High Impact Leadership:
Expanding Your Influence to Achieve Results

The Role at the Middle

• Defining the middle
• The scope of the middle management role
• The voice of experience
• Assessing your ability to achieve results through others

Politics with Integrity

Organisational culture

• Demystifying your organisation's culture
• Appreciating political dynamics to increase organisational awareness
• Politics and emotional intelligence
• Recognising the politics in internal processes and relationships
• Valuing different perspectives

Politics: the art of getting things done

• Politics and ethics
• Assessing the political landscape
• Power and relationships: developing your power base
• Inspiring others in your network to take action
• Promoting a culture of trust and credibility

Linking Strategy to Action

Implementing a strategic direction

• Balancing strategic planning with implementation
• Middle managers as strategy ambassadors and activists
• Identifying department strengths, weaknesses and competitive advantage
• Scanning the business environment

Translating strategy into measurable outcomes

• Ensuring people get and stay focused on the right results
• Building momentum using measures and milestones
• Communicating results up and down the hierarchy

Making Tough Decisions

What makes a decision challenging

• Dealing with the unknown
• Decision making as an emotional process
• Recognising cognitive and personal biases
• Exercising good judgement when making ethical decisions

Decision-making styles

• Identifying your own style
• Flexing your style to gain buy-in and support

Applying a decision-making model

• Employing a step-by-step process
• Generating and prioritising options
• Minimising the potential for conflict
• Making appropriate trade-offs

Expanding Your Influence across Your Organisation

Eliminating "silo" thinking

• Defining your circle of influence
• Gaining support and commitment from others

The power of networking

• Broadening your network through personal and professional connections
• Determining intentional key stakeholders
• Creating alliances to effect positive action
• Identifying pivotal links across the organisation

Fostering Change from the Middle

The challenge of change

• Why change is difficult
• Inspiring action from your team
• Helping people see the need for change

Making change happen

• Implementing approaches throughout the change process that deliver effective results
• Identifying those resistant to change
• Transforming resistance into cooperative productivity

Engaging and Mobilising Others

Leveraging team performance for strategic results

• Supporting improved individual and team performance
• Eliminating performance barriers
• Fostering ownership, accountability and teamwork in your management team
• Effectively integrating new team members

Harnessing individual strengths

• Motivating others through a shared vision
• Aligning individual purpose with organisational goals
• Promoting individual talents and skills

Orchestrating cross-generational understanding

• Respecting different values and approaches
• Deciphering and interpreting style differences
• Storytelling as a leadership communication tool