ISO/IEC 20000 and COBIT® Training
ISO/IEC 20000 is an international standard that enables organisations to demonstrate excellence in IT service management. Based on ITIL® and adopted worldwide, ISO/IEC 20000 ensures companies continuously improve their delivery of IT services. The standard promotes the adoption of an integrated process approach to provide managed services that meet business and customer requirements.
The ISO/IEC 20000 standard also includes professional certifications that acknowledge an individual's qualifications.
Control Objectives for Information and Related Technology (COBIT®) provides best practices in IT governance for IT professionals and managers. COBIT provides a comprehensive set of measures, indicators, processes and control objectives across a broad spectrum of IT processes.
COBIT cites ITIL as one of six major global supporting standards, frameworks and practices that were used as supporting references in the development of COBIT 4.1. Applying these supporting standards and frameworks ensures the completeness of the COBIT framework in the field of IT governance.
Whether you want to achieve ISO/IEC 20000 or COBIT certifications or are looking for practical tips for implementing service management standards in your organisation, Learning Tree is your first choice for comprehensive instruction and exam preparation. Along with our reputation for truly effective training, you also benefit from our comprehensive IT service management curriculum. And if you're not satisfied that we delivered more than you expected, you don't pay! That's been our Guarantee of Satisfaction since 1974, and it continues today.
ISO/IEC 20000 Awareness Course
3901 ISO/IEC 20000 Awareness: A One-Day OverviewISO/IEC 20000 Certification Courses
3902 Achieving ISO/IEC 20000 Foundation Certification (1 credit)3903 Achieving ISO/IEC 20000 Practitioner Certification (1.5 credits)
3904 Achieving ISO/IEC 20000 Auditor Certification (1 credit)
The ISO/IEC 20000 Certification courses earn ITIL complementary credits toward the ITIL® Expert certification.
COBIT Certification Courses
3921 COBIT®: Achieving Foundation Certification3632 MSP®: Achieving Advanced Practitioner Certification
Questions? Check out our ITIL and IT Service Management Q&A for frequently asked questions. To discuss your ISO/IEC 2000 or COBIT® training needs, call us at
ITIL® is a registered Trade Mark of the Cabinet Office.
COBIT® is a registered trademark of the Information Systems Audit and Control Association (ISACA) and the IT Governance Institute. Includes COBIT 4.1, used by permission of ISACA. ©1996-2007 ITGI. All rights reserved. Includes the Board Briefing on IT Governance, 2nd Edition, used by permission of ISACA. ©2003 ITGI. All rights reserved.
