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Troubleshooting Windows Server® 2003 Environments
Supporting Windows Server 2003, XP and Vista

Course: 598   Type: Hands-On   Duration: 5 Days
Quick Enrol  

You Will Learn How To

  • Implement troubleshooting and maintenance tools to support Windows operating systems
  • Increase system performance and stability
  • Collect and analyse performance statistics and baselines
  • Maintain hard disc partition and boot record integrity
  • Back up, edit and restore the Registry
  • Determine origin and nature of network traffic

Course Benefits
Windows Vista, Windows XP and Windows Server 2003 offer reliable troubleshooting features that allow organisations to operate with improved efficiency. Mastering the technologies available in these systems is essential to the successful operation of your Windows enterprise. In this course, you gain the skills needed to efficiently optimise and troubleshoot your Windows operating system in order to minimise downtime and maximise system availability.

Who Should Attend
Anyone responsible for supporting Windows operating systems. Experience with Windows Vista, Windows XP or Windows Server 2003 is assumed.

Hands-on Training
Extensive hands-on exercises provide practical experience that reinforces your skills troubleshooting Windows. Exercises, performed under the guidance of an expert instructor, include:
  • Performing advanced administrative tasks
  • Collecting information using WMI
  • Tracking system complications
  • Monitoring operating system and component performance
  • Troubleshooting system sluggishness
  • Locating and eliminating bottlenecks
  • Detecting and coping with memory leaks
  • Recovering from Registry mishaps
  • Restoring system functionality
  • Coping with hardware issues
  • Benchmarking

Course Content
Overview of Windows Operating Systems
  • Major operating system components
  • Client/server OS functionality
  • User mode vs. Kernal mode processes
  • Multitasking vs. multiprocessing
Collecting System Configuration Information
Tools and techniques
  • Service, device and process management
  • WMI console capabilities
  • Service management wizards
  • Remote control technologies
  • Troubleshooting and diagnostic tools
Maintaining your operating system
  • Advanced administrative tasks
  • Analysing system information and event logs
  • Coping with driver-related Bluescreens
  • Updating critical system files
Analysing Performance
Collecting data
  • Processor and memory utilisation
  • Network and disc I/O sources
Establishing a baseline using the System Monitor and benchmarks
  • Creating custom baselines
  • Taking a snapshot of an optimal system
Creating and interpreting performance logs
  • Configuring performance alerts
  • Establishing utilisation trends
Advanced System Troubleshooting
Monitoring operating system components
  • Maintaining file system integrity
  • Lowering downtime with Automated System Recovery
  • Integrating virtual machines into the troubleshooting process
Improving operating system efficiency
  • Tuning memory management
  • Selecting the most effective hardware
Maintaining services and device drivers
  • Manipulating operating system files
  • Resolving problems remotely
  • Rapidly restoring previous device drivers
Boot process troubleshooting
  • Identifying common problems
  • Repairing system files and boot process components
Demystifying the Bluescreen
  • Identifying common causes of core dumps
  • Coping with boot-time Bluescreens
Managing Registry Integrity
Modifying the Registry
  • Making changes with the Registry Editor
  • Advanced Registry content analysis
Restoring Registry components
  • Restoring Registry hives manually
  • Installing a local copy of the Recovery Console
  • Creating and using pre-installation environments
Maintaining Disc and Network Reliability
Windows disc features
  • Observing Windows file protection in action
  • Providing data fault tolerance
  • Backing up critical files
Identifying critical components
  • Troubleshooting boot sectors
  • Repairing corrupt partition tables
Optimising network components
  • Disabling unneeded network services
  • Configuring optimum performance of application and file servers
Maximising resource availability
  • Forming network behaviour expectations
  • Observing traffic with a protocol analyser
Capacity Analysis and Planning
Evaluating utilisation trends
  • System logging and monitoring methods
  • Referencing baselines and benchmarks
Determining future requirements
  • Planning for upgrades
  • Integrating new technologies

Related Courses
Windows is a registered trademark of Microsoft Corporation.
This course helps you prepare for Microsoft professional certification exam(s).
  

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Troubleshooting Windows Server 2003 Environments
Course Schedule
2 - 6 Feb, 2009
London
1 - 5 Jun, 2009
London
14 - 18 Sep, 2009
London

Course participants collecting and analysing performance statistics.
 
The most recent 100 evaluations scored this course at:

  (3.73/4.00)
 

£ 1,995 - Standard Tuition
Savings Plans
£ 1,225 - 10-Day Training Pass
£ 995 - Flex-Training Passport
£ 1,314 - 10-Training Vouchers
£ 1,404 - 5-Training Vouchers
£ 1,795 - Alumni Gold Tuition

 
Vendor Cert - Microsoft
 
Customer Service or Enrol: 0800 282 353 or +44 1372 364610