You Will Learn How To:
- Develop the leadership skills to build and sustain high-performing project teams
- Develop effective team performance through the Leadership Services Model (LSM)
- Build a strong team identity through vision, purpose and commitment
- Foster positive and productive team communication and define ground rules
- Protect the team and convert conflicts into advantages that promote high performance
- Maximise your leadership abilities when you return to your organisation
Course Benefits
To ensure project success, project managers must be leaders who identify and meet team needs in order to achieve project objectives. In this course, you transition to a leader who can inspire a diverse team to work together and deliver customer success. At the end of your classroom experience, you take away a project leadership best practices handbook and a personal development plan for use back at the office.
Who Should Attend
Leaders who want to build successful teams. Project management experience at the level of Course 296, "
Project Management: Skills for Success", or Course 340, "
Project Management for Software Development", is helpful.
Throughout the course, you practise the roles of project leader and team member during an immersive case study. You develop a leadership style to build successful high-performance project teams. Experiential and PC-based activities include:
- Applying the LSM model and leadership best practices
- Distinguishing the stages of team development
- Developing team ground rules
- Maximising team participation in delivering project outcomes
- Creating team direction and purpose
- Applying conflict style analysis with role-playing to minimise project disruption
- Identifying what your project team needs to transition to high performance
- Building a personal project leadership action plan
Course Content
Introduction
- Harnessing the power of collaboration to deliver successful projects
- Delivering quality leadership throughout the project life cycle
- Matching rewards to the person and the team
Applying the Leadership Services Model
Shifting toward a service leadership approach
- Setting standards
- Building team identity
- Optimising work
- Communicating clearly
- Developing productive relationships
- Protecting the team
Redefining the role of the project leader
- Moving toward the team as customer
- Changing your priorities and perceptions
Building your best practice leadership toolkit
- Creating a customised project leadership framework
- Generating a personal action plan
Defining the Team Development Framework
The start-up actions of effective leadership
- Documenting objectives and constraints in a team charter
- Structuring team responsibility
Fostering a team state of mind
- The power of common purpose
- What project leaders really manage
Enhancing productive teamwork
- Building team collaboration skills
- Establishing team-owned ground rules
Planning for a Team-Driven Project
Unleashing the power of participation
- Organising effective work design
- Encouraging team responsibility
- Managing people proactively
Implementing a participative approach to key planning tasks
- Kick-off meeting
- Project purpose
- Milestones
- Resourcing
- Complementing team expertise
Implementing through Productive Team Leadership
Behaving powerfully and productively
- Enhancing performance with emotional intelligence
- Matching interpersonal communication styles
- Nurturing a climate that promotes mutual trust
- Instilling a culture of respect
- Taking responsibility for change
Optimising communication
- Employing the right communication channels
- Balancing human and electronic interaction
Managing for agreement and handling conflict
- Creating a context for risk taking and trust
- Minimising misunderstandings and preempting conflicts
Enhancing Team Performance
Diagnosing team status
- The Tuckman model: Forming, Storming, Norming and Performing
- Driving mutually accountable performance
Integrating team personality differences
- Adapting to individual work styles
- Identifying communication pitfalls
Creating an efficient environment
- Minimising wasted time and effort
- Optimising the working environment
Insulating the team from outside pressures
- Managing power proactively
- Preempting potential problems
- Navigating through responsibilities and assignments
Enabling productive dissent
- Providing positive feedback
- Balancing team alignment and difference
Evaluating the Project and Moving Forward
- Identifying key lessons learned
- Documenting benchmarks for improvement
- Matching your leadership strategies to your real-world situation
- Setting performance milestones
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