You Will Learn How To
- Write well-formed and validated user requirements
- Organise and sequence requirements into a user requirements document
- Prepare a plan for completing a user requirements project
- Conduct efficient user requirements elicitation meetings
- Analyse requirements using a process mapping methodology
- Manage changes to the user requirements
Course Benefits
Successful projects begin by developing clear business and user requirements. This course provides the skills to write well-formed, testable and verifiable user requirements. You learn to enhance your requirements development processes and develop individual skills for getting the right information from your stakeholders.
Who Should Attend
Project and programme managers, directors, sponsors and others involved in planning and writing requirements for projects. Those implementing requirements for software development should take Course 218, "
User Requirements for Software Development".
Through an immersive, multimedia-enhanced and simulated case study, you gain practical experience writing well-formed and verifiable user requirements. Activities include:
- Creating requirements documents based on authentic examples
- Preparing for stakeholder interviews with video scenarios that put you at the meeting table
- Analysing, writing, validating and testing requirements via production simulations
- Collaborating with others to foster new ideas and innovations
- Analysing different requirements approaches from various points of view to improve your own process
Course Content
Foundations for Well-Formed Requirements
Guiding principles
- The requirements process: elicit, analyse, specify, validate and manage
- The top five challenges to creating well-formed requirements
- Elements of a high-quality requirements document
Key writing skills
- Principles of well-formed requirements
- Word sensitivity, syntax and active voice
- Well-formed vs. ill-formed requirements
- Editing and rewriting requirements
Applying validation skills
- Selecting the best validation methods
- Writing test cases
Organisational skills
- Organising requirements into a readable document
- Sequencing and numbering strategies
- Validation checklists
- Methods for conducting a walkthrough
Planning a Requirements Project
Interpreting existing documentation
- Requirements throughout the organisation
- Analysing business cases and project history
- Identifying stakeholders
- Determining project scope
Creating a project action plan
- Identifying and managing requirements
- Elements of an action plan
- Writing a plan for a simulated project
Eliciting Requirements from Stakeholders
Planning elicitation meetings
- Choosing the right people to interview
- Selecting the best interview methodology
- Constructing questions that deliver results
- Identifying other data sources
Facilitating elicitation meetings
- One-on-one meetings
- Group meetings
- Dysfunctional meetings
- Meetings with senior executives
Analysing Requirements with Process Maps
Process-mapping methodologies
- Process-mapping procedure and materials
- Creating process maps
Other analysis methodologies
- Creating outlines
- Applying alternative graphical models
- Performing gap analyses
Completing the analysis
- Prioritising requirements with creative techniques
- Completing a requirements analysis worksheet
Assembling the Requirements Document
Gathering the pieces
- Extracting requirements from a requirements analysis worksheet
- Writing test cases for requirements
Ensuring traceability
- Linking requirements to business needs and test cases
- Creating a traceability strategy for the organisation
Building the elements
- Templates for documents
- Planning document distribution
- Conducting a walkthrough for completeness
Managing Changes to Update Your Document
What you can expect
- Types of changes
- Frequency, magnitude of changes
Navigating the change process
- Conducting a change meeting
- Managing change requests
- Accepting and rejecting changes
Integrating Requirements into Your Organisation
- Choosing the right requirements management tools
- Selecting appropriate requirements standards
- Defining an ideal requirements process
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