ITIL® and IT Service Management Training
The successful implementation of information technology (IT) is critical for maintaining key business functions and ensuring that organisations meet stakeholder and customer requirements. IT service management offers best practice standards to optimise information technology systems.
ITIL CERTIFICATION
IT Infrastructure Library (ITIL®) is a customisable framework that has become the world-wide de facto standard for IT service management.
ISO/IEC 20000 and COBIT® CERTIFICATION
ISO/IEC 20000 and COBIT® focus on the implementation and governance of IT standards.
ISO/IEC 20000 promotes an integrated process approach to effectively deliver managed services.
COBIT provides best practices for IT governance.
ITIL® is a registered Trade Mark of the Cabinet Office.
COBIT® is a registered trademark of the Information Systems Audit and Control Association (ISACA) and the IT Governance Institute. Includes COBIT 4.1, used by permission of ISACA. ©1996-2007 ITGI. All rights reserved. Includes the Board Briefing on IT Governance, 2nd Edition, used by permission of ISACA. ©2003 ITGI. All rights reserved.
