibility and control over applications, users, and content.

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Firewall: Debug and Troubleshoot Training Information

  • Requirements

    • Students must complete the Firewall 8.0: Essentials - Configuration and Management (210) course and have an understanding of network concepts, including routing, switching, and IP addressing. They also will need in-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering.

    Learning Tree Training Vouchers cannot be used to pay for the tuition fee for this course.

    This course is delivered by a Learning Tree approved training partner.

Firewall: Debug and Troubleshoot Training Outline

  • Module 1:Troubleshooting Methodology

    • Know your network
    • Basic troubleshooting methodologies
    • Palo Alto Networks LIVEcommunity site:
      • Login required
      • Online tools
      • Working with the Palo Alto Networks support team
  • Module 2: Platform Comparisons When Troubleshooting

    • Terminology
    • Control plane and dataplane overview
    • Hardware platforms with architectures:
      • PA-200, PA-800, and PA-3000 Series
      • PA-5000 Series
      • PA-7000 Series
      • VM-Series
  • Module 3: Flow Logic

    • Single-Pass Architecture (SPA)/Single-Pass Parallel Processing (SP3)
    • Flow logic
    • Troubleshooting tools
    • Packet capture
  • Module 4: Administration Troubleshooting

    • Initial configurations:
      • MGT interface
      • Interface Management Profile
      • Firewall users and roles
      • Authentication profiles
    • RADIUS troubleshooting
    • LDAP troubleshooting
    • Maintenance mode
  • Module 5: Layer 3 Troubleshooting

    • Virtual routers
    • Dynamic routing
    • Troubleshooting potential network issues
    • Troubleshooting session issues
  • Module 6: Policy Troubleshooting

    • General policy issues
    • Decryption
    • Network Address Translation (NAT)
    • Application override
    • Policy-based forwarding (PBF)
    • App-ID
  • Module 7: User-ID™ Troubleshooting

    • Agent connection status
    • User-ID best practices
    • User-to-IP mapping
    • Authentication policy (Captive Portal)
  • Module 8: VPN Troubleshooting

    • Elements of VPN troubleshooting
    • Troubleshooting tunnel establishment
    • Troubleshooting VPN traffic flows
  • Module 9: GlobalProtect™ Troubleshooting

    • Troubleshooting tunnel failure on the firewall
    • Troubleshooting tunnel failure on the agent
    • Troubleshooting traffic failure on the firewall
    • Troubleshooting traffic failure on the agent
  • Module 10: Performance Troubleshooting

    • Potential management plane issues
    • Potential dataplane issues
    • Performance-related problems

Firewall: Debug and Troubleshoot Training FAQs

  • Can I learn Firewall: Debug and Troubleshoot Training online?

    Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.

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