•     Certification Home
•     Certification Overview
•     Certification Process
•     MCSE Certification
•     PMI Certification

• Home
• Enrol
• Fees & Savings
• Technology Courses
• Management Courses
• Training Locations
• Training Solutions
• On-Site Courses
• Certification
• MyHistory
• Master's Programmes
• Course Calendar
• Free Catalogue
• Why Learning Tree
• What's New
• Prof Development
• Competition
• Contact Us
• Site Map
•   

ITIL v2 and v3 training and certification PLUS the business skills you need to succeed!^®

The Information Technology Infrastructure Library (ITIL) is quickly defining best practices for IT departments worldwide. As a leader in both IT and management education, Learning Tree believes that any implementation of ITIL principles requires professionals to possess both the technical knowledge and the right business skills to succeed.

ITIL v3 qualification now has a Foundation Level, an Intermediate Level (with two streams: Lifecycle and Capability) and an Advanced Level (still in development).
The ITIL V3 Expert Certification is achieved by earning the appropriate number of credits.

• Similar to v2 with the same exam format
• More focus on Service Lifecycle phases and the integration of processes
• Foundation certification is still a prerequisite to the next level of certification
• Worth credits toward achieving the ITIL V3 Expert Certification

• Five courses covering one core book (one phase of the Service Lifecycle)
• Certifications on Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement
• Each course is worth credits toward achieving the ITIL V3 Expert Certification

• Four courses covering an expanded set of core processes
• Similar to v2 clustered Practitioner certification
• Certifications on Operational Support & Analysis, Planning, Protection & Optimisation, Release, Control & Validation, and Service Offerings & Agreements
• Each course is worth credits toward achieving the ITIL V3 Expert Certification

• ITIL® v2-v3 Foundation Certification Bridge

• ITIL® v3: Achieving Foundation Certification

• ITIL® v3 Service Manager Bridge

• ITIL® v3 Expert Qualification: Service Operation

• ITIL® v3 Expert Qualification: Service Transition

• ITIL® v3 Expert Qualification: Service Design

• ITIL® v3 Expert Qualification: Continual Service Improvement

• ITIL® v3: Operational Support and Analysis

• ITIL® v3: Release, Control and Validation

• ITIL® v3: Planning, Protection and Optimisation

• ITIL® v3: Service Offerings and Agreement

• ITIL® v2: Achieving Foundation Certification

• ITIL® v2: Service Desk, Incident and Problem Management

• ITIL® v2: Change, Configuration and Release Management

• ITIL® v2: Service Level and Financial Management

• ITIL v3 Service Management Capability Courses:

• Operational Support and Analysis
• Release, Control and Validation
• Planning, Protection and Optimisation
• Service Offerings and Agreement

For a complete list of Management Training Courses click here.

Learning Tree also offers the same superb hands-on courses at your site. You get a complete package: instructor consultation, tailored content, comprehensive course materials, hardware, software, networking systems, and MagnaLearn™, our proprietary Instructional Enhancement Technology, all at your location.

Please contact us for more information about our On-Site programmes.

---

ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office.

MagnaLearn^™ U.S. Patent Nos. 7,058,891, 7,131,068 and 7,134,079

Unless you feel 100% satisfied that Learning Tree delivered even more than you expected, there is no fee for your course attendance. Our Guarantee of Quality lets you experience the value of the course – and then pay only if you feel the course was well worth the fee.