0800 282 353 or +44 1372 364610

ITIL® & IT Service Management Courses

  ITIL® & IT Service Management Courses
 

AW This course available online with AnyWare™

ITIL® v3 Foundation Level Courses
CourseNumLength
ITIL® v3 Foundation Bridge CertificateAW
1922 Days
ITIL® v3: Achieving Foundation CertificationAW
1973 Days

ITIL® v3 Lifecycle Intermediate Courses
CourseNumLength
ITIL® v3 Intermediate Qualification: Service StrategyAW
9823 Days
ITIL ® v3 Intermediate Qualification: Service DesignAW
9933 Days
ITIL ® v3 Intermediate Qualification: Service TransitionAW
9923 Days
ITIL® v3 Intermediate Qualification: Service OperationAW
9913 Days
ITIL ® v3 Intermediate Qualification: Continual Service ImprovementAW
9943 Days

ITIL® v3 Capability Intermediate Courses
CourseNumLength
ITIL® v3 Intermediate Qualification: Operational Support and AnalysisAW
9955 Days
ITIL® v3 Intermediate Qualification: Release, Control and ValidationAW
9965 Days
ITIL® v3 Intermediate Qualification: Planning, Protection and OptimisationAW
9975 Days
ITIL® v3 Intermediate Qualification: Service Offerings and AgreementsAW
9985 Days

ITIL® v3 Managers Bridge and Capstone Courses
CourseNumLength
ITIL® v3 Managers BridgeAW
1985 Days
ITIL® v3 Intermediate Qualification: Managing Across the LifecycleAW
9835 Days

Business Analysis and Data Analysis Courses
CourseNumLength
Introduction to Business Analysis
2113 Days
Building an Effective Business Case
2123 Days
Building a Business Analysis Work Plan
9123 Days
Introduction to Modelling for Business Analysis
4474 Days
Strategic Enterprise Analysis
9433 Days
Developing User Requirements
3154 Days
User Requirements for Software Development
2184 Days
Business Process Re-engineering
3814 Days
Critical Thinking and Problem Solving
2843 Days
Making Successful Business Decisions
9083 Days
Facilitation Skills
9053 Days
Disaster Recovery PlanningAW
2894 Days
Finance and Accounting for Non-Financial Managers
2803 Days
Excel IntroductionAW
13613 Days
Power Excel: Analysing DataAW
1952 Days
Making Effective Decisions with Business StatisticsAW
1963 Days

 
ITIL is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. The Swirl logoTM is a Trade Mark of the Office of Government Commerce. IIBA, BABOK, and Business Analysis Body of Knowledge are registered trademarks owned by International Institute of Business Analysis. PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc. RealityPlus is a trademark of Learning Tree International. Excel is a registered trademark of Microsoft Corporation.
  
  

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ITIL® & IT Service Management Courses
 
 
 
The Analytical and Management Skills Required for a Successful ITIL® Migration - Position Paper
 
Customer Service or Enrol: 0800 282 353 or +44 1372 364610