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Managing in Tough Times

Course: 922   Type: RealityPlus   Duration: 3 Days
Quick Enrol  

You Will Learn How To

  • Demonstrate authentic and strong leadership to create an atmosphere of confidence and trust in tough times
  • Share your vision and display confidence that the problems your team currently faces will be solved
  • Apply key management skills, strategies and techniques to remedy difficult situations
  • Re-evaluate and adjust your management and communication style to motivate and energize employees
  • Demonstrate "grace under pressure" to provide a sense of security and stability for your team
  • Minimise stress and maximise productivity and performance during difficult times

Course Benefits
Most organisations today are dealing with a business climate that is not "business as usual". Tough times disrupt productivity and team performance. In the face of this reality, strong leaders must inspire productive performance and communicate effectively and credibly. Successful leaders must often take a hard look at current processes and make tough decisions to guide their teams from the current reality to its desired future state. In this course, you gain the leadership skills to manage a team during a time of uncertainty.

Who Should Attend
Managers who need to prepare for leading their team during tough or uncertain times. Knowledge of day-to-day management best practices and principles at the level of Course 290, "Management Skills", is assumed.

RealityPlus
Through an immersive case study, you gain practical experience managing your team in tough or uncertain times. Role playing, group and individual activities include:
  • Putting the oxygen mask on yourself first
  • Communicating when there are powerful emotions
  • Delivering a message with a difficult theme to employees or stakeholders
  • Informing an employee that he or she has been laid off
  • Acting with honesty and integrity during unpredictable times
  • Keeping your credibility when you can't say what's coming next
  • Managing the rumour mill
  • Making cuts with a strategic focus
  • Developing a sense of urgency to motivate yourself and others
  • Exploring prescriptions for tough times
  • Coping with all-too-human reactions to tough times

Course Content
Essentials for Tough Times
Best practices during tough times
  • Economic downturn
  • Change in management
  • Company sale, merger or acquisition
  • Company downsizing
Clarifying your role
  • The benefits of strong leadership
  • Demonstrating confidence and trust
  • Success in moving forward
Applying a Model for Handling Tough Situations
Dealing with powerful emotions
  • Recognising conflict as a natural part of tough times
  • Empowering productivity
Inspiring confidence in your team
  • Handling your own anxiety
  • Reframing the situation for yourself
  • Regaining self-composure
Assessing the Current Situation and Sharing the Vision
Managing expectation vs. reality
  • Exploring what is happening
  • Envisioning what should be happening
Performing a gap analysis
  • Diagnosing what needs to be done
  • Defining the rationale and urgency for working on remedies
  • Determining the course of action to move forward
Planning the Remedy
Removing barriers for success
  • Differentiating between imposed and planned transitions
  • Exploring strategies for dealing with difficult transitions
Achieving alignment
  • Assessing what should be aligned
  • Positioning your team or organisation for success
General prescriptions for guiding through a transition
  • Thinking creatively when under stress
  • Building flexibility and adaptability
  • Moving through a transition
  • Phases of transition
Working with People
Implementing communication strategies
  • Communicating when you're not allowed
  • Communicating when you don't have all the answers
  • Showing you care when you can't help
Managing the human factor in tough times
  • Mitigating disruptions from problem employees
  • Motivating employees "when it's no fun to work here anymore"
  • Building resilience and perspective
  • Ethical issues and whistle blowing
  • Handling the rumour mill
  • Energizing and empowering your team
Leading Through Organisational Changes
Providing a sense of security and stability to your team, group or department
  • Reducing anxiety during reorganisations
  • Maintaining performance during changes in team membership
  • Handling a new boss
Manoeuvring through larger company-wide changes
  • Maintaining motivation while outsourcing
  • Building alignment during mergers and acquisitions
  • Preserving momentum during sales and divestitures
Optimising performance during physical or environmental changes
  • Sustaining employee drive while working virtually
  • Bringing order to chaos while moving or closing offices
Minimising Stress and Maximising Productivity Moving Forward
  • Adopting techniques for handling your tough situation
  • Implementing your post-course action plan
  • Taking away your strategies to implement back at the office

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Save £275
Managing in Tough Times
Course Schedule
7 - 9 Apr, 2009
London
24 - 26 Jun, 2009
London
9 - 11 Sep, 2009
London
Complete Schedule
On-Site Courses
 
RealityPlus
For more information, click here.

£ 1,435 - Standard Tuition
Savings Plans
£ 840 - 10-Day Training Pass
£ 1,000 - Flex-Training Passport
£ 1,050 - Short Course Vouchers
£ 1,295 - Alumni Gold Tuition

All Saving Plans
 
Customer Service or Enrol: 0800 282 353 or +44 1372 364610