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Preparing for the CompTIA A+® Certification Exam: Hands-On

Course: 445   Type: Hands-On   Duration: 5 Days
Quick Enrol  

You Will Learn How To

  • Prepare to pass the CompTIA A+ Essentials and IT Technician Certification Exams
  • Identify the fundamental principles, tools and troubleshooting techniques for personal computers
  • Apply best practices for configuration and optimisation of personal computers and laptops
  • Explore Windows configuration and upgrading options
  • Analyse the primary components of networks, cabling and networking protocols
  • Recognise computer security techniques to prevent unauthorised access

Course Benefits
This course prepares you for the CompTIA A+ Essentials Exam (220-601) and the IT Technician Certification Exam (220-602), the most popular set of exams required to achieve the CompTIA A+ certification. You gain the knowledge to install, configure and optimise personal computer hardware and operating systems, providing you with the necessary skills to take the CompTIA A+ Essentials and IT Technician Exams.

Who Should Attend
Anyone who wants to achieve A+ Certification including government personnel seeking IAT-1 certification to fulfill the DoD 8570.1 Directive. You should have at least six months of on-the-job experience in PC support.

Hands-on Training
Hands-on exercises and end-of-chapter exam questions prepare you for the A+ Essentials and IT Technician Certification Exams. Exercises include:
  • Disassembling the PC
  • Mapping the motherboard
  • POST and examining the PC BIOS settings
  • Installing adapter cards
  • Configuring a serial ATA hard drive
  • Installing Windows XP
  • Configuring TCP/IP network settings

Course Content
A+ Exam Overview and Strategies
  • Purpose and benefits
  • Basic exam structure
Identifying and Installing Personal Computer Components
Microprocessors
  • Intel
  • Pentium
  • Core 2 Duo
  • AMD
  • Athlon
  • Opteron
  • Clock circuits
  • Cache memory
  • Voltage Regulator Module
Identifying motherboard components
  • CPU and Chipset
  • CMOS RAM
  • BIOS Flash EEPROM
  • Memory slots: DIMM, RIMM
  • Integrated I/O connectors
The power supply and display
  • Testing power supplies
  • Display types: CRT, LCD
  • Display adapter cards: PCI, AGP, PCIe
Installing and expanding memory
  • RAM device types: DRAM, SDRAM, DDR/DDR2, RAMBUS
  • Packaging formats: DIMM, RIMM, SoDIMM, Micro-DIMM
  • Error checking: Parity, non-parity, ECC
PC communication devices
  • Parallel: EPP, ECP
  • Serial interfaces
  • USB 2.0
  • Network interface cards
  • IEEE 1394/Firewire
Data storage systems
  • Hard drive types: EIDE, PATA, SATA, SCSI
  • Partitioning & formatting hard disks
  • Optical storage devices
Troubleshooting strategies for PCs
  • Initial troubleshooting steps
  • Diagnostic tools
  • Power On Self-Test (POST)
  • CMOS setup configuration
Maintaining Portable Computers
Identifying components
  • RAM
  • Hard drives
  • Input devices
  • NICs and Mini-PCI
  • Batteries and power considerations
Troubleshooting portable PCs
  • Cleaning
  • Heat
  • Protecting from physical damage
  • Diagnosing common portable problems
Supporting Printers and Scanners
Installing and configuring printers and scanners
  • Dot-matrix
  • Inkjet
  • Dye-sublimation
  • Laser
  • Laser printer and scanner components
Troubleshooting printer and scanner problems
  • Printer self-test
  • External cables
  • Printer/scanner interface
Managing Windows Operating Systems
Windows architecture
  • Main system files: BOOT, INI, NTLDR, NTDETECT.COM
  • File systems: FAT, NTFS
  • Windows registry
Installing and upgrading Windows
  • Verifying compatibility and minimum requirements
  • Identifying valid upgrade paths
  • Installing service packs and device drivers
Managing, optimising and troubleshooting
  • Administering Windows with Event Viewer and Task Manager
  • Optimising virtual memory and hard disk performance
  • Troubleshooting Windows startup and hardware problems
Fundamentals of Networking
Network cabling and protocols
  • UTP (CAT5, 5e, CAT6), STP, Fiber
  • TCP/IP, NETBEUI/NETBIOS, IPX/SPX
Wireless networking
  • IEEE 802.11a,b,g
  • Wireless security: WEP, WPA, WPA2
Internet connection technologies
  • LAN/WAN, ISDN, DSL, Cable, Satellite
  • IP addressing
Computer Security Best Practices
Ensuring physical security
  • Preventing unauthorised access
  • Hardware authentication devices
Detecting and fighting malware
  • Data security with authentication technologies
  • Windows security
  • Firewalls
Ensuring Safety in the Workplace
Safe operating environments
  • Protecting against Electro Static Discharge (ESD)
  • Environmental guidelines
  • Hardware disposal procedures
  • Preventive maintenance procedures
Communication and Professionalism
  • Speaking with clear and concise statements
  • Employing active listening skills
  • Applying effective customer service practices

Related Courses
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Save £275
Preparing for the CompTIA A+ Certification Exam
Course Schedule
1 - 5 Jun, 2009
London
28 Sep - 2 Oct, 2009
London
Complete Schedule
On-Site Courses

Participants troubleshooting Windows driver problems.

£ 2,095 - Standard Tuition
Savings Plans
£ 1,400 - 10-Day Training Pass
£ 1,000 - Flex-Training Passport
£ 1,490 - 10-Training Vouchers
£ 1,600 - 5-Training Vouchers
£ 1,890 - Alumni Gold Tuition

All Saving Plans
 
Yours FREE To Take Home
You receive the CompTIA A+ Exam Cram book, which includes a CD with practice exams.
 
Special Course Promotions
Note for Passport and FlexPass Holders
An additional fee of £150 is applied for the examination when you use your Passport or FlexPass for this course.
 
CAQC A plus
 
Customer Service or Enrol: 0800 282 353 or +44 1372 364610