Achieving APMG Change Management Practitioner Certification

You Will Learn How To

Prepare for and take the APMG Change Management Foundation and Practitioner Exams
Profile the behaviour individuals, teams and organisations exhibit during change
Enhance dynamics between individuals and teams for high performance
Critique an organisation's readiness for change by applying proven techniques and approaches
Assess leadership styles and their impact on change
Improve your exam-taking techniques with Change Management sample questions and practice exams

Course Benefits

The APMG Change Management Certification recognises knowledge and experience in dealing with the theories of how change impacts, and is affected by, individuals, teams, organisations and leaders of change initiatives. This course prepares you for the APMG Change Management Foundation Exam, given on Day 4, and Practitioner Exam, given on Day 5. This course also provides the skills to effectively implement change in your organisation and combat the potential downsides of change.

Who Should Attend

Those wishing to achieve Change Management Practitioner Certification. Previous change management experience is recommended but not required.

Workshop Course

Exercises and sample paper exam questions, conducted by a Change Management accredited trainer, prepare you for the Change Management exams. These exercises include:

Designing a practical framework for positive engagement with organisational change
Identifying leadership and motivational factors for successful change
Creating your best practice model
Highlighting the importance of combining individual, team, organisational and leadership aspects
Developing an integrated strategy designed to reduce resistance to change
Practising exam questions

Important Course Information

A minimum of 15 hours of pre-course reading preparation
Pre-course reading materials are provided: Making Sense of Change Management, the APMG Change Management Practitioner Handbook and the Learning Tree Pre-course Study Guide
2 hours of home study each evening

Course Content

Introduction to Change Management

Building a change management road map
Creating the conditions for exam success
Defining organisational change
Integrating change into an organisational structure
Linking individual, team, organisational and leadership change

Focusing on the Individual and Change

Personalising the change plan

Applying the four organisational metaphors to clarify perceptions
Creating a change plan that accommodates how different personalities handle change
Reviewing personality and team models

Coaching to deliver change

Facilitating change using the GROW model
Adapting communication to learning styles
Managing change in ourselves and others
Preparing managers and change agents to guide others through the change process

Team Dynamics for Successful Change

Team roles and personality types

Employing diversity as an asset for collaboration
Selecting the appropriate leadership style

Establishing a high-performing change team

Building an effective team using a five-step approach
Creating, facilitating and sustaining team effectiveness through change
Accelerating team evolution using a four-stage model
Leading teams from forming through performing stages

Assessing Organisational Change Readiness

Preparing the organisation for change

Capturing likelihood of acceptance through three change practice models
Customising your change management strategy using metaphors, models and tools
Adapting your change management rollout using three key scenarios

Applying four dynamic transitional approaches

Change formula
Managing transition
Systemic change
Complex responses

Recognising success and failure

Implementing lessons learned
Employing a four-step process model

Leading Change

Leadership roles in the change process

Deploying a dispersed leadership model
Four key roles for success: sponsor, implementer, advocate and agent

Leadership and phases of change

Getting the early steps right
Avoiding change fatigue
Leading through transition
The benefits of self-awareness in leading change
Adhering to leadership principles

Selecting a leadership style profile

Matching leadership style and organisational metaphors
Five leadership styles: visionary, transformational, storytelling, adaptive and connective

Modifying your leadership style to the change environment

Connecting the appropriate leadership style to individual, team and organisational requirements
Enhancing process and framework capabilities

Identifying and engaging stakeholders

Deploying SIMSCom: stakeholder identification, mapping, strategy, communication and management
Constructing an effective AIDA[S] framework for stakeholders: attention, interest, desire, action
Gaining positive outcomes from potential conflict